Add-ons/themes etc cannot access

MJ's Avatar


19 Nov, 2017 01:25 PM

Installed FPR4 my add ons are there but cannot access new ones or anything. No page comes up...Also browser is so slow?

  1. Support Staff 1 Posted by Chris (chtrusch... on 19 Nov, 2017 02:20 PM

    Chris (chtrusch)'s Avatar

    MJ, the add-on panel has been removed, see release notes.

    Please specify what's slow (startup? websites - which ones?).

  2. 2 Posted by min on 19 Nov, 2017 06:54 PM

    min's Avatar

    Why was it removed????? Websites, newspapers or just when browsing
    seems a lot of hang time... Have mac 10.5.8

  3. Support Staff 3 Posted by Chris (chtrusch... on 19 Nov, 2017 09:33 PM

    Chris (chtrusch)'s Avatar

    Please see release notes for the reason why the panel has been removed.

    You might want to refresh TenFourFox (Help>Troubleshooting Information>Refresh TenFourFox) or at least re-start with add-ons disabled to see if the browser becomes faster.

  4. 4 Posted by James on 20 Nov, 2017 03:07 AM

    James's Avatar

    I've a similar problem of certain small button or icon-type images not loading. Am using TTF 38.10.0 on a Mac G4 10.4.11 An old work-horse, yes, but I'd like to continue using it. The problem is seen in the attached image, where small tall rectangles with appear instead of images. They have the alphanumeric E9 or similar in the top half, and another number in the bottom half. I use add-ons Ghostery 5.4.10, self-destructing cookies 0.4.9, adblocker ultimate 2.26 - but whitelisting a site doesn't help.

  5. Support Staff 5 Posted by Cameron Kaiser on 20 Nov, 2017 03:19 AM

    Cameron Kaiser's Avatar

    James, please open a separate ticket for your issue, since this is not related to the removal of the Add-ons tab. Also, a URL so we can see if this reproduces on current versions of TenFourFox would be helpful.

    To the other users, you can still download older versions of addons and install them by simply dropping them on any open browser window. However, the "Get Add-ons" tab is controlled by Mozilla, not us, and offers addon versions we aren't compatible with anymore (which is why it was removed). You can browse for these older addons from, searching for the addon you want, and looking for any version compatible with Firefox 45 under "See all versions."

  6. 6 Posted by James on 20 Nov, 2017 03:28 AM

    James's Avatar

    OK, will do.

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