tag:tenfourfox.tenderapp.com,2012-01-07:/discussions/questions/1820-update-problemTenFourFox: Discussion 2016-09-29T13:14:58Ztag:tenfourfox.tenderapp.com,2012-01-07:Comment/408569642016-09-28T04:14:01Z2016-09-28T04:14:01ZUpdate problem<div><p>I have tried to upgrade from TenFourFox 38.10.0 to 45.4.0<br>
It downloads fine onto my G3 Mac using OS 10.4.11<br>
When clicked on to open up it attempts to open but fails and I am
just left with the high lighted icon and no tenfourfox software
open in my top tool bar.<br>
What is going wrong?</p></div>david browntag:tenfourfox.tenderapp.com,2012-01-07:Comment/408569642016-09-28T04:20:52Z2016-09-28T04:20:52ZUpdate problem<div><p>Hello, what is downloaded to your G3 is a zip file. If
downloaded completely its size should be 55.6 MB. Right-click the
downloaded file, choose Open With… and then
"BomArchiveHelper". It will uncompress into the actual application,
which should be put into the Applications folder. Then double-click
it o start TenFourFox.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/408569642016-09-29T06:58:56Z2016-09-29T06:58:57ZUpdate problem<div><p>Hi Cris,<br>
Yes I have done all you say,I have checked in file info that
the<br>
download is complete. I have placed the application icon in
applications<br>
and have highlighted it and commanded open. the icon appears in
my<br>
launcher bar at the base of the screen,jumps up and down a few
times and<br>
then stops. Thats it, that is all that happens. I have tried
dragging<br>
the icon onto the desktop and launching it from there, same
thing.<br>
A thought, could it be that this version does not feel that my
system is<br>
compatible with that it requires? If so what does it require of the
system.<br>
Many thanks for your assistance. Sorry to present this problem.<br>
Dave</p></div>David Browntag:tenfourfox.tenderapp.com,2012-01-07:Comment/408569642016-09-29T07:04:53Z2016-09-29T07:04:53ZUpdate problem<div><p>If TFF 38 ran ok on your system, 45 should do so as well. Are
you sure you downloaded the G3 version, i.e.
"TenFourFoxG3-45.4.0.app.zip"?</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/408569642016-09-29T13:14:56Z2016-09-29T13:14:56ZUpdate problem<div><p>Assuming you did:</p>
<ul>
<li>
<p>Start Console.app (it's in Applications > Utilities).</p>
</li>
<li>
<p>Click the Clear button (the broom).</p>
</li>
<li>
<p>Start TenFourFox 45.</p>
</li>
<li>
<p>Please paste what appears in the window after the browser exits.
(DO NOT paste your entire log.)</p>
</li>
</ul></div>Cameron Kaiser