Am getting a black screen when updating to 31.3 for a ppc7450

Raymon's Avatar


02 Dec, 2014 02:02 PM

Have never had a problem updating since the beginning of TenFourFox. Have had good browsing with 31.2.
Any help would be much appreciated. Thanks.

  1. Support Staff 1 Posted by Cameron Kaiser on 03 Dec, 2014 06:49 AM

    Cameron Kaiser's Avatar

    Is the entire screen black, or just the window? A screenshot would be handy.

    I don't have any other reports of this problem, and I'm typing this reply to you on an iMac G4 (also 7450) in 31.3.

  2. 2 Posted by A and MC on 03 Dec, 2014 10:59 AM

    A and MC's Avatar

    Hello, Cameron.

    ... And greetings to you and your 10.4Fx Support Team!

    It's does seem quite telling that you don't have other reports of this

    Here's what's been happening:
    Every time the 31.3 update for ppc 7450 counts down to: "... your
    download will start in 0 seconds"
    --- the entire screen turns black except for the top site address line
    above: ""
    ... but the Bookmarks Sidebar column stays visible to the left of the
      If I deselect the Bookmarks Sidebar, the entire screen is black
    (except for the same top address line).

    Sorry. I'm forgotten how to take screen shots for email attachment.

    I hope this clears up this mystery. Your help is much appreciated.

    Thank you.

    San Francisco

  3. 3 Posted by A and MC on 03 Dec, 2014 01:34 PM

    A and MC's Avatar

    Hello Again, Cameron.

    I remembered how to do screenshots.

    Here's the black screen that comes up with the download countdown for
    the 10.4Fx 31.3 update for ppc 7450 "...your download will start in 0

      I have a 2002 MacG4 Quicksilver running Tiger. 933 MHz PowerPC G4 1.5
    GB SDRAM. Using Terminal, I did it confirm as a 7450 build.

    Hope this helps.
    Many thanks.

    San Francisco, CA

  4. Support Staff 4 Posted by Cameron Kaiser on 03 Dec, 2014 02:44 PM

    Cameron Kaiser's Avatar

    That looks like SourceForge went wrong switching you to one of its mirrors. I'd just try downloading it again later.

    While SourceForge is not great for file hosting (Google Code was a lot better), Google Code doesn't allow downloads anymore and SourceForge is the only site that can accommodate our volume of downloads that doesn't cost money.

  5. 5 Posted by Raymon on 04 Dec, 2014 06:41 AM

    Raymon's Avatar

    Hi, Cameron.

    So are you really saying I should "just try downloading it again later?". Such as just keep trying it? or what?
    Or would it be possible to download the update other than thru the SourceForge mirrors? Just asking . . .

  6. Support Staff 6 Posted by Cameron Kaiser on 04 Dec, 2014 05:12 PM

    Cameron Kaiser's Avatar

    I would simply try again.

    The files are too large and receive too many downloads to place on most hosting sites, including my own page; I would rapidly overwhelm the bandwidth I have available. 40MB a download times about 20,000 downloads a version is a lot of data and few sites offer it for free. I'm sorry SourceForge is being problematic for you, but that's the only realistic option I have right now.

  7. 7 Posted by Raymon on 04 Dec, 2014 07:06 PM

    Raymon's Avatar

    I googled for available download sites, saw MacUpdate which I've used, and chose it for the 13.3 update. The zip file readily downloaded and unarchived. I then replaced the 31.2 browser in the Dock with the update. All's well.

    Thank you Cameron for diagnosing my issue as a hosting one. Best regards to you and the Project.

  8. 8 Posted by Raymon on 04 Dec, 2014 07:31 PM

    Raymon's Avatar

    Sorry. Of course that 13.3 typo should be 31.3 for the update.

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