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Ran TFF once, now getting JS errors in FF and Safari and constant quits

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Lon McQuillin

17 Jun, 2014 06:17 PM

I ran TFF once before noticing that it doesn't support Flash, so I switched back to Firefox and Safari. I now get constant JavaScript error messages, and both FF and Safari are constantly quitting unexpectedly.

How can I undo the damage caused by running TFF that one time?

Thanks

1. Support Staff 1 Posted by Chris (chtrusch... on 17 Jun, 2014 06:58 PM

   

   Hello Lon, TenFourFox uses the same user profile as Firefox 3.6, and since it's a much more recent application, it will have updated the user profile, maybe in a way that old Firefox can't use it properly anymore.

   You can restore the profile from a backup, or just delete it; Firefox will create a clean new profile when it's started the next time. If you need you bookmarks, you can export them to html and then re-import them to the new profile. Your profile is at Macintosh HD>Users>(your user name)>Library>Applications Support>Firefox

   Safari is unaffected; if you see problems there, TenFourFox is not responsible.

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2. 2 Posted by Lon McQuillin on 17 Jun, 2014 07:47 PM

   

   Chris,

   Thanks for the very quick reply!

   I looked into the Firefox/Profiles folder, and there's a ton of stuff
   in there that appears to be important. Which file(s) should I be
   looking to delete to reset?

   Thanks,

   Lon

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3. Support Staff 3 Posted by Chris (chtrusch... on 17 Jun, 2014 08:04 PM

   

   Actually, the whole "Firefox" folder. Try the following: Quit the Firefox browser, then move the complete "Firefox" folder out of Application support and to the desktop. Re-start Firefox and see if you're missing something. If not, you can trash the "Firefox" folder containing your old profile.

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