problem report for tenfourfox

in a small town ~ ak's Avatar

in a small town ~ ak

14 Dec, 2020 07:39 PM

Hello there:

There's been a new(?) or recent issue with TenFourFox and crashes, that appears to have something to do with youtube content loading (on login to Apple Support Communities; no cookies are set) and a lengthy report is generated that seems to try & tell me something.

A copy from part of first page, of crash report, follows:

+=+=+=+=+=+=+=+=+=+

Process: firefox [324]
Path: /Applications/TenFourFox7450.app/Contents/MacOS/firefox
Identifier: com.floodgap.tenfourfox
Version: 45.38.0 (4520.11.13)
Code Type: PPC (Native)
Parent Process: launchd [68]

Interval Since Last Report: 1508 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 159 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2020-12-14 10:03:36.489 -0900
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: CD71718F-984A-4D8E-957A-D0A4AD396B5F

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000580
Crashed Thread: 0

Thread 0 Crashed:
0 XUL 0x086e26f8 js::MemoryReportingSundriesThreshold() + 97816
1 XUL 0x086e8a18 js::MemoryReportingSundriesThreshold() + 123192
2 XUL 0x086e8d18 js::MemoryReportingSundriesThreshold() + 123960
3 XUL 0x086dc52c js::MemoryReportingSundriesThreshold() + 72780
4 XUL 0x086e8a18 js::MemoryReportingSundriesThreshold() + 123192
5 XUL 0x086e8d18 js::MemoryReportingSundriesThreshold() + 123960
6 XUL 0x086dc52c js::MemoryReportingSundriesThreshold() + 72780
7 XUL 0x086e8a18 js::MemoryReportingSundriesThreshold() + 123192
8 XUL 0x086e8d18 js::MemoryReportingSundriesThreshold() + 123960
9 XUL 0x086e97ac js::MemoryReportingSundriesThreshold() + 126668
10 XUL 0x085787c4 js::TempAllocPolicy::reportAllocOverflow() const + 6036
11 XUL 0x062c6344 __ZNSt5dequeIbSaIbEE16_M_push_back_auxIIbEEEvDpOT_ + 3440500
12 XUL 0x070adfec std::_Rb_tree<unsigned long long, unsigned long long, std::_Identity<unsigned long long>, std::less<unsigned long long>, std::allocator<unsigned long long> >::_M_copy(std::_Rb_tree_node<unsigned long long> const*, std::_Rb_tree_node<unsigned long long>*) + 916892
13 XUL 0x070afac4 std::_Rb_tree<unsigned long long, unsigned long long, std::_Identity<unsigned long long>, std::less<unsigned long long>, std::allocator<unsigned long long> >::_M_copy(std::_Rb_tree_node<unsigned long long> const*, std::_Rb_tree_node<unsigned long long>*) + 923764
14 XUL 0x070a4070 std::_Rb_tree<unsigned long long, unsigned long long, std::_Identity<unsigned long long>, std::less<unsigned long long>, std::allocator<unsigned long long> >::_M_copy(std::_Rb_tree_node<unsigned long long> const*, std::_Rb_tree_node<unsigned long long>*) + 876064
15 XUL 0x05dc6130 imgLoader::SupportImageWithMimeType(char const*, AcceptedMimeTypes) + 856112
16 XUL 0x05dc6b0c imgLoader::SupportImageWithMimeType(char const*, AcceptedMimeTypes) + 858636

+=+=+=+=+=+=+

This seems on beginning, to relate to a "youtube" content link, loading from Apple Support Community; then the browser beach-balls, and then a Crash; as the Report appears.

A different yet maybe similar (or related?) issue had been reported in Apple Lounge section. Two links in one closed discussion, may relate to this matter. Javascript, Youtube, etc.

 ((..I'm using the Late 2005 Mac mini 1.5GHz in question, now -- had tried to send report from a newer Mac that can access Apple Support Community without this issue; an intel-based Late 2012 Mac mini quad-core (server) that one runs El Capitan. And read of this underlying situation, or probable cause; while online there.. Other evidence not available to this Report, as it stands, here.))

..Will try to attach the 'Problem Report' from this AM; instead of adding a bunch of Text here..
•PS: Cannot Attach a 'Full page File' ~ only partial screenshot appears; so cannot share the Full Report.

I've never had this kind of problem, ever, with TenFourFox, any version of FireFox, or other browsers in any Mac OS.
Thank you for your consideration and hopefully the next(?) T4Fx can work past this issue.

Sincerely,
in a small town
[since 1960 AK]

  1. 1 Posted by in a small town... on 14 Dec, 2020 07:51 PM

    in a small town ~ ak's Avatar

    PS: was able to make 'text edit' copy of Problem Report for TenFourFox
    as an attachment & add that to this thread:

    Still unable to copy content from internet (links found in ASC closed thread) while troubleshooting with different Mac mini online.

    Thanks again!
    in a small town ~ ak
    +=+=+=+=+

  2. 2 Posted by in a small town... on 16 Dec, 2020 05:20 PM

    in a small town ~ ak's Avatar

    PS: curious what part(s) of TenFourFox instigated this issue where .js became an issue and cause TenFourFox newest issue to also have Kern Failure, still.

    What part(s) of this could be the cause; and what might I remove.

    So far, this issue seems to have began when Apple started using
    two-factor login with option to not upgrade to their latest security.

    Had been using older login page URL; now the newer page loads
    automatically, forces me to use same page in G4 Mini as with more
    recent newer Intel Mac (w/ el capitan)

    Login drops in attempt to access ASC; or after slow login and two
    factor, with Apple Community page logged-in, web page crashes.
    Same details, repeated; in smaller window screenshot.

    Thank you!
    in a small town ~ ak

  3. Support Staff 3 Posted by Cameron Kaiser on 16 Dec, 2020 10:15 PM

    Cameron Kaiser's Avatar

    This is a null pointer error and that usually relates to being out of memory. If you're convinced this isn't the problem, then without reliable steps to reproduce we can't give you any insight.

  4. Support Staff 4 Posted by Cameron Kaiser on 18 Dec, 2020 11:22 PM

    Cameron Kaiser's Avatar

    A similar issue has been reported elsewhere and has been analysed, so I will close this ticket and you can follow that one: https://tenfourfox.tenderapp.com/discussions/problems/9083-crash-on...

  5. Cameron Kaiser closed this discussion on 18 Dec, 2020 11:22 PM.

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