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Broken photo Links

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Ken

05 May, 2020 01:01 PM

Apple G5 Power PC
Dual 2.3
TenFourFox Release 21

I'm having problems viewing photos of ads in Kijiji since the latest release, is there anything I can do to remedy the situation.?
Much Appreciated

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1. Support Staff 1 Posted by Chris (chtrusch... on 05 May, 2020 03:49 PM

   

   The website tries to load remote ebay images such as https://i.ebayimg.com/images/g/LTYAAOSwUCBesVx4/s-l200.webp which we *can* display. Also (seemingly) it's not the same-site origin policy blocking them. They're embedded in a weird way (trying to display the image data source with a width of 0px and/or unable to swap scr and data-scr) which neither TenFourFox nor Leopard Webkit seem to support.

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2. 2 Posted by Ken Gold on 05 May, 2020 03:55 PM

   

   Hi Chris I'm sorry I'm not following you.
   I had no issues with the previous version of your browser, now it won't display the single thumbnail photos in a search?
   The site is www.kijiji.ca
   Can you check again

   Sent from my iPhone

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3. Support Staff 3 Posted by Chris (chtrusch... on 05 May, 2020 04:19 PM

   

   Ken, I'm merely collecting information right now why it doesn't work. And you're correct: It does work in a previous version (TFF FPR 20), therefore it may have been one of our recent security updates (same-site origine after all?).

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4. 4 Posted by Ken Gold on 05 May, 2020 04:20 PM

   

   Much appreciated

   Sent from my iPhone

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5. Support Staff 5 Posted by Chris (chtrusch... on 05 May, 2020 04:37 PM

   

   Further testing reveals: Sometimes it works, sometimes it doesn't. I don't see a pattern. It doesn't matter if I try TFF FPR 20, 21 or 22 or the betas in between.

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6. 6 Posted by Ken Gold on 05 May, 2020 04:39 PM

   

   What version should I be running with 10.5.8
   of your browser do you fell would be the
   best if there is such a solution Chris?

   Sent from my iPhone

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7. Support Staff 7 Posted by Chris (chtrusch... on 05 May, 2020 05:03 PM

   

   You should always be running the latest version available here:
   http://www.floodgap.com/software/tenfourfox/
   ->TenFourFox for G5 processors

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8. 8 Posted by Ken Gold on 12 May, 2020 01:19 PM

   

   Hi Chris, here is what Kijiji sent back, can you possibly check into
   see if any of these work for you to get the small ad photos to show up
   in your latest browser please.
   Truly Greatful
   Ken Gold

   Hello KenGold,

   Thanks for your reply.

   Let's try the below troubleshooting and see if this helps:

   Clear your cache and cookies
   A good first step is to clear your cache and delete your cookies. Our
   Support Page for Clearing Cache and Cookies will show you how to do
   just that in Chrome, Firefox, Internet Explorer, and Safari.

   Make sure your browser is up to date
   Older versions of browsers may interfere with the CAPTCHA loading
   properly. Make sure that the browser you are using is updated to the
   latest version

   Disable Ad Blockers
   Ad blockers may interfere with CAPTCHA. You can turn off ad-blocker
   for Kijiji without disabling your ad-blocker for other sites. To
   disable ad blockers, you can go into the settings for your ad blocker
   and “whitelist” or “allow ads” for kijiji.ca, but make sure to check
   your ad blocker’s support site for more instructions.

   Enable Javascript
   Javascript-blocking software (such as NoScript and JS Blocker) can
   also occasionally prevent CAPTCHA from functioning as it should.

   Change Firewall and Proxy Settings
   Other culprits can include your firewall or proxy settings, which are
   typically set by your institution’s library IT department. If you’ve
   tried the above and are still experiencing issues, we recommend that
   you contact them.

   I hope this helps, feel free to reach out if you still need assistance
   on this.

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9. Support Staff 9 Posted by Chris (chtrusch... on 12 May, 2020 02:58 PM

   

   Ken, these troubleshooting points are great, and they have all been covered by my tests on May 5., except:

   >Change Firewall and Proxy Settings
   >Other culprits can include your firewall or proxy settings, which are
   >typically set by your institution’s library IT department. If you’ve
   >tried the above and are still experiencing issues, we recommend that
   >you contact them.

   -> This is something you'll have to do on your end because it refers to your OS and system settings rather than the browser.

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10. Support Staff 10 Posted by Cameron Kaiser on 16 May, 2020 10:30 PM

    

    It's not clear what's going on here to me either, but it might be related to https://github.com/classilla/tenfourfox/issues/601 given that it involves 0-width images. I don't have an ETA for that fix and I'm not sure it will fix it, but it's worth a shot.

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11. Support Staff 11 Posted by Cameron Kaiser on 16 May, 2020 10:42 PM

    

    Also, it seems to me that the images that do load are single images. It's the images for slide shows that don't.

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12. 12 Posted by Ken Gold on 17 May, 2020 01:21 PM

    

    Hi Cameron, I’m having the issue that when I do a search and they all come up on the page, the individual images to the left of the verbatim is missing.
    When I click in the ad I see the photos. Are you experiencing the same?
    Thanks for the help
    Ken

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13. Support Staff 13 Posted by Cameron Kaiser on 17 May, 2020 03:27 PM

    

    What is a 'verbatim'?

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