E-bay Checkout process

Rick McGillis's Avatar

Rick McGillis

10 Apr, 2020 04:48 PM

Hi - Thanks for all your work on these browsers. I use a 733Mhz PPC G4 with OS 10.5.8. I can get around on E-bay quite well, but when it comes to paying for a shipping label it bogs down. When I go to pay for a label, the PayPal login pop-up comes up, I log in, but then the payment choices never come up. There's just a shadowy input page that comes up that never completes (see attachment). I do have the same problem using WebKit, if that is any help. Cheers. -Rick

  1. Support Staff 1 Posted by Chris (chtrusch... on 10 Apr, 2020 06:31 PM

    Chris (chtrusch)'s Avatar

    I've never seen this when using Paypal directly or as a checkout method on eBay. On the other hand I've never used Paypal to pay for shipping labels.

    Please click Help>Troubleshooting Information and Restart with add-ons disabled. Then try again.

  2. 2 Posted by Rick McGillis on 10 Apr, 2020 11:05 PM

    Rick McGillis's Avatar

    E-bay works fine as a stand-alone; as does Paypal. It's when E-bay calls up Paypal where it stalls. I'll try your suggestion the next time, as I can't test it now since I don't have a shipping label to purchase with E-bay. Perhaps one of your other users can confirm or refute my findings. No worries.

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