No Firefox sync in FPR15

Trond Gribbestad Lund's Avatar

Trond Gribbestad Lund

17 Jul, 2019 01:10 PM

Did a fresh install of 10.5.8 on my G5 yesterday.
Installed FPR15 and sign in to sync gives :
No connection
You must be connected to the Internet to sign in.

I'm writing this message on the very same G5 and browser so internet access I have.

  1. 1 Posted by Trond Gribbesta... on 17 Jul, 2019 01:27 PM

    Trond Gribbestad Lund's Avatar

    Even tried FPR14.1 and 13.1. Same results.

  2. Support Staff 2 Posted by Chris (chtrusch... on 18 Jul, 2019 05:02 AM

    Chris (chtrusch)'s Avatar

    I can confirm this behavior. The sync server URLs at services.mozilla.com/ seem to have changed.

  3. Support Staff 3 Posted by Cameron Kaiser on 19 Aug, 2019 03:03 AM

    Cameron Kaiser's Avatar

    I think I have a solution, though since I don't use Sync personally I can't test it thoroughly. However, I do get the signon page and I am able to log in and the browser says I'm logged in, so it's probably working.

    This problem is now being tracked as issue 569: https://github.com/classilla/tenfourfox/issues/569

    With FPR16 Sync will become 'best effort' support, i.e., I'll do what I can within reason, but because Mozilla controls the backend, it may cease working without warning and there may be little I can do about it. Just a heads up.

  4. Support Staff 4 Posted by Cameron Kaiser on 12 Oct, 2019 08:21 PM

    Cameron Kaiser's Avatar

    Now part of FPR16, so closing (any reply you make will reopen this ticket).

  5. Cameron Kaiser closed this discussion on 12 Oct, 2019 08:21 PM.

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