TenFourFox for G4 PPC not working with facebook, hotmail and a few css heavy sites

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30 Mar, 2014 10:12 AM

Hello, several of us are thinking and planning to switch to tenfourfox from Safari; we are a mix of PPC and Intel based macs.

We have noticed that for PPC G4e TenFourFox will not display Hotmail, Facebook and a few other sites properly. the Homepage is a single column full of text, telling me that CSS and some Javascript is not executing properly.

Is this a known issue, and are there any dependenices/requirements to the JDK version in use; on older macs we are using JDK 1.5 but in the process of upgrading to JDK 1.7 soon however.

As many of us are heavy facebook users - in fact the tenfourfox facebook displays as text.
emanuel koseos

  1. Support Staff 1 Posted by Cameron Kaiser on 30 Mar, 2014 06:03 PM

    Cameron Kaiser's Avatar

    A screenshot would be helpful. We have many users who use Facebook and Hotmail regularly and they perform correctly, so this is probably something on your end. Make sure you are using 24.4.0, and you might try with a clean profile (see How to reset your profile at the lower right).

    TenFourFox has no dependencies on the JDK, so that's not the cause, and it will not run Java applets in any case.

    Please note there is no support for Intel Macs running TenFourFox; you're on your own there.

  2. Support Staff 2 Posted by Chris (chtrusch... on 30 Mar, 2014 06:20 PM

    Chris (chtrusch)'s Avatar

    I use Facebook every day with TFF for G4 and G3 and even manage several Facebooks groups and fan pages. Everything is rendered correctly. The only issues are that you'll have to use the basic (non-Flash) photo uploader, and that videos won't work (download them with http://www.downvids.net and watch them locally).

  3. 3 Posted by Emanuel Koseos on 31 Mar, 2014 12:58 AM

    Emanuel Koseos's Avatar

    Hi, cameron

    One other thing is we keep getting prompted to trust SSL sites; although
    many of these sites are valid - i.e. google.com

    Please find attached various screenshots - same issue across these sites;
    some css just does not load and as a result some buttons and links are just
    not layed out properly or invisible - example is this gmail account I am
    e-mailing you from.

    Version: TenFourFox for G4 PPC 7450 (i.e. PowerPC G4e).

    Installed version 24.4.0 (image of about box attached).


  4. Support Staff 4 Posted by Cameron Kaiser on 31 Mar, 2014 01:08 AM

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    The screenshots are consistent with a style sheet failing to load. This is usually a network problem, and the fact that you are being asked to confirm SSL certificates for sites that shouldn't need confirmation strongly suggests your network connection is unreliable and/or untrustworthy. You should never be asked to confirm a certificate for a major site like Google and any certificate impersonating Google is not only bogus but almost certainly malicious.

    I would try testing on another network connection apart from the one you are using to see if the problems reoccur there. However, the fact that you have trusted certificates that could be compromised or malicious makes me strongly advise you to start from scratch -- by deleting the Library/Application Support/Firefox folder entirely. This would remove all your settings, bookmarks and add-ons, but would also remove any bad certs you have accidentally accepted, and any malicious cookies which may have been inserted.

  5. 5 Posted by Emanuel Koseos on 31 Mar, 2014 01:13 AM

    Emanuel Koseos's Avatar

    I have attached web-kit errors observed in gmail for tenfourfox ppc 7450


  6. Support Staff 6 Posted by Cameron Kaiser on 31 Mar, 2014 01:16 AM

    Cameron Kaiser's Avatar

    Those are irrelevant to this problem, and are expected because Mozilla browsers don't know webkit-prefixed CSS properties.

  7. 7 Posted by Emanuel Koseos on 31 Mar, 2014 01:29 AM

    Emanuel Koseos's Avatar

    sorry forgot to reply above this line - here is some additional information:

    OS: Leopard 10.5.8
    System: ppc7450 G4e

    TenFourFox version 24.4.0

  8. 8 Posted by Emanuel Koseos on 01 Apr, 2014 09:15 PM

    Emanuel Koseos's Avatar

    Have you had a chance to figure out my problem - would like to stay eith
    ppc system and am looking to
    buy two more if I can get the basic web sites working ?

  9. Support Staff 9 Posted by Cameron Kaiser on 01 Apr, 2014 11:07 PM

    Cameron Kaiser's Avatar

    Emmanuel, I gave you some places to start looking, but this is clearly a local issue with your computer and/or your network. I can't reproduce anything like this on the test systems, nor have I received any other reports. I'm leaving this ticket open in case others have something to add, but if my suggestions above don't help you, I can't assist you further with the information I have presently.

  10. 10 Posted by Emanuel Koseos on 02 Apr, 2014 05:56 AM

    Emanuel Koseos's Avatar

    Hi Cameron,

    Just wanted to let you to know that I resolved the issue; the main issue
    was with the local NTP update services (date/time services) on the laptops.

    I reset the date and time as it was not automatically being synced. I
    remember in Tiger network time clients used to lose synchronization, so
    revisited this same issue for Leopard and a few Tiger laptops - there were
    about 5 people that were experiencing the same issue.

    Once that was done followed by a reboot; time sync'd and the css sheets
    loaded properly; I suspect SSL certs failed as the browser was detecting
    they were expired with an incorrect date set to a future date - this in
    turn impacted the loading of live content (jquery, css, etc);ntp issues
    would also impact any location, timezone, cookies and the HTML5 storage api.

    this explains why I could see simple HTML5 content but not increasingly
    complex content.

    I ran this script to test the NTP server - one I wrote a while back:

    1. reset ntp.conf to:

    server time.apple.com minpoll 12 maxpoll 17

    2. setup a fallback script

    # script to enable time syncing on Mac OS X.

    if [ `uname -s` != "Darwin" ]; then
           echo "error: script must only be run on Darwin systems"
           exit 1

    # set this to the NTP server hostname
    # an alternative time server is also possible
    # some examples include:
    # pooled servers (0,1,2,3): 0.north-america.pool.ntp.org
    # Canada ca.pool.ntp.org, US: us.pool.ntp.org

    # ntp.conf data
    TIMECONFIG="$TIMESERVER minpoll 12 maxpoll 17"

    # set proper values in NetInfo for ntpd (Mac OS X 10.0 and 10.1?)
    niutil -create / /config/ntp
    niutil -createprop / /config/ntp server $TIMECONFIG
    niutil -resync /

    # and set file data, just in case (Mac OS X 10.2?)
    echo "server $TIMECONFIG" > /etc/ntp.conf

    # enable timesyncing in startup preferences file
    if grep ^TIMESYNC /etc/hostconfig >/dev/null; then
           perl -i -ple 's/-NO-/-YES-/ if /^TIMESYNC/' /etc/hostconfig
           echo "TIMESYNC=-YES-" >> /etc/hostconfig

    I actually only ran this once and then disabled the script; on tiget
    systems I set it up so it loads permanently, as those systems still had
    issues with the NTP clients.

    Emanuel Koseos

  11. Support Staff 11 Posted by Chris (chtrusch... on 02 Apr, 2014 06:34 AM

    Chris (chtrusch)'s Avatar

    Interesting, I never thought of something this simple. I can verify the Google and Facebook issues exactly with system time set to, e.g., 2015. Good to know certificate validation and measures against malicious CSS actually work in TFF.

  12. Support Staff 12 Posted by Cameron Kaiser on 02 Apr, 2014 03:02 PM

    Cameron Kaiser's Avatar

    Yes, I probably should have asked if the certificates were invalid or expired. Good to hear that the issue was just with the clock. I might make mention of that on the blog. Thanks for reporting back with your solution.

    I will close this ticket as resolved. No further reply is necessary. If you have something further to add on this particular issue, any reply will reopen the ticket. If you have a separate issue, please open a new ticket.

  13. Cameron Kaiser closed this discussion on 02 Apr, 2014 03:02 PM.

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