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Telegram/Whatsapp Web Application doesn't work

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Filippo

23 Oct, 2016 09:04 AM

Hi,
I want to report an issue with a important site that may be interested for all PowerPC users.
I'm referring to the Telegram/Whatsapp Web Online Application by the site: https://web.telegram.org/ and https://web.whatsapp.com/ .

Once you go to this sites you will get this errors:
1 - A error message on Telegram (see "Telegram Error Message.png" screenshot attachment):

Method: help.getNearestDc
Url: https://venus.web.telegram.org/apiw1
Result: {"data":{},"status":404,"config":{"method":"POST","transformRequest":null,"transformResponse":[null],"responseType":"arraybuffer","url":"https://venus.web.telegram.org/apiw1","data":{},"headers":{}},"statusText":"Not Found"}
Stack: h@https://web.telegram.org/js/app.js:23:25735
h@https://web.telegram.org/js/app.js:26:3588
@https://web.telegram.org/js/app.js:26:5877
r@https://web.telegram.org/js/app.js:11:21370
bt/this.$get</<@https://web.telegram.org/js/app.js:12:15277
s/<.link@https://web.telegram.org/js/app.js:16:12334
q/<@https://web.telegram.org/js/app.js:11:6146
fe@https://web.telegram.org/js/app.js:12:10420
m@https://web.telegram.org/js/app.js:12:2868
s@https://web.telegram.org/js/app.js:11:30836
L/<@https://web.telegram.org/js/app.js:11:30367
Y/<@https://web.telegram.org/js/app.js:12:961
i@https://web.telegram.org/js/app.js:11:31330
p@https://web.telegram.org/js/app.js:12:1405
d@https://web.telegram.org/js/app.js:16:11917
Cn/this.$get</g.prototype.$broadcast@https://web.telegram.org/js/app.js:13:14047
m/<@https://web.telegram.org/js/app.js:16:10131
s@https://web.telegram.org/js/app.js:13:4947
r/<@https://web.telegram.org/js/app.js:13:5119
Cn/this.$get</g.prototype.$eval@https://web.telegram.org/js/app.js:13:12662
Cn/this.$get</g.prototype.$digest@https://web.telegram.org/js/app.js:13:11144
Cn/this.$get</g.prototype.$apply@https://web.telegram.org/js/app.js:13:12947
ae/s/<@https://web.telegram.org/js/app.js:11:8673
s@https://web.telegram.org/js/app.js:11:21277
ae/s@https://web.telegram.org/js/app.js:11:8594
ae@https://web.telegram.org/js/app.js:11:8880
o@https://web.telegram.org/js/app.js:10:20176
@https://web.telegram.org/js/app.js:10:20935
ae.Callbacks/d@https://web.telegram.org/js/app.js:3:23084
ae.Callbacks/u.fireWith@https://web.telegram.org/js/app.js:3:23906
n@https://web.telegram.org/js/app.js:5:5702
.send/t@https://web.telegram.org/js/app.js:5:12031

***log ended***

2 - Whatsapp web app have problems to showing the QR code for syncing with your Whastapp mobile account (see "Telegram Error Message.png" screenshot attachment) but there's no technical error message displayed so it can't be helpful.

I suppose that's a browser compatibility, a problem with JavaScript, I'm waiting for a telegram Technical support answer but it passed already 5 days since I report this problem.
I don't know if other users have reported this problem, btw i hope you'll (or maybe the other companies) fix this issue.
Thanks for all your support releasing this fantastic PPC application, and thank you for spend a few minutes of your time reading this help message.

Yours sincerely,
a TenFourFox user.

1. Support Staff 1 Posted by Chris (chtrusch... on 29 Oct, 2016 07:43 AM

   

   Hello, if I load https://web.telegram.org/, I don't get any error messages on screen. Your png attachment didn't come through. Also, the QR code on https://web.whatsapp.com/ displays fine. I don't really know what to tell you except to try and refresh TenFourFox: Go to Help>Troubleshooting Information>"Refresh TenFourFox…"

   • Edit

2. Support Staff 2 Posted by Cameron Kaiser on 29 Oct, 2016 04:03 PM

   

   I don't see the Telegram error either. I don't know if this is an error you get when you log in (I'm not a Telegram user, so I couldn't say).

   The QR code problem with WhatsApp is fixed in the current beta of 45.5.0. You can run that and see if it fixes your problem (it does for me; I am able to log in). 45.5.0 will become final on November 15.

   • Edit

3. Support Staff 3 Posted by Cameron Kaiser on 13 Nov, 2016 03:13 AM

   

   The issue with WhatsApp Web has been repaired in 45.5.0, which is now available as a release candidate on http://tenfourfox.blogspot.com/ .

   Filippo, if there is a further issue on Telegram, please advise.

   • Edit