tag:tenfourfox.tenderapp.com,2012-01-07:/discussions/problems/8241-web-site-repeatedly-crashes-tenfourfoxTenFourFox: Discussion 2016-11-14T01:19:14Ztag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-11T17:52:27Z2016-10-11T17:52:27ZWeb site repeatedly crashes TenFourFox<div><p>Using TenFourFox7450 version 45.4.0:</p>
<p>Entering "macsales.com" into the search bar, which resolves to
"<a href="https://www.macsales.com">https://www.macsales.com</a>",
which then starts to load the page but crashes the browser every
time.</p>
<p>Here is relevant text from my console log:</p>
<p>Oct 11 12:39:44 Howards-Computer crashdump[4493]: Exited process
crashed<br>
Oct 11 12:39:44 Howards-Computer crashdump[4493]: crash report
written to: /Library/Logs/CrashReporter/Exited
process.crash.log<br>
2016-10-11 12:39:59.977 firefox[4494] *** _NSAutoreleaseNoPool():
Object 0x40dde0 of class NSCFNumber autoreleased with no pool in
place - just leaking</p>
<p>Here is relevant text from firefox.crash.log:</p>
<p>Host Name: Howards-Computer<br>
Date/Time: 2016-10-11 04:18:36.328 -0500<br>
OS Version: 10.4.11 (Build 8S165)<br>
Report Version: 4</p>
<p>Command: firefox<br>
Path: firefox<br>
Parent: WindowServer [3180]</p>
<p>Version: ??? (???)</p>
<p>PID: 4185<br>
Thread: Unknown</p>
<p>Exception: EXC_BAD_ACCESS (0x0001)<br>
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x03612034</p>
<p>Backtrace not available</p>
<p>Unknown thread crashed with PPC Thread State 64:<br>
srr0: 0x0000000001776608 srr1: 0x000000000000f030 vrsave:
0x0000000000000000 cr: 0x42000024 xer: 0x0000000000000000 lr:
0x0000000001776608 ctr: 0x00000000900013a0 r0: 0x0000000001776608
r1: 0x00000000f2717a10 r2: 0x00000000a0001fa4 r3:
0x0000000000000000 r4: 0x0000000000000000 r5: 0x0000000000010063
r6: 0x00000000ffffffff r7: 0x0000000000016e03 r8:
0x0000000000000000 r9: 0x0000000000000000 r10: 0x00000000a000c0c8
r11: 0x00000000f2717a10 r12: 0x00000000900013a0 r13:
0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18:
0x0000000000000000 r19: 0x0000000000000000 r20: 0x0000000000000000
r21: 0x0000000000000000 r22: 0x00000000f2717cd0 r23:
0x000000000000010d r24: 0x00000000f2717b60 r25: 0x0000000020898130
r26: 0x00000000f2717cd0 r27: 0x0000000024962690 r28:
0x00000000f2717ba0 r29: 0x0000000000000000 r30: 0x0000000003612000
r31: 0x00000000017765b8</p>
<p>Binary Images Description:</p>
<p>Any further information needed? Please email me, I'll do my best
to provide it.</p></div>Howard Peterstag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-11T18:31:53Z2016-10-11T18:31:55ZWeb site repeatedly crashes TenFourFox<div><p>Hi their I was able to load this site up and browse it without
the browser crashing. Have you tried loading this site in firefox
safe mode? If so you might want to try and and reset your profile
instructions can be found here --> <a href="https://tenfourfox.tenderapp.com/kb/general/how-to-reset-your-profile">
https://tenfourfox.tenderapp.com/kb/general/how-to-reset-your-profile</a>
If none of these options helps I'm out of ideas and maybe someone
else can help.</p></div>Brian Szemontag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-11T19:19:12Z2016-10-11T19:19:12ZWeb site repeatedly crashes TenFourFox<div><p>I can't reproduce the crash, either.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-12T02:14:36Z2016-10-12T02:14:36ZWeb site repeatedly crashes TenFourFox<div><p>Nor here (also 10.4.11). The crash is a null pointer exception,
which can sometimes occur when the system is out of memory. How
much RAM do you have?</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-12T17:31:59Z2016-10-12T17:32:01ZWeb site repeatedly crashes TenFourFox<div><p>Thanks for your efforts, everyone. I appreciate your support and
the<br>
unpaid hours you guys spend doing your work on this project!</p>
<p>My machine is a Quicksilver (SP, was 867 Mhz, now with 1.47
Ghz<br>
accelerator), which has 1.5 Gb RAM, the maximum for that
particular<br>
machine. I can't understand how my earlier Gigabit Ethernet
machine,<br>
which I reluctantly declared obsolete due to power supply
issues,<br>
could take 2 Gb, and this later machine maxes out at less.</p>
<p>I spent some time testing using the suggestions and questions
you sent:</p>
<p>1) Quit every other app but TenFourFox, to make sure it wasn't a
RAM<br>
problem. (Though I thought you weren't supposed to have RAM
problems<br>
with OS X, it is supposed to swap RAM to disk, right?)<br>
2) Reset profile via shortcut.<br>
3) Reset profile via manual method.<br>
4) Tried TenFourFox Safe Mode.<br>
5) Restarted computer after clearing Login Items, then
reintroduced<br>
them one at a time.</p>
<p>In all cases above the crash at "macsales.com" continued to
happen<br>
reliably.</p>
<p>6) Restarted the computer in its Safe Mode. Which took a very
long<br>
time to boot, unlike the normal boot which is pretty fast.</p>
<p>In this one instance, the crash DIDN'T happen.</p>
<p>I'm stymied. Unless I have a bad memory problem? I just ran
the<br>
memtest utility, which reported nothing, but it only tested the
top<br>
898 Mb and there is no way to test the rest without physically<br>
swapping memory modules, at least I believe that to be true. Maybe
I<br>
can find time to do this later.</p>
<p>Generally this software behaves very well and I really
appreciate<br>
having a secure browser for OS 10.4.11. I use it for all my<br>
financial and health stuff. I still use the old Safari for such<br>
things as looking at YouTube videos (now that MacTubes is
apparently<br>
defunct) and visiting a few known safe daily sites of no
particular<br>
importance.</p>
<p>The only other crashes I have ever had from TenFourFox are, once
in a<br>
while, using the "Safe as PDF" function in the Print dialog. This
is<br>
extremely random, happens less than 1 in 20 uses of this
function.</p>
<p>At this point, this "macsales" crash will remain a mystery and I
will<br>
have to just borrow my wife's laptop when I wish to visit Other
World<br>
Computing!</p></div>Howard Peterstag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-13T04:58:58Z2016-10-13T05:01:01ZWeb site repeatedly crashes TenFourFox<div><p>Although OS X is indeed supposed to swap to disk, an application
can still run out of virtual memory. In 32-bit mode (which is what
your G4 runs in), applications have a little over 2GB of space
before they exhaust their address range. It's difficult but
definitely possible for TenFourFox to suck up that amount of
virtual memory, but it would need a pathological site and macsales
seems to be fine on this 1.25GB, 1GHz iMac G4. So RAM is probably
not the issue. However, you also said:</p>
<blockquote>
<p>6) Restarted the computer in its Safe Mode. Which took a very
long time to boot, unlike the normal boot which is pretty fast.</p>
<p>In this one instance, the crash DIDN'T happen.</p>
</blockquote>
<p>Please clarify: safe mode reliably fixes it, or it just didn't
crash one time when in safe mode?</p>
<p>If the latter, I'm not sure what to add.</p>
<p>If the former, that tells us something important. Safe mode
disables certain non-system fonts, system extensions, kernel
extensions, startup items and login items. Although TenFourFox
doesn't install any of these itself, it interacts with some aspects
of the operating system at a very low level to get around bugs
Apple never fixed. These aspects are often the same ones such
extensions attempt to patch or hook into.</p>
<p>The fact that it doesn't crash in safe mode says one (or some?)
of those items is conflicting with TenFourFox. Unfortunately,
figuring out which one(s) is/are the offender(s) is going to be a
tedious process, like debugging extensions on Mac OS 9. You might
start with disabling login items in System Preferences and then see
what kexts or other extensions you have installed. If you find the
offender, please let us know. It might be something we can work
around if we can reproduce the problem locally.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-13T17:31:39Z2016-10-13T17:31:40ZWeb site repeatedly crashes TenFourFox<div><p>I have already tried removing the Login Items, with no
success.</p>
<p>I rebooted in safe mode, went to macsales, browsed the site for
Intel<br>
Mac Pros that I won't be buying any time soon, went to some
other<br>
sites, visited macsales again a couple more times, and all was
well.<br>
In the instances in normal mode where macsales does crash the<br>
browser, it always happens within about 15 seconds of the
initial<br>
page load.</p>
<p>I have 225 kexts in my /System/Library/Extensions folder. But
most<br>
of these, fortunately, aren't actually used.</p>
<p>In safe mode I used kextstat to see what kexts I had installed,
64.<br>
Saved the list. Rebooted in normal mode, kextstat revealed 89
kexts<br>
installed. Saved that list too.</p>
<p>A brief comparison of the two lists of kexts revealed only 5
third-<br>
party kexts in normal mode.</p>
<p>Here are the relevant lines for these:</p>
<p>Index Refs Address Size Wired Name (Version)<br>
27 1 0x73c000 0x4000 0x3000<br>
com.firmtek.driver.Sil3112DeviceNub (5.1.3) <26 16 11><br>
28 0 0x740000 0x13000 0x12000<br>
com.firmtek.driver.FT_ATA_Sil3112 (5.1.3) <27 26 16 11><br>
77 0 0x75b000 0x5000 0x4000<br>
com.Cycling74.driver.Soundflower (1.3.1) <66 11><br>
88 0 0x4bab0000 0x37000 0x36000<br>
com.midiman.driver.MAudioDelta (1.2.1) <66 16 11><br>
89 0 0x4bbe2000 0x37000 0x36000<br>
com.midiman.driver.MAudioDeltaHT (1.2.1) <66 16 11></p>
<p>Of these, the firmtek pair are for a serial ATA hard disk
interface I<br>
have installed in this computer. Soundflower is installed via
Audio<br>
Hijack Pro to be able to snag sounds from some apps. The
midiman<br>
pair are for my M-Audio Delta digital audio and midi PCI card.</p>
<p>All other kexts have "com.apple" in their names. But this
probably<br>
does not remove them from suspicion?</p>
<p>So, I haven't ever done kext unloading, but google has revealed
how<br>
to do it. I haven't ever fiddled with low-level system stuff
like<br>
that. There is a certain amount of trepidation involved. So
should<br>
I try unloading the firmtek pair first, then Soundflower, then
the<br>
midiman pair to see if these are involved in the problem?</p>
<p>If I do this and it doesn't change anything, then I can generate
a<br>
list of the "com.apple" kexts that are not installed when in
safe<br>
mode and try unloading each of these. It would only be another
20<br>
items, so I can probably do it. My only concern is somehow
screwing<br>
stuff up big time, causing permanent damage. Is this possible?
Or<br>
would I just have to reboot with no harm done?</p>
<p>I will make a complete backup using Carbon Copy Cloner first,
while<br>
awaiting your reply.</p></div>Howard Peterstag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-14T01:55:24Z2016-10-14T01:55:24ZWeb site repeatedly crashes TenFourFox<div><p>If the firmtek driver is your hard disk, definitely do not
unload that, and com.apple.* drivers should "just work."</p>
<p>However, Soundflower has shown up before in crash logs. I
actually use Ambrosia WireTap for that purpose. I'd probably look
into uninstalling that and seeing if that fixes the problem before
I look at any others.</p>
<p>I've attached the output of kextstat from this G5 so you have a
point of comparison. Note this is a G5 instead of your G4, so the
device drivers loaded will be a bit different.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-14T15:13:35Z2016-10-14T15:13:36ZWeb site repeatedly crashes TenFourFox<div><p>FIXED!</p>
<p>I had something called Instant Hijack installed, also courtesy
of<br>
Audio Hijack Pro, and I'm not sure why I had installed both it
and<br>
Soundflower. I uninstalled Instant Hijack, and macsales loaded
and<br>
stayed loaded.</p>
<p>An apparent added bonus is that when I thought to try a
different<br>
page that had been loading excruciatingly slowly for me (I
walked<br>
away, and a half hour later the page was still not loaded<br>
completely), it loaded at normal speed. I had just chalked this
up<br>
to fancy stuff being done by modern web page designers and my
poor<br>
ol' G4 couldn't keep up! Somehow that damned Instant Hijack was<br>
causing problems with a browser. Seems a bit mysterious.</p>
<p>Well' I'm glad that's solved. I did reinstall Soundflower and
it's<br>
not causing me any difficulties. That I'm aware of.</p>
<p>Now just one more little thing...sorry!</p>
<p>A completely repeatable phenomenon that I'm experiencing with
some<br>
web sites, I'll just use "icloud.com" as an example. When I try
to<br>
log into it, with TenFourFox, I get cascading alerts about Bad
Font<br>
Detected. (Screen shot attached). This is also a problem I've
had<br>
using my ancient Safari 4.1.3 (on a few other web sites), so it's
not<br>
specific to any one browser. But it does prevent me from
logging<br>
onto icloud.com at all with this G4, I have to use a modern
intel<br>
macbook.</p>
<p>Do you know of any way to work around this? (There's of course
no<br>
System Font in my system). There's no font named System Font in
the<br>
intel macbook either, but when you list every font it
definitely<br>
shows up as one of the available fonts. I guess System Font may
be<br>
some sort of font alias that actually resolves to Helvetica Neue
or<br>
some such looking font.</p></div>Howard Peterstag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-16T05:21:24Z2016-10-16T05:21:24ZWeb site repeatedly crashes TenFourFox<div><p>Those fonts are not on your system; they're being downloaded
from Apple, but there are attributes about it Apple Type Services
in 10.4 (and, for that matter, 10.5, except the browser usually
crashes in that case) doesn't like.</p>
<p>The error is harmless on Tiger but annoying. However, it is much
more problematic on Leopard, so we have a built-in blocklist for
fonts that do this. I'll update it for the next version of
TenFourFox. For now, if you must get into iCloud from your Power
Mac, go to <code>about:config</code> and search for
<code>gfx.downloadable_fonts.enabled</code>, and set it to
<code>false</code> (set it back to <code>true</code> when you're
done).</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-16T06:28:53Z2016-10-16T06:28:53ZWeb site repeatedly crashes TenFourFox<div><p>Interestingly, <a href="https://www.icloud.com/">https://www.icloud.com/</a> loads just
fine on 10.5. I get a lot of font warning messages in console.app,
but that's it.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-10-17T03:48:10Z2016-10-17T03:48:10ZWeb site repeatedly crashes TenFourFox<div><p>The font blocklist update is now tracked as issue 330: <a href="https://github.com/classilla/tenfourfox/issues/330">https://github.com/classilla/tenfourfox/issues/330</a></p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-11-13T03:11:04Z2016-11-13T03:11:04ZWeb site repeatedly crashes TenFourFox<div><p>This has been repaired in 45.5.0, which is now available as a
release candidate on <a href="http://tenfourfox.blogspot.com/">http://tenfourfox.blogspot.com/</a>
.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-11-13T21:18:56Z2016-11-13T21:18:57ZWeb site repeatedly crashes TenFourFox<div><p>Hi, well, I tried 45.5.0 and no longer get the cascading Bad
Font<br>
Detected messages, so much praise is to be heaped upon you.</p>
<p>I still can't log onto icloud.com because after entering user
name<br>
and password, it goes to a screen with a large, blank white box
over<br>
the background. Using my wife's Intel laptop with the current
Mac<br>
OS, I see that this is a dialog demanding that I update my Apple
ID,<br>
which is disparaged because it does not have a capital letter.
After<br>
about 30 seconds, it returns to the login screen.</p>
<p>I would guess that this is a roadblock created by Apple to
lock<br>
dinosaur users like me out of icloud.com. (Fortunately, I can
still<br>
receive and send emails at my .mac, .me, .icloud addresses using
my<br>
creaky old Mail.app, but who knows how long they will let that
go<br>
on.) Later, I'll borrow the wife's computer again, when she's
not<br>
using it, and will actually update my Apple ID (pain in the
neck,<br>
arbitrary, un-necessary IMO) to see if I can get further into<br>
icloud.com using this old Power PC.</p>
<p>Thanks!</p></div>Howard Peterstag:tenfourfox.tenderapp.com,2012-01-07:Comment/409656292016-11-14T01:19:14Z2016-11-14T01:19:14ZWeb site repeatedly crashes TenFourFox<div><p>This is likely not a problem specific to TenFourFox -- a cursory
Google search indicates that "white box" pops up on other systems.
For example,</p>
<p><a href="http://forums.macresource.com/read.php?1,2008721,2008743">http://forums.macresource.com/read.php?1,2008721,2008743</a><br>
<a href="https://www.reddit.com/r/iphone/comments/3kn2yp/anyone_else_getting_the_update_your_apple_id_page/">
https://www.reddit.com/r/iphone/comments/3kn2yp/anyone_else_getting...</a><br>
<a href="https://discussions.apple.com/thread/7549741?start=0&tstart=0">
https://discussions.apple.com/thread/7549741?start=0&tstart=0</a></p>
<p>Unfortunately, I don't use icloud, so I can't really suggest
further advice other than to see if other computers will load
it.</p>
<p>I'm going to close this ticket since both of the original items
are dealt with and I prefer one issue per ticket to make it easier
for people to find and participate in discussions. If you have a
new issue to report, feel free to open a new one.</p></div>Cameron Kaiser