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38.8 problems

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Chris Parrett

27 Apr, 2016 09:38 PM

I've just downloaded TenFourFox 38.8 (for the second time) but it works at first, then next time refuses to open. 38.7 works fine (or appears to). Why is this? - I'm using an iMac G5 (PPC) running OSX10.5.8 (Leopard) with 2gb memory.

1. Support Staff 1 Posted by Chris (chtrusch... on 29 Apr, 2016 06:26 AM

   

   Hello, this sounds weird. It's hard to trouble-shoot remotely, so all I can suggest is to start anew:

   1) Re-download the installer zip file:
   http://sourceforge.net/projects/tenfourfox/files/38.8.0/TenFourFoxG5-38.8.0.app.zip
   It's 46.5 MB, anything smaller means: not downloaded completely -> application won't work
   2) close Tenfourfox and move *all* old copies of Tenfourfox in the trash
   3) Unzip the installer: right-click, choose Open With… and choose "Archive Utility"
   4) Double-click the resulting Tenfourfox.app

   If it still doesn't work, please post any error messages that might appear when opening the application.

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