unwanted cookies

Daniel Banchero's Avatar

Daniel Banchero

24 Feb, 2016 05:31 PM

No matter how many times I delete cookies from casalemedia.com they keep reinstalling themselves, with no notification given by the browser (38.6.1). casalemedia evidently is a tracking cookie that reports web activity to some central location, for unknown purposes. Is there any way to deal with this situation?

Thanks-
Dan Banchero
San Francisco

  1. 1 Posted by Daniel Banchero on 24 Feb, 2016 05:56 PM

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    In case it's helpful, we're running a G5 & 10.4.11 here.

  2. Support Staff 2 Posted by Chris (chtrusch... on 24 Feb, 2016 06:19 PM

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    Daniel, if these cookies come from the domain casalemedia.com you can add a cookie exception: Go to Preferebces>Privacy>History and choose "use custom settings for history". Tick "accept cookies from sites (I recommend choosing "from visited" and "keep until they expire"). Then click Exceptions… and add http://casalemedia.com/ to the block list. If that doesn't help, I recommend installing the Adblock Plus add-on with the EasyList filter set, which blocks casale.com among many other tracking services.

  3. 3 Posted by Daniel Banchero on 24 Feb, 2016 09:18 PM

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    Hi Chris: Thanks much for your help, but I took your suggestion re the "use custom settings for history", butthat didn't do the job. I actually already had Adblocker Plus 2.7.2 installed, but not activated. I turned it on, then deleted the casalmedia.com cookie. It seems to stay deleted until I visit almost any website, for instance NPR. Then the casalmedia cookie reappears. I don't know if there is something in a cache on my computer that's re-setting this thing, of if the reset comes externally from the web. Very aggravating, for sure.

  4. 4 Posted by Daniel Banchero on 24 Feb, 2016 09:39 PM

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    Chris- When I was fooling around with the AdblockPlus I manually added "casalemedia.com" to the downloaded listings, just for the heck of it. Interestingly, so far so good on the cookie reappearance. I'll monitor for a couple of days and advise. Thanks again- Dan

  5. 5 Posted by Daniel Banchero on 25 Feb, 2016 06:15 AM

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    Nope, it's back. Probably hopeless.

  6. Support Staff 6 Posted by Chris (chtrusch... on 25 Feb, 2016 07:06 AM

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    I tested this today with a completely fresh Firefox user profile with all defaults, no adblockers or anything. If I make an entry for
    casalemedia.com (no http)
    in the cookies blocklist (as described) and then go to npr.org, the casale cookie does not reappear. If it still does for you, I'm out of ideas.

  7. 7 Posted by Daniel Banchero on 08 Mar, 2016 02:42 AM

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    Chris- I wanted you to know that I spent a very long time scrutinizing about ten years worth of dubiously acquired cookies, and eliminated anything that didn't seem necessary. I also entered, again, "casalemedia.com" in the cookies blocklist, as did you, and all seemed well. I then turned off AdBlocker as well. Been running fine for a couple of days now with no sight of casalemedia.

    That is actually interesting, because I usually keep an eye on the little window at the left-hand bottom of the browser when acquiring a site, just to see what kind of stuff is being accessed. On some sites I've actually seen casalemedia being called, but there hasn't been any cookie reinfection despite that.

    Looks to be fixed! Thanks much for your time on this.

    Dan Banchero

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