tag:tenfourfox.tenderapp.com,2012-01-07:/discussions/problems/7029-crashing-of-browser-at-specific-situationTenFourFox: Discussion 2019-04-15T22:27:18Ztag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-24T18:05:57Z2015-09-24T18:05:58ZCrashing of browser at specific situation<div><p>This has occurred often enough to post this question?
discussion?</p>
<p>Say in email, I choose to "Compose" then select an address from
my list, then enter a subject line.<br>
Now I click in the area to enter my text and the browser
crashes.<br>
Relaunches to place me where I was, okay, and now a click in the
text area works just as it should.</p>
<p>Another example helps to illustrate:<br>
Say I take the trouble to agree to fill in a survey, say from Aflac
or from CVS (both are real examples of this crash).<br>
I've made progress through their multiple choices to the point
where I'm asked to type in an appreciation (or disapproval) in a
window and crash goes the browser with the first click.<br>
Again, it relaunches and restores to the point where we were and a
click in the text window activates it and accepts typing.</p>
<p>Odd, eh?</p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-24T18:18:59Z2015-09-24T18:18:59ZCrashing of browser at specific situation<div><p>I'm sorry to hear that, but please provide the specific URLs
that are crashing rather than just a description -- I can't
reproduce this with the information you've provided. In addition,
please note the browser version you are using, your computer and
your operating system.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-25T11:40:21Z2015-09-25T11:40:22ZCrashing of browser at specific situation<div><p>Morning Cameron . . .</p>
<p>Oddly enough, I can report a new instance of the issue:<br>
with your email to me open, I clicked "reply". That will be the
first URL<br>
below:</p>
<p><a href="http://laughingmattersink.com/squirrelmail/src/webmail.php">http://laughingmattersink.com/squirrelmail/src/webmail.php</a></p>
<p><a href="http://laughingmattersink.com/squirrelmail/src/compose.php?passed_id=9583&mailbox=INBOX&startMessage=1&passed_ent_id=0&smaction=reply">
http://laughingmattersink.com/squirrelmail/src/compose.php?passed_i...</a></p>
<p>Then with the reply window open (second URL above), we had the
crash.</p>
<p>A dialogue comes up immediately with options to "Close", "Try
again" and<br>
"Report" (Sorry I could have made a screen shot of that to show to
you.)</p>
<p>Of course I have always clicked "Try again" and the TenFourFox
is<br>
relaunched with a dialogue listing the two windows that were open
and a<br>
link to re-open or to quit.</p>
<p>Running TenFourFox v, 38.3.0 on a MAC PowerPC G4 using OS
10.4.11, and<br>
blessings to you and those who work with you for saving all of us
who<br>
could never afford to buy all the programs to replace
Photoshop,<br>
Illustrator, Quark, and on and on just because of Apple's new
chips!!!</p>
<p>SO it is an odd quirk that I am reporting and reliably
repeatable, as well.</p>
<h2><a href="#" class="anchor" name=""></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-25T11:59:01Z2015-11-28T20:13:56ZCrashing of browser at specific situation<div><p>Cameron it occurs to me to point out that the webmail program
was not the<br>
culprit, since the same results exactly occurred twice when
working<br>
through surveys.</p>
<p>After filling in multiple choice buttons for a "progress" of
about 80%,<br>
there came requests for a positive or negative statement to be
typed into<br>
an open, blank field, and with the first click to enter text the
crash<br>
happened.</p>
<p>Also the subsequent restore of tabs and windows. Brought me back
to the<br>
same place in the surveys, and now the click in the text field
activates a</p>
<h2><a name="cursor-ready-to-accept-typing-" href="#cursor-ready-to-accept-typing-" class="anchor"></a>cursor ready to accept
typing.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p>
<p>Morning Cameron . . .</p>
<p>Oddly enough, I can report a new instance of the issue:<br>
with your email to me open, I clicked "reply". That will be the
first URL<br>
below:</p>
<p><a href="http://laughingmattersink.com/squirrelmail/src/webmail.php">http://laughingmattersink.com/squirrelmail/src/webmail.php</a></p>
<p><a href="http://laughingmattersink.com/squirrelmail/src/compose.php?passed_id=9583&mailbox=INBOX&startMessage=1&passed_ent_id=0&smaction=reply">
http://laughingmattersink.com/squirrelmail/src/compose.php?passed_i...</a></p>
<p>Then with the reply window open (second URL above), we had the
crash.</p>
<p>A dialogue comes up immediately with options to "Close", "Try
again" and<br>
"Report" (Sorry I could have made a screen shot of that to show to
you.)</p>
<p>Of course I have always clicked "Try again" and the TenFourFox
is<br>
relaunched with a dialogue listing the two windows that were open
and a<br>
link to re-open or to quit.</p>
<p>Running TenFourFox v, 38.3.0 on a MAC PowerPC G4 using OS
10.4.11, and<br>
blessings to you and those who work with you for saving all of us
who<br>
could never afford to buy all the programs to replace
Photoshop,<br>
Illustrator, Quark, and on and on just because of Apple's new
chips!!!</p>
<p>SO it is an odd quirk that I am reporting and reliably
repeatable, as well.</p>
<h2><a name="" href="#" class="anchor"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-25T15:24:33Z2015-09-25T15:24:33ZCrashing of browser at specific situation<div><p>That URL requires a login (please don't give me login
credentials -- that's always dangerous). Do you have another one to
try?</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-25T16:46:42Z2015-09-25T16:46:43ZCrashing of browser at specific situation<div><p>Spent some time just now searching for surveys that might have
this<br>
feature of a window where one is supposed to click to type
information.</p>
<p>No luck yet.</p>
<p>You'll perhaps get a chuckle out of:<br>
I clicked "Reply" in the inbox window showing this most recent
email of<br>
yours. Then clicked in the area to write back to you. And,
Voilà, crash.</p>
<p>This time I did make a screen shot of the ensuing dialogue.
Attached.</p>
<p>As usual, after the relaunch, there is no problem. Clicking to
enter text<br>
goes just as it should.</p>
<p>Just thought I could try it out on my wife's computer where I
can access</p>
<h2><a href="#the-webmail-just-as-i-do-on-this-one-" class="anchor" name="the-webmail-just-as-i-do-on-this-one-"></a>the webmail just as I
do on this one.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-26T02:42:10Z2015-09-26T02:42:10ZCrashing of browser at specific situation<div><p>Although I appreciate the attempt, the screenshot is of the
generic OS X crash dialogue, which unfortunately only tells me it
crashed. It would help me much more if I could reproduce it on one
of the testing systems with a publicly accessible URL.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-26T06:31:58Z2015-09-26T06:32:00ZCrashing of browser at specific situation<div><p>after opening this link (from facebook) ten4fox crashes<br>
link<br>
<a href="http://vinacc.blogspot.co.at/2015/09/article-challenge-to-reach-identity-of.html">
http://vinacc.blogspot.co.at/2015/09/article-challenge-to-reach-ide...</a></p>
<p>configuration browser and system in crash.rtf</p></div>jan mandltag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-26T10:05:26Z2015-09-26T10:05:26ZCrashing of browser at specific situation<div><p>I can reproduce this crash on 10.5. Page loads normally, but
browser crashes as soon as I start scrolling down. Does not crash
with Ion disabled.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-26T18:28:01Z2015-09-26T18:28:01ZCrashing of browser at specific situation<div><p>Thank you, Jan and also Chris . . .</p>
<p>Yes, and I also crash at that site, but it seems different in
that it<br>
crashes on loading without my clicking anywhere. This would seem
to<br>
indicate a fault of the site and just perhaps be misleading. Wasn't
there<br>
a message about "cookies" that seemed a bit odd?</p>
<p>When I decided to "Reply" to your email today, I tried another
idea:<br>
Instead of just clicking in the window where I want to type my
response, I<br>
navigated with the Tab key down through all the stops intervening
between<br>
your return address "To:" line down to the buttons just above the
return<br>
typing window (In this email program they are "Signature,
Addresses, Save<br>
Draft, and Send).</p>
<p>SO that next press of the Tab key should have made active the
return<br>
message window . . . and crash!</p>
<p>As in all other cases, the "Relaunch" button on the ensuing
dialogue put<br>
everything back to right where it was, including the 2nd window
that was<br>
still holding the "vinacc" site you sent me to.</p>
<h2><a class="anchor" name="" href="#"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-27T02:34:39Z2015-09-27T02:34:39ZCrashing of browser at specific situation<div><p>Well, here I am replying without a crash but from my wife's iMac
G4.<br>
Somehow the crash is repeated reliably, but only from my Mac Power
PC.<br>
Both Macs running TenFourFox v.38.3.0 and OS 10.4.11</p>
<h2>
<a name="unless-someone-else-turns-up-with-a-similar-crash-" href="#unless-someone-else-turns-up-with-a-similar-crash-" class="anchor"></a>Unless
someone else turns up with a similar crash.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-27T09:45:22Z2015-09-27T09:45:22ZCrashing of browser at specific situation<div><p>These are two different problems. Jan's crash (which I can
reproduce) has a chance to be fixed. John's crash is almost
impossible to fix, sadly, if we can't reproduce it with a public
URL.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-27T16:25:30Z2015-09-27T16:25:30ZCrashing of browser at specific situation<div><p>I'm not even sure they're the same underlyingly. I was able to
get Jan's crash to reproduce on the iBook, but only intermittently,
so this suggests something related to garbage collection. I need to
load it into a debugging instance to figure out for sure what's
going on.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-28T14:28:29Z2015-09-28T14:28:30ZCrashing of browser at specific situation<div><p>Morning Cameron . . .</p>
<p>Well, I had it again this AM, but not with a "Reply". It was an
original<br>
"Compose" where I entered the destination address and the subject
line, then clicked in the text window and crash.</p>
<p>Not exactly a crash as before, but the spinning ball came up and
after a<br>
good while that was crash enough for me. I did a force quit and
then<br>
relaunched the browser. It did its usual thing of restoring the
email main<br>
window AND the email compose window complete with entries that I
had made,<br>
only now I click in the text portion and it becomes active and
ready to<br>
go.</p>
<p>Wrote a longish email and send without further difficulty.</p>
<p>Wish we could blame it on the email program, but it was the same
in two<br>
separate cases of text entry windows which were parts of surveys
(CVS and<br>
AFLAC) that were 80% completed.</p>
<p>The relaunch puts the browser back to exactly where it was
including the<br>
survey at 80% and the separate text entry window in foreground.</p>
<p>I could ask CVS to send me another survey, but then I would have
to give<br>
you a login. Is there any way that I can give you my login to the
email</p>
<h2><a name="program-in-some-private-way-can-you-call-me-" class="anchor" href="#program-in-some-private-way-can-you-call-me-"></a>program in some
private way. Can you call me?</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-28T17:56:02Z2015-09-28T17:56:02ZCrashing of browser at specific situation<div><p>I realize you want to solve this problem, but I don't want
access to your E-mail server, period -- that means that I also
become partially liable for its security (as well as your account's
security). Please find me another site that behaves in a similar
manner and I will try to look at it.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-29T04:09:25Z2015-09-29T04:09:25ZCrashing of browser at specific situation<div><p>For Jan/chris: The vinacc URL is indeed another manifestation of
issue 308, which is known and the highest priority for repair.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-29T04:42:47Z2015-09-29T04:42:47ZCrashing of browser at specific situation<div><p>I have a possible workaround (John, you can try this also, if
you like). In about:config, find javascript.options.native_regexp,
change it to false and restart the browser. This will make it
slower, but I am unable to make it crash. Do you see the same?</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-09-29T13:02:12Z2015-09-29T13:02:12ZCrashing of browser at specific situation<div><p>I can confirm the workaround. The vinacc URL doesn't crash if
native regexp. is disabled.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-10-11T18:53:43Z2015-10-11T18:53:43ZCrashing of browser at specific situation<div><p>Halloo Cameron . . .</p>
<p>Seems my enthusiasm was premature. When there is a crash of the
browser it<br>
is with upon a click in the Reply window where I would be adding
text.</p>
<p>I can depend on the dialogue window after the crash where I can
report or<br>
relaunch. The relaunch brings me back to exactly where I was with
the two<br>
open windows (one for the webmail and one for the compose) only now
when I<br>
click in the text area, it becomes active and ready to receive<br>
keyboarding.</p>
<p>When I have changed that javascript to false as you show, I have
also done<br>
a quit and restart of the browser program, just as occurred in the
crash.</p>
<p>Seems to lead to an incorrect judgement of success. I'll give it
more time</p>
<h2><a name="and-we-39-ll-see-" href="#and-we-39-ll-see-" class="anchor"></a>and
we'll see.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p>
<p>Cameron . . .</p>
<p>You'd need to know about my day job driving a van to help
seniors and<br>
folks with disabilities to understand how it could be so much later
that I<br>
can try your work around.</p>
<p>But try it this AM I did, and it worked perfectly. I was able to
click in<br>
the reply section of emails to Aflac and to yourself. No crash.
Smooth<br>
sailing. Thank you very much for being there!!</p>
<p>Don't yet see the slowing down effect. Have you discovered any
other<br>
results of this change to false?</p>
<h2><a name="" href="#" class="anchor"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-10-31T00:56:28Z2015-10-31T00:56:28ZCrashing of browser at specific situation<div><p>The regexp crash is fixed in 38.4.0, which is available for
testing. John, you are welcome to try it and see if it fixes your
issue, though it may not. If it doesn't, I'll keep this ticket
open. You can download it from the development blog: <a href="http://tenfourfox.tenderapp.com/">http://tenfourfox.tenderapp.com/</a></p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-11-04T23:57:07Z2015-11-04T23:57:08ZCrashing of browser at specific situation<div><p>Halloo Cameron . . .</p>
<p>Apologies again for taking so long to reply.</p>
<p>I have updated to 38.4 now.</p>
<p>Again crashing as I click in the reply text area for this email.
As<br>
always, reopens with an "Embarrassing" message and a restore of
windows.</p>
<p>I found it happens also when I was at the forum for my hosting
service and<br>
clicked into a post text field. Same results: crash and
relaunch.</p>
<p>I have placed the revision you suggested (about:config, find<br>
javascript.options.native_regexp, change it to false and restart
the<br>
browser) and now I wonder should it go back to "true" or is it best
as is.</p>
<p>It seems strange that I would be the only user with this issue.
Or are<br>
there more reports for you to solve?</p>
<h2><a href="#" name="" class="anchor"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-11-05T02:03:49Z2015-11-05T02:03:49ZCrashing of browser at specific situation<div><p>You should set it back to "true." Leaving it on "false" will
hurt the browser's performance and it's not necessary now.</p>
<p>I have a font-related crash I am investigating, but only on
10.5. It would not cause a 10.4 system to crash (in fact, I'm using
my Tiger systems to debug it). It's doubtful this is your
issue.</p>
<p>You mentioned your wife's iMac G4 doesn't crash doing the same
things your own Power Mac does. Are you sure you're not having a
hardware problem? Is there a haxie or system extension you have
installed that she doesn't?</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-11-11T21:47:12Z2015-11-11T21:47:12ZCrashing of browser at specific situation<div><p>Halloo Cameron . . .</p>
<p>Yes, then I will reset the java script options back as you
suggest. And I<br>
have no haxies or other add ons or extensions that I have
(knowingly)<br>
installed.</p>
<p>I need to ask another question about the "dnsResponder". I see
this in the<br>
Norton Firewall connections dialogue, and I was prompted to look
because I<br>
found that I often could not put the computer to "sleep". It would
spin<br>
down and then immediately turn on again.</p>
<p>I'm not sure now why, but I thought the dnsResponder was
responsible.</p>
<p>I found the following code to turn it off and/or on:</p>
<p>you can disable mdnsresponder via the terminal by typing:</p>
<p>sudo launchctl unload -w<br>
/System/Library/LaunchDaemons/com.apple.mDNSResponder.plist</p>
<p>to reactivate:</p>
<p>sudo launchctl load -w<br>
/System/Library/LaunchDaemons/com.apple.mDNSResponder.plist</p>
<p>Is it alright to try this out? What does the dnsResponder do? Is
it needed?</p>
<h2><a class="anchor" name="" href="#"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-11-11T21:56:13Z2015-11-11T21:56:13ZCrashing of browser at specific situation<div><p>mDNSResponder handles certain features of Bonjour, name
resolution and file sharing. It is unlikely to be the cause of your
sleeping issues or the specific problem you're having with
TenFourFox, and disabling it may cause unpredictable issues with
communicating with other computers on your local network. I would
leave it alone.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992015-11-12T01:42:08Z2015-11-12T01:42:09ZCrashing of browser at specific situation<div><p>Thank you, Cameron . . .</p>
<p>You're quite right. The crash when opening and clicking into a
second page<br>
like the "Reply" compose window still occurs with dnsResponder
turned off.</p>
<p>Did I mention that I found it to happen even when clicking into
a "Post<br>
reply" window in a forum?</p>
<h2><a class="anchor" name="" href="#"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-22T14:48:36Z2016-01-22T14:48:36ZCrashing of browser at specific situation<div><p>John, another user reported an issue similar to yours we can't
reproduce either (not the back button issue, but the Amazon crash
you'll see listed). While I can't help him either currently,
perhaps there is something about your systems you have in
common.</p>
<p><a href="http://tenfourfox.tenderapp.com/discussions/problems/7791-browsers-back-button-loses-history">
http://tenfourfox.tenderapp.com/discussions/problems/7791-browsers-...</a></p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-22T15:21:14Z2016-01-22T15:21:14ZCrashing of browser at specific situation<div><p>John -</p>
<p>I'm the "another user" Cameron reports. He suggests we compare
system specs. Here are mine:</p>
<p>PowerBook G4<br>
1.5 GHz processor<br>
1.25 GB memory<br>
Mac OS 10.4.11<br>
240 GB SSD with 59 GB free</p>
<p>The only slightly odd thing I'm running is an Edimax USB "n"
WiFi "card" with a Wireless Network Utility driving it, as the
PowerBook only has "g" WiFi and poor antennas. But my use of that
device predates the crashing problem.</p>
<p>I do have some old HP printer software that runs HP
Communications in the background, and also an old copy of Timbuktu
that I've not gotten around to uninstalling, but these have never
caused problems before. The crashing is with the more recent couple
of versions of TenFourFox.</p>
<p>I can reliably crash TFF by clicking into a Comment box on a
review on Amazon, but, as with your situation, it happens often
elsewhere - from text boxes on surveys to replying to a Cisco
Registered Envelope Service email.</p>
<p>I've tried resetting TenFourFox, but the crashes still happens
after a reset to defaults, with no add-ons installed or other
settings adjusted.</p>
<p>Good luck.</p>
<ul>
<li>Winston</li>
</ul></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T14:09:51Z2016-01-23T14:09:52ZCrashing of browser at specific situation<div><p>Halloo Winston and Cameron . . .</p>
<p>Had in mind pursing this further with Cameron. Interesting to
find another<br>
with the same issue.</p>
<p>At my home there are two computers with the same fault.</p>
<p>Mine is "Desktop" PowerPC G4<br>
CPU speed: 800 MHz<br>
Memory: 512 MB<br>
running Mac OS 104.11<br>
Capacity: 37.14 GB with 5.05 GB free.</p>
<p>Marjorie's is "round base" PowerPC G4 iMac<br>
CPU speed 800 MHz<br>
Memory: 768 MB<br>
running Mac OS 10.4.11<br>
Capacity: 74.5 GB with 43.7 GB free</p>
<p>Same issue with TenFourFox on both that when replying to an
email the<br>
reply title can be filled in but one click in the compose area
crashes the<br>
browser. Wait a bit and TFF will "restore" and both windows open
for the<br>
original email and for the compose reply. Now clicking in the area
for the<br>
message highlights and proceeds normally.</p>
<p>Happens when clicking into the first page for a "survey" or a
reply in a</p>
<h2><a name="forum-" href="#forum-" class="anchor"></a>forum.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T18:48:35Z2016-01-23T18:49:47ZCrashing of browser at specific situation<div><p>It looks like you're both using Tiger and you're both on the
7450 version. I don't think the CPU model or OS is at fault here,
since I'm typing this reply to the thread on a 10.4.11 1GHz iMac G4
with 1.25GB of RAM, and while John's systems could definitely do
with more memory, it still happens on Winston's, so RAM is probably
not a factor either. The fact this occurs on both of John's systems
may simply be a reflection of how John set them up.</p>
<p>So I'd start looking at software commonalities. Do you have any
common sets of devices connected? Since this appears to be more of
an issue for input fields, how about specifically input devices
such as keyboards and mice? Did you have to install any special
drivers for them? What is your keyboard locale set to? Are you
using any accessibility features?</p>
<p>Other things to compare: do you have haxies or other system
extensions installed? What other apps do you have running at the
same time? Does Software Update show any additional Tiger updates
to be installed, just to insure you're at the same version of the
operating system and associated files? (This iMac shows no new
updates to be installed.)</p>
<p>If you can find a commonality between the systems that I can
replicate, I'll make as reasonable an attempt as I can to fix the
incompatibility or at least wallpaper it, but I need a test case I
can make happen on my development machines.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T20:07:59Z2016-01-23T20:07:59ZCrashing of browser at specific situation<div><p>Thank you, Cameron . . .</p>
<p>Connected devices are only a DVD writer, LaCie d2 DVD+RW, and a
router,<br>
Netgear, w ethernet. Mouse is an Apple MB112LL/B and keyboard is an
Apple<br>
product. No special drivers. Keyboard locale? seems no setting by
that<br>
name. No accessibility feature needed. Buttons on each side of the
mouse<br>
can be set to options. Mine was on "Exposé - all Windows"
whatever that is<br>
(!!) and I changed it to "Spotlight".</p>
<p>I checked Extensions, but it's a puzzle with 171 pieces. I've
installed<br>
nothing related to browser operation, Apps running at the time is
only<br>
"Dashboard" (part of Sys 10 install).</p>
<p>Software update turned up nothing.</p>
<p>I'll be glad to get more specific in any way you suggest. Only
can thank<br>
you for trying, eh? Winston.</p>
<h2><a href="#" class="anchor" name=""></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T20:13:13Z2016-01-23T20:13:13ZCrashing of browser at specific situation<div><p>Keyboard locale refers to the international setting for your
keyboard. For example, mine is usually U.S., but is sometimes U.S.
Extended, and occasionally Kotoeri when I need to type
日本語。</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T20:52:13Z2016-01-23T20:52:13ZCrashing of browser at specific situation<div><p>Cameron -</p>
<p>Thanks for the very complete list of suggestions. Here's what's
on my PowerBook:</p>
<ol>
<li>
<p>Devices connected - only one I have is an Edimax USB WiFi
device. I removed it and quit the driver (called "Wireless Network
Utility") and turned the internal AirPort card back on. Problem
still occurs. Mine is a laptop, so the only other thing connected
is the power cord.</p>
</li>
<li>
<p>Keyboard locale is U.S. No accessibility features turned on.</p>
</li>
<li>
<p>Items added to stock system:</p>
</li>
<li>
<p>Timbuktu 8.7.1</p>
</li>
<li>
<p>HP Communications</p>
</li>
<li>
<p>Little Snitch 1.2.4</p>
</li>
<li>
<p>huey 1.0</p>
</li>
<li>
<p>Flip4Mac WMV 2.3.8.1 and Perian 1.2.3 for QuickTime</p>
</li>
<li>
<p>SMARTReporter 2.1.5</p>
</li>
<li>
<p>PopChar 4.1.1</p>
</li>
<li>
<p>Foomatic-RIP 4.0.6</p>
</li>
<li>
<p>GPL Ghostscript 8.71</p>
</li>
<li>
<p>hpijs 3.10.6</p>
</li>
<li>
<p>Archive Assistant Scheduler 9.0.1 (Stuffit)</p>
</li>
</ol>
<p>Programs typically running at the same time as TenFourFox:<br>
- Dashboard 1.0 - PowerMail 6.2.1 - iCal 2.0.5 - Keychain Access
3.3 - SpamSieve 2.9.6 - Wireless Network Utility 2.0.2</p>
<p>Software Update reports no updates needed.</p>
<ul>
<li>Winston</li>
</ul>
<p>Cameron Kaiser wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:01:13Z2016-01-23T21:01:13ZCrashing of browser at specific situation<div><p>John -</p>
<p>If you open Activity Monitor (which is in the Utilities folder
in the Applications folder) it will show you what programs are
running. There will be a bunch of stuff that has to do with the
System, with "kernel_task" probably at the top. You may have to
click on the triangle for "launchd" then "WindowServer" to see the
list of active programs. This will show you if there is anything
that you are not aware of that might be running in the background.
For example, on my system, Timbuktu Host, LittleSnitchDaemon,
PopCar and HP Communications are all running in the background.</p>
<p>Good luck.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:09:39Z2016-01-23T21:09:39ZCrashing of browser at specific situation<div><p>ps: There is no Extensions folder in OS X. However, there is one
in OS 9. Do you have OS 9/Classic installed, and if so, did you
check the Extensions folder in the OS 9/Classic System folder? (The
OS X system folder just says "System" with an "X" on it. The OS 9
system folder is called System Folder and has a "9" on it.) That
would have no bearing as it's not used by OS X, unless maybe if you
had Classic running under OS X.</p>
<p>Good luck.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:14:02Z2016-01-23T21:14:02ZCrashing of browser at specific situation<div><p>John is probably referring to /System/Library/Extensions, where
OS-level kernel extensions (kexts) are stored. There is also a
/Library/Extensions. The latter is probably more relevant, but it's
possible certain programs could have used the
/System/Library/Extensions folder erroneously.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:34:10Z2016-01-23T21:34:10ZCrashing of browser at specific situation<div><p>Ah, OK. I'd done a Spotlight search for "Extensions" and it
found the OS 9 Extensions folder, but not the two you refer to. I
guess Spotlight is set not to index OS X Library folders.</p>
<p>My computer does not have a /Library/Extensions folder, but it
does have /System/Library/Extensions.</p>
<p>Thanks.</p>
<ul>
<li>Winston</li>
</ul>
<p>Cameron Kaiser wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-24T11:16:38Z2016-01-24T11:16:38ZCrashing of browser at specific situation<div><p>Morning Winston and Cameron . . .</p>
<p>For me it was simpler than seems to have been for you.. No
search was needed.</p>
<p>It was Macintosh HD/System Folder/Extensions and there I see the
171 entries.</p>
<p>And, yes I've used the Activity Monitor a lot. I moved it into
my dock.<br>
That's been to try to figure why there's trouble getting the Mac to
Sleep.<br>
Found a program called PleaseSleep which does help, but still
there's some<br>
activity disrupting sleep. When it goes to sleep automatically
after 15<br>
minutes inactivity, the program is affecting the staying asleep to
some<br>
extent.</p>
<p>Yes, I run Classic now and then for updates to my wife's web
sites. I use<br>
Adobe GoLive 5 which has to work in Classic. All goes smoothly
however. My<br>
email address is at one of the sites. Might give you a chuckle. At
the<br>
bottom of each Home page will be links to the other sites.
Enjoy.</p>
<h2><a name="" href="#" class="anchor"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-24T20:52:39Z2016-01-24T20:52:39ZCrashing of browser at specific situation<div><p>John -</p>
<p>As I said, if you were looking at the Extensions folder in
"System Folder" you were looking at OS 9, not OS X. The system
folder for OS X is just called "System".</p>
<p>The OS 9 Extensions would only be active when you are running
Classic, and would be running in emulation, i.e. OS 9 running as a
program under OS X, which Apple calls "Classic".</p>
<p>If you haven't looked at this, open System Preferences, then the
Accounts pane, and click on the "Login Items" tab. There might be
an item there that could be contributing to the sleep issues. Some
of these items are standard for OS 10.4. In my case, the ones I
think are standard are:<br>
- System Events - iTunes Helper - iCalAlarmScheduler</p>
<p>Then I have additional items like LittleSnitch, SMARTReporter
and PopChar that I've added.</p>
<p>Good luck.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T08:36:28Z2016-03-14T08:36:28ZCrashing of browser at specific situation<div><p>Just found another site where entering info in a text box is a
problem: AT&T forums. Hit "reply" to a post, then hit the
"quote" button to quote that post, TenFourFox crashes. This is an
even bigger problem than elsewhere, because AT&T has a REALLY
slow web site. So it takes forever for TFF to reload it.<br>
<a>ttps://forums.att.com</a></p>
<p>I think from some of the icons that AT&T is using a common
forum platform.</p>
<p>Luckily this does not happen on the MacResource forum. So it's
not everywhere.<br>
<a href="http://forums.macresource.com/list/1">http://forums.macresource.com/list/1</a></p>
<p>Do wish there was a fix to this.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T18:42:02Z2016-03-14T18:42:02ZCrashing of browser at specific situation<div><p>Do you have a specific post on AT&T that crashes the
browser? So far I cannot reproduce the problem. I went
to…<br>
<a href="https://forums.att.com/t5/Resetting-U-verse-Account/How-do-I-change-my-Yahoo-email-password/m-p/3601201#M9">
https://forums.att.com/t5/Resetting-U-verse-Account/How-do-I-change...</a><br>
…hit the blue Reply button and then the grey Quote button.
Neither did any of the AT&T pages take forever to load nor did
the browser crash.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T19:14:16Z2016-03-14T19:14:16ZCrashing of browser at specific situation<div><p>When I went to the AT&T forum link you gave, TenFourFox
crashed shortly after I hit "reply" to a message, even before I'd
hit "quote" or clicked into the reply text box.</p>
<p>And the page took about 20 seconds to load, which I consider on
the edge of "forever". If TenFourFox has been open a while it seems
to have a memory leak, and then I can get into beachballs that
cause an AT&T web site page to take a minute or two to open. (I
regularly quit and restart TFF.) I've tested TFF with all add-ons
disabled, and the memory leak seems to still occur.</p>
<p>This crash happens on every reply box I've tried on AT&T's
forum, which at this point is about a dozen.</p>
<p>I'm on the latest TenFourFox (38.7.0), on a 1.5 GHz G4 PowerBook
running Mac OS 10.4.11. System is incredibly stable. And I have the
right version of TFF for my processor - 7450.</p>
<p>While I'm noting things: TenFourFox's back button sometimes
doesn't respond to being clicked on, and I have to click it again.
I can't reliably reproduce this, but it happens I'd guess about
every 4th time I use the back button, although sometimes it seems
to do it every time I hit the back button. I seem to aim for
slightly off center to the lower right when this happens. My
trackpad button does not have any clicking on problems anywhere
else, including on anything else in TFF.</p>
<p>Thanks.</p>
<ul>
<li>Winston</li>
</ul>
<p>Chris (chtrusch) wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T20:11:37Z2016-03-14T20:11:37ZCrashing of browser at specific situation<div><p>The back button issue is known, but I don't fully understand
what the actual problem is, and I'd prefer not to get into it in
this specific ticket.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T20:56:10Z2016-03-14T20:56:10ZCrashing of browser at specific situation<div><p>No problem with not confusing things with the back button.
Thanks.</p>
<ul>
<li>Winston</li>
</ul>
<p>Cameron Kaiser wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-08-16T20:29:03Z2016-08-16T20:29:03ZCrashing of browser at specific situation<div><p>John and Winston, if this is still happening for you, please
see</p>
<p><a href="https://tenfourfox.tenderapp.com/discussions/problems/8195-repeatable-crash-in-textarea-box">
https://tenfourfox.tenderapp.com/discussions/problems/8195-repeatab...</a></p>
<p>If you're able to give a crash dump for comparison, please post
it in that thread.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-01-27T19:32:26Z2018-01-27T19:32:27ZCrashing of browser at specific situation<div><p>Hallooo Cameron . . .</p>
<p>Calling in again to my wonderful tech support at Ten4Fox. It has been two<br>
years, but I'm not often needing to reply to emails since there has been<br>
so little work for me in typography.</p>
<p>Yes, the crash and restore still happens with email reply or with a box in<br>
a survey. I went again to the link for a page you had set up with a text<br>
box and nothing more. Predictable crash and restore.</p>
<p>So I'm wondering if there's been any progress in understand this issue,<br>
perhaps from Winston or Eric??</p>
<p>And there's another quite separate question: I've been told there's an add<br>
on in Firefox to block websites from my email. Is that add on compatible<br>
or not to use with the current FRP5 version of our program?</p>
<p>I've not used any add ons in Ten4Fox. Perhaps you have one available that</p>
<h2><a name="accomplishes-the-blocking-of-these-ridiculous-ad-sites-" class="anchor" href="#accomplishes-the-blocking-of-these-ridiculous-ad-sites-"></a>accomplishes the blocking of these ridiculous ad sites.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-01-28T00:43:24Z2018-01-28T00:43:24ZCrashing of browser at specific situation<div><p>Funny you should mention. The last couple days I've been tracking an intermittent crash on Hacker News that is similar to the crash signature reported by Eric, and does occur with text boxes. I've never reproduced it anywhere else, and it only happens sometimes, but I was able to get a backtrace with a possible cause. I don't know if this is your issue, but I think I have an idea how to wallpaper it, at least. That particular issue is tracked as issue 471: <a href="https://github.com/classilla/tenfourfox/issues/471">https://github.com/classilla/tenfourfox/issues/471</a></p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-01-28T00:47:10Z2018-01-28T00:47:10ZCrashing of browser at specific situation<div><p>As far as the website blocking extension: if the extension is compatible with Firefox 45, it should work just fine with TenFourFox. Just drop it on any open browser window. Please note that addon support is "best effort" -- i.e., I don't guarantee all or even any addon will work because I don't control the addon's code, and some needed browser platform improvements may have unexpected impacts to compatibility.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-11T20:19:26Z2018-03-11T20:19:28ZCrashing of browser at specific situation<div><p>Thanks for being there . . .</p>
<h2><a name="still-have-these-same-questions-" class="anchor" href="#still-have-these-same-questions-"></a>Still have these same questions.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p>
<p>Hallooo Cameron . . .</p>
<p>Calling in again to my wonderful tech support at Ten4Fox. It has been two<br>
years, but I'm not often needing to reply to emails since there has been<br>
so little work for me in typography.</p>
<p>Yes, the crash and restore still happens with email reply or with a box in<br>
a survey. I went again to the link for a page you had set up with a text<br>
box and nothing more. Predictable crash and restore.</p>
<p>So I'm wondering if there's been any progress in understand this issue,<br>
perhaps from Winston or Eric??</p>
<p>And there's another quite separate question: I've been told there's an add<br>
on in Firefox to block websites from my email. Is that add on compatible<br>
or not to use with the current FRP5 version of our program?</p>
<p>I've not used any add ons in Ten4Fox. Perhaps you have one available that</p>
<h2><a name="accomplishes-the-blocking-of-these-ridiculous-ad-sites-" class="anchor" href="#accomplishes-the-blocking-of-these-ridiculous-ad-sites-"></a>accomplishes the blocking of these ridiculous ad sites.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-11T22:48:30Z2018-03-11T22:48:30ZCrashing of browser at specific situation<div><p>As you'll see from the link to issue 471 above, a speculative fix is in FPR6. I can't reproduce the issue anymore myself. I don't know if this is your issue, but you can try it. It will become live on the site tomorrow, or you may download an advance copy here: <a href="https://sourceforge.net/projects/tenfourfox/files/fpr6/">https://sourceforge.net/projects/tenfourfox/files/fpr6/</a></p>
<p>As far as the add-on question, I think I answered that; please advise if it was unclear.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-18T19:51:25Z2018-03-18T19:51:26ZCrashing of browser at specific situation<div><p>Sorry, Cameron . . .</p>
<p>The FPR6 install didn't fix the problem with crashing when clicking to<br>
enter data.</p>
<p>Sending now from a Mac mini (2014) Intel Core i5 which Marjorie bought for<br>
some of her writing clients to be able to send work to her.</p>
<p>running macOS Sierra 10.12.4</p>
<p>Here there's no problem clicking and using Reply.</p>
<p>-- Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-19T00:42:51Z2018-03-19T00:42:51ZCrashing of browser at specific situation<div><p>Well, it was worth a shot. I'll leave this open.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992019-04-15T21:53:38Z2019-04-15T21:53:38ZCrashing of browser at specific situation<div><p>Hello Cameron . . .</p>
<p>Seems something more than a year since we were contacting a few times.</p>
<p>That was in ref to a problem with email where: when clicking to create the<br>
body of an email or to reply to a received email the entire browser<br>
crashes. It restores itself so that then one can click in the message area<br>
without problem.</p>
<p>This being okay works until you come back after sleep, for example, and<br>
try to reply to an email. Crash!</p>
<p>Perhaps there has been a rev possible since we last exchanged. ?</p>
<p>Another issue prompts this email:</p>
<p>I'm running FPR13(45.22.0) since it was first available. But often I am<br>
receiving encouragement to download and install FPR13.</p>
<p>How come?</p>
<p>-- Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992019-04-15T22:27:17Z2019-04-15T22:27:17ZCrashing of browser at specific situation<div><p>The current version is FPR13 SPR1 (internal version 45.22.1). It has a security update in it.</p>
<p>I haven't heard anything further from other users or been able to reproduce it otherwise, and I haven't made any changes related to this issue since the last speculative fix.</p></div>Cameron Kaiser