tag:tenfourfox.tenderapp.com,2012-01-07:/discussions/problems/7029-crashing-of-browser-at-specific-situationTenFourFox: Discussion 2019-04-15T22:27:18Ztag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T20:52:13Z2016-01-23T20:52:13ZCrashing of browser at specific situation<div><p>Cameron -</p>
<p>Thanks for the very complete list of suggestions. Here's what's
on my PowerBook:</p>
<ol>
<li>
<p>Devices connected - only one I have is an Edimax USB WiFi
device. I removed it and quit the driver (called "Wireless Network
Utility") and turned the internal AirPort card back on. Problem
still occurs. Mine is a laptop, so the only other thing connected
is the power cord.</p>
</li>
<li>
<p>Keyboard locale is U.S. No accessibility features turned on.</p>
</li>
<li>
<p>Items added to stock system:</p>
</li>
<li>
<p>Timbuktu 8.7.1</p>
</li>
<li>
<p>HP Communications</p>
</li>
<li>
<p>Little Snitch 1.2.4</p>
</li>
<li>
<p>huey 1.0</p>
</li>
<li>
<p>Flip4Mac WMV 2.3.8.1 and Perian 1.2.3 for QuickTime</p>
</li>
<li>
<p>SMARTReporter 2.1.5</p>
</li>
<li>
<p>PopChar 4.1.1</p>
</li>
<li>
<p>Foomatic-RIP 4.0.6</p>
</li>
<li>
<p>GPL Ghostscript 8.71</p>
</li>
<li>
<p>hpijs 3.10.6</p>
</li>
<li>
<p>Archive Assistant Scheduler 9.0.1 (Stuffit)</p>
</li>
</ol>
<p>Programs typically running at the same time as TenFourFox:<br>
- Dashboard 1.0 - PowerMail 6.2.1 - iCal 2.0.5 - Keychain Access
3.3 - SpamSieve 2.9.6 - Wireless Network Utility 2.0.2</p>
<p>Software Update reports no updates needed.</p>
<ul>
<li>Winston</li>
</ul>
<p>Cameron Kaiser wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:01:13Z2016-01-23T21:01:13ZCrashing of browser at specific situation<div><p>John -</p>
<p>If you open Activity Monitor (which is in the Utilities folder
in the Applications folder) it will show you what programs are
running. There will be a bunch of stuff that has to do with the
System, with "kernel_task" probably at the top. You may have to
click on the triangle for "launchd" then "WindowServer" to see the
list of active programs. This will show you if there is anything
that you are not aware of that might be running in the background.
For example, on my system, Timbuktu Host, LittleSnitchDaemon,
PopCar and HP Communications are all running in the background.</p>
<p>Good luck.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:09:39Z2016-01-23T21:09:39ZCrashing of browser at specific situation<div><p>ps: There is no Extensions folder in OS X. However, there is one
in OS 9. Do you have OS 9/Classic installed, and if so, did you
check the Extensions folder in the OS 9/Classic System folder? (The
OS X system folder just says "System" with an "X" on it. The OS 9
system folder is called System Folder and has a "9" on it.) That
would have no bearing as it's not used by OS X, unless maybe if you
had Classic running under OS X.</p>
<p>Good luck.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:14:02Z2016-01-23T21:14:02ZCrashing of browser at specific situation<div><p>John is probably referring to /System/Library/Extensions, where
OS-level kernel extensions (kexts) are stored. There is also a
/Library/Extensions. The latter is probably more relevant, but it's
possible certain programs could have used the
/System/Library/Extensions folder erroneously.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-23T21:34:10Z2016-01-23T21:34:10ZCrashing of browser at specific situation<div><p>Ah, OK. I'd done a Spotlight search for "Extensions" and it
found the OS 9 Extensions folder, but not the two you refer to. I
guess Spotlight is set not to index OS X Library folders.</p>
<p>My computer does not have a /Library/Extensions folder, but it
does have /System/Library/Extensions.</p>
<p>Thanks.</p>
<ul>
<li>Winston</li>
</ul>
<p>Cameron Kaiser wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-24T11:16:38Z2016-01-24T11:16:38ZCrashing of browser at specific situation<div><p>Morning Winston and Cameron . . .</p>
<p>For me it was simpler than seems to have been for you.. No
search was needed.</p>
<p>It was Macintosh HD/System Folder/Extensions and there I see the
171 entries.</p>
<p>And, yes I've used the Activity Monitor a lot. I moved it into
my dock.<br>
That's been to try to figure why there's trouble getting the Mac to
Sleep.<br>
Found a program called PleaseSleep which does help, but still
there's some<br>
activity disrupting sleep. When it goes to sleep automatically
after 15<br>
minutes inactivity, the program is affecting the staying asleep to
some<br>
extent.</p>
<p>Yes, I run Classic now and then for updates to my wife's web
sites. I use<br>
Adobe GoLive 5 which has to work in Classic. All goes smoothly
however. My<br>
email address is at one of the sites. Might give you a chuckle. At
the<br>
bottom of each Home page will be links to the other sites.
Enjoy.</p>
<h2><a name="" href="#" class="anchor"></a></h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-01-24T20:52:39Z2016-01-24T20:52:39ZCrashing of browser at specific situation<div><p>John -</p>
<p>As I said, if you were looking at the Extensions folder in
"System Folder" you were looking at OS 9, not OS X. The system
folder for OS X is just called "System".</p>
<p>The OS 9 Extensions would only be active when you are running
Classic, and would be running in emulation, i.e. OS 9 running as a
program under OS X, which Apple calls "Classic".</p>
<p>If you haven't looked at this, open System Preferences, then the
Accounts pane, and click on the "Login Items" tab. There might be
an item there that could be contributing to the sleep issues. Some
of these items are standard for OS 10.4. In my case, the ones I
think are standard are:<br>
- System Events - iTunes Helper - iCalAlarmScheduler</p>
<p>Then I have additional items like LittleSnitch, SMARTReporter
and PopChar that I've added.</p>
<p>Good luck.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T08:36:28Z2016-03-14T08:36:28ZCrashing of browser at specific situation<div><p>Just found another site where entering info in a text box is a
problem: AT&T forums. Hit "reply" to a post, then hit the
"quote" button to quote that post, TenFourFox crashes. This is an
even bigger problem than elsewhere, because AT&T has a REALLY
slow web site. So it takes forever for TFF to reload it.<br>
<a>ttps://forums.att.com</a></p>
<p>I think from some of the icons that AT&T is using a common
forum platform.</p>
<p>Luckily this does not happen on the MacResource forum. So it's
not everywhere.<br>
<a href="http://forums.macresource.com/list/1">http://forums.macresource.com/list/1</a></p>
<p>Do wish there was a fix to this.</p>
<ul>
<li>Winston</li>
</ul>
<p>John Boyd wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T18:42:02Z2016-03-14T18:42:02ZCrashing of browser at specific situation<div><p>Do you have a specific post on AT&T that crashes the
browser? So far I cannot reproduce the problem. I went
to…<br>
<a href="https://forums.att.com/t5/Resetting-U-verse-Account/How-do-I-change-my-Yahoo-email-password/m-p/3601201#M9">
https://forums.att.com/t5/Resetting-U-verse-Account/How-do-I-change...</a><br>
…hit the blue Reply button and then the grey Quote button.
Neither did any of the AT&T pages take forever to load nor did
the browser crash.</p></div>Chris (chtrusch)tag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T19:14:16Z2016-03-14T19:14:16ZCrashing of browser at specific situation<div><p>When I went to the AT&T forum link you gave, TenFourFox
crashed shortly after I hit "reply" to a message, even before I'd
hit "quote" or clicked into the reply text box.</p>
<p>And the page took about 20 seconds to load, which I consider on
the edge of "forever". If TenFourFox has been open a while it seems
to have a memory leak, and then I can get into beachballs that
cause an AT&T web site page to take a minute or two to open. (I
regularly quit and restart TFF.) I've tested TFF with all add-ons
disabled, and the memory leak seems to still occur.</p>
<p>This crash happens on every reply box I've tried on AT&T's
forum, which at this point is about a dozen.</p>
<p>I'm on the latest TenFourFox (38.7.0), on a 1.5 GHz G4 PowerBook
running Mac OS 10.4.11. System is incredibly stable. And I have the
right version of TFF for my processor - 7450.</p>
<p>While I'm noting things: TenFourFox's back button sometimes
doesn't respond to being clicked on, and I have to click it again.
I can't reliably reproduce this, but it happens I'd guess about
every 4th time I use the back button, although sometimes it seems
to do it every time I hit the back button. I seem to aim for
slightly off center to the lower right when this happens. My
trackpad button does not have any clicking on problems anywhere
else, including on anything else in TFF.</p>
<p>Thanks.</p>
<ul>
<li>Winston</li>
</ul>
<p>Chris (chtrusch) wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T20:11:37Z2016-03-14T20:11:37ZCrashing of browser at specific situation<div><p>The back button issue is known, but I don't fully understand
what the actual problem is, and I'd prefer not to get into it in
this specific ticket.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-03-14T20:56:10Z2016-03-14T20:56:10ZCrashing of browser at specific situation<div><p>No problem with not confusing things with the back button.
Thanks.</p>
<ul>
<li>Winston</li>
</ul>
<p>Cameron Kaiser wrote:</p></div>Winstontag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992016-08-16T20:29:03Z2016-08-16T20:29:03ZCrashing of browser at specific situation<div><p>John and Winston, if this is still happening for you, please
see</p>
<p><a href="https://tenfourfox.tenderapp.com/discussions/problems/8195-repeatable-crash-in-textarea-box">
https://tenfourfox.tenderapp.com/discussions/problems/8195-repeatab...</a></p>
<p>If you're able to give a crash dump for comparison, please post
it in that thread.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-01-27T19:32:26Z2018-01-27T19:32:27ZCrashing of browser at specific situation<div><p>Hallooo Cameron . . .</p>
<p>Calling in again to my wonderful tech support at Ten4Fox. It has been two<br>
years, but I'm not often needing to reply to emails since there has been<br>
so little work for me in typography.</p>
<p>Yes, the crash and restore still happens with email reply or with a box in<br>
a survey. I went again to the link for a page you had set up with a text<br>
box and nothing more. Predictable crash and restore.</p>
<p>So I'm wondering if there's been any progress in understand this issue,<br>
perhaps from Winston or Eric??</p>
<p>And there's another quite separate question: I've been told there's an add<br>
on in Firefox to block websites from my email. Is that add on compatible<br>
or not to use with the current FRP5 version of our program?</p>
<p>I've not used any add ons in Ten4Fox. Perhaps you have one available that</p>
<h2><a name="accomplishes-the-blocking-of-these-ridiculous-ad-sites-" class="anchor" href="#accomplishes-the-blocking-of-these-ridiculous-ad-sites-"></a>accomplishes the blocking of these ridiculous ad sites.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-01-28T00:43:24Z2018-01-28T00:43:24ZCrashing of browser at specific situation<div><p>Funny you should mention. The last couple days I've been tracking an intermittent crash on Hacker News that is similar to the crash signature reported by Eric, and does occur with text boxes. I've never reproduced it anywhere else, and it only happens sometimes, but I was able to get a backtrace with a possible cause. I don't know if this is your issue, but I think I have an idea how to wallpaper it, at least. That particular issue is tracked as issue 471: <a href="https://github.com/classilla/tenfourfox/issues/471">https://github.com/classilla/tenfourfox/issues/471</a></p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-01-28T00:47:10Z2018-01-28T00:47:10ZCrashing of browser at specific situation<div><p>As far as the website blocking extension: if the extension is compatible with Firefox 45, it should work just fine with TenFourFox. Just drop it on any open browser window. Please note that addon support is "best effort" -- i.e., I don't guarantee all or even any addon will work because I don't control the addon's code, and some needed browser platform improvements may have unexpected impacts to compatibility.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-11T20:19:26Z2018-03-11T20:19:28ZCrashing of browser at specific situation<div><p>Thanks for being there . . .</p>
<h2><a name="still-have-these-same-questions-" class="anchor" href="#still-have-these-same-questions-"></a>Still have these same questions.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p>
<p>Hallooo Cameron . . .</p>
<p>Calling in again to my wonderful tech support at Ten4Fox. It has been two<br>
years, but I'm not often needing to reply to emails since there has been<br>
so little work for me in typography.</p>
<p>Yes, the crash and restore still happens with email reply or with a box in<br>
a survey. I went again to the link for a page you had set up with a text<br>
box and nothing more. Predictable crash and restore.</p>
<p>So I'm wondering if there's been any progress in understand this issue,<br>
perhaps from Winston or Eric??</p>
<p>And there's another quite separate question: I've been told there's an add<br>
on in Firefox to block websites from my email. Is that add on compatible<br>
or not to use with the current FRP5 version of our program?</p>
<p>I've not used any add ons in Ten4Fox. Perhaps you have one available that</p>
<h2><a name="accomplishes-the-blocking-of-these-ridiculous-ad-sites-" class="anchor" href="#accomplishes-the-blocking-of-these-ridiculous-ad-sites-"></a>accomplishes the blocking of these ridiculous ad sites.</h2>
<p>Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-11T22:48:30Z2018-03-11T22:48:30ZCrashing of browser at specific situation<div><p>As you'll see from the link to issue 471 above, a speculative fix is in FPR6. I can't reproduce the issue anymore myself. I don't know if this is your issue, but you can try it. It will become live on the site tomorrow, or you may download an advance copy here: <a href="https://sourceforge.net/projects/tenfourfox/files/fpr6/">https://sourceforge.net/projects/tenfourfox/files/fpr6/</a></p>
<p>As far as the add-on question, I think I answered that; please advise if it was unclear.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-18T19:51:25Z2018-03-18T19:51:26ZCrashing of browser at specific situation<div><p>Sorry, Cameron . . .</p>
<p>The FPR6 install didn't fix the problem with crashing when clicking to<br>
enter data.</p>
<p>Sending now from a Mac mini (2014) Intel Core i5 which Marjorie bought for<br>
some of her writing clients to be able to send work to her.</p>
<p>running macOS Sierra 10.12.4</p>
<p>Here there's no problem clicking and using Reply.</p>
<p>-- Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992018-03-19T00:42:51Z2018-03-19T00:42:51ZCrashing of browser at specific situation<div><p>Well, it was worth a shot. I'll leave this open.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992019-04-15T21:53:38Z2019-04-15T21:53:38ZCrashing of browser at specific situation<div><p>Hello Cameron . . .</p>
<p>Seems something more than a year since we were contacting a few times.</p>
<p>That was in ref to a problem with email where: when clicking to create the<br>
body of an email or to reply to a received email the entire browser<br>
crashes. It restores itself so that then one can click in the message area<br>
without problem.</p>
<p>This being okay works until you come back after sleep, for example, and<br>
try to reply to an email. Crash!</p>
<p>Perhaps there has been a rev possible since we last exchanged. ?</p>
<p>Another issue prompts this email:</p>
<p>I'm running FPR13(45.22.0) since it was first available. But often I am<br>
receiving encouragement to download and install FPR13.</p>
<p>How come?</p>
<p>-- Best to you, John . . .<br>
<a href="mailto:boyd@laughingmattersink.com">boyd@laughingmattersink.com</a></p></div>John Boydtag:tenfourfox.tenderapp.com,2012-01-07:Comment/380188992019-04-15T22:27:17Z2019-04-15T22:27:17ZCrashing of browser at specific situation<div><p>The current version is FPR13 SPR1 (internal version 45.22.1). It has a security update in it.</p>
<p>I haven't heard anything further from other users or been able to reproduce it otherwise, and I haven't made any changes related to this issue since the last speculative fix.</p></div>Cameron Kaiser