24.2.0 hides download progress; still no way to assign browser identity

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13 Dec, 2013 08:32 AM

Really do not like the lack of a download progress window in 24.2.0. No sign of any way to make this visible. The "completed downloads" window that appears gives useful information, but how can I assess download speed and see if there's a problem when I can't see progress at all any more?

Also, would it be too much trouble to provide some means of assigning browser identity? My bank wants FF 14 or higher and still stubbornly thinks I'm using too old a browser for its site.

  1. Support Staff 1 Posted by Chris (chtrusch... on 13 Dec, 2013 02:08 PM

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    You can use http://chrispederick.com/work/user-agent-switcher/ for browser identity.

    You can see download progress in the new downloads arrow button; click on it to show an overlay window with more detailed progress. You'll get more info (like download speed) in the library ("Show All Downloads").

    Please note that we didn't program any of this, it's Mozilla's decision.

  2. 2 Posted by nc on 13 Dec, 2013 08:39 PM

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    Ah. I had removed the download arrow from the toolbar because it reduced the width of the search box and location line. Wish I could open a d/l progress window from a menu as before. This version expects you to put a lot of "stuff" in the chrome.

    I shall try the user agent switcher you recommended. Maybe I can shut up the bank for once. ;-)

  3. Support Staff 3 Posted by Chris (chtrusch... on 13 Dec, 2013 09:41 PM

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    You can open the downloads window by hitting cmd+j, or Tools>Downloads. This is the same command as in TFF 17, only the downloads window is a now unified downloads/history/bookmarks window. You can leave it open and/or resize it to your needs.

    Note that you can also get the "old" small downloads window by typing about:config in the url bar and setting browser.download.useToolkitUI to true. However I'm pretty certain this option will be removed sooner or later (Australis at the latest), and I found that I got used to the new interface rather quickly.

  4. 4 Posted by nc on 13 Dec, 2013 09:53 PM

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    Yeah, the Cmd-J shortcut opens a combined history/bookmarks/downloads window that takes forever to open. The old small window was ideal for my purposes. I do substantial amounts of research online and need the links to my references, which I could obtain by context-clicking on an item to bring up a menu. Yes, the new unified window provides the link, but it opens slowly, as I said, and does more than I want.

    Not in the least sure why Mozilla ditched the small window.

    And BTW, responding to a point in your original reply: Yes, I realize these UI modifications come from FF, not TenFourFox.

  5. 5 Posted by nc on 16 Dec, 2013 09:04 AM

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    Just noticed something else: When you click on the toolbar arrow to display download progress, it no longer shows download speed.

    So if (as happened to me twice this year) I have ISP/bandwidth problems, I no longer can use this info to troubleshoot my connection speed?

    I'm trying really hard to see this change as progress. Not succeeding, but trying.

    Tried the user agent switcher. Set it to FF 25. Bank remains unhappy. Perhaps they're digging deeper to discern browser version.

  6. Support Staff 6 Posted by Chris (chtrusch... on 16 Dec, 2013 02:22 PM

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    Download speed is only shown in the unified library window. This is stupid (again) of Mozilla, but I know of no way to change it other than leaving the library window open or using the old downloads window (as described above).

    Which bank is it?

  7. 7 Posted by nc on 16 Dec, 2013 03:54 PM

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    And if the old downloads window's deprecated, I'll have to get over the loss sooner or later.

    Progress, right? 8-(

  8. Support Staff 8 Posted by Chris (chtrusch... on 16 Dec, 2013 06:09 PM

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    When I use the extension to pretend to be FF 21 on Mac OS X 10.8 [string: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:21.0) Gecko/20100101 Firefox/21.0], the bank doesn't give me the "Your browser may not give you the best experience when you're on Chase.com." message on the home page, so I guess it's happy. Of course I can't attempt an actual login because I'm not a Chase customer.

  9. 9 Posted by nc on 16 Dec, 2013 08:46 PM

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    Yes, for some reason, the FF 25 agent string doesn't work and the FF 21 version does. Thanks for the input assistance.

    The reason for the objection lies in some of those "2 tons of JavaScript, 3 oz. of HTML" pages that proliferate on the Interwebs these days. The bank site worked under the prior version of TenFourFox, but some aspects of it simulated glacial movement.

  10. Support Staff 10 Posted by Cameron Kaiser on 16 Dec, 2013 09:14 PM

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    For the record, I am a Chase credit card customer, and I haven't gotten any complaints about TenFourFox 24.2.0 when I sign in to make payments; I certainly haven't had to make a user agent change.

  11. 11 Posted by nc on 16 Dec, 2013 10:07 PM

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    No such luck here, I'm afraid, Cameron.

    I'm running TenFourFox under 10.5.8.

  12. Support Staff 12 Posted by Cameron Kaiser on 16 Dec, 2013 10:14 PM

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    I'm on 10.4, but I can't imagine that's the difference. Do you have a screenshot?

  13. 13 Posted by nc on 16 Dec, 2013 10:31 PM

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    See attached.

    It may be my OS after all. The help page triggered by the link in the warning that appears above the top of the normal page content says the site wants Snow Leopard or later.

    Meh. Can't afford new hardware. I'll just use the user agent switcher and thumb my nose at them.

  14. Support Staff 14 Posted by Cameron Kaiser on 16 Dec, 2013 10:59 PM

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    And this is on chase.com? Are you a banking customer, or a credit card customer?

  15. 15 Posted by nc on 16 Dec, 2013 11:06 PM

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    Banking only.

  16. Support Staff 16 Posted by Cameron Kaiser on 17 Dec, 2013 04:30 AM

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    Okay, I can reproduce it. Chase is reacting to the fact that TenFourFox/G5 is at the end. If I move it to the middle and put Firefox at the end, it works fine. That's pretty simple to do and unlikely to break anything, so we'll do it for 24.0.3.

  17. 17 Posted by nc on 17 Dec, 2013 08:51 AM

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    That would help a lot! User agent switching has its uses, but if it isn't necessary, so much the better.

  18. 18 Posted by nc on 17 Dec, 2013 05:48 PM

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    On an unrelated note, my experience so far with 24 is that it's developing memory leaks much faster than its predecessor did. I've had it running for less than a week and it's scarfed up all my available RAM.

    With 17.x, I could keep it going for several weeks before it reached the point at which opening a new window prompted beachballs.

  19. Support Staff 19 Posted by Cameron Kaiser on 17 Dec, 2013 10:39 PM

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    24 really just does require more memory. In fact, I've tuned the GC to be more aggressive in this version. Such is "progress."

  20. Support Staff 20 Posted by Cameron Kaiser on 03 Feb, 2014 05:51 PM

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    The user agent change has been made in 24.3.0. I no longer can trigger the message on Chase.com.

  21. Support Staff 21 Posted by Cameron Kaiser on 06 Feb, 2014 06:01 AM

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    This breaks Yahoo Mail, so we'll have to back this out. Sorry -- this is officially "won't fix" (use your user agent changer of choice).

  22. Cameron Kaiser closed this discussion on 06 Feb, 2014 06:01 AM.

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