I cannot compose or respond to emails in either my gmail or yahoo accounts. I can view, delete, and etc in the accounts, but if I try to respond to an email or try to compose the page goes gray and a little dialogue box appears with two buttons, cancel and ok, but no message. The box will not respond to the cursor and the page will not respond.
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Support Staff 1 Posted by Cameron Kaiser on 27 Jan, 2012 02:56 AM
I can't replicate this issue with either my Yahoo! or Gmail accounts. A screenshot showing the issue would be helpful. Also, please consider creating a new profile to see if the problem occurs there as well (please see https://tenfourfox.tenderapp.com/kb/general/help-where-do-i-begin if you have not already done so).
Since we are dealing with this issue here, I have removed your duplicate request from the FAQ page.
2 Posted by bob blueshed on 28 Jan, 2012 01:07 AM
Thanks for your time. The problem seems to have resolved itself. I
went into preferences and looked at some other things and the software
froze up. When I restarted it the problem was gone. Not sure what I
did.
Thanks again,
Paul
Support Staff 3 Posted by Cameron Kaiser on 28 Jan, 2012 01:12 AM
I'm glad it's fixed. If you are able to remember what you touched, feel free to add it. I will close this issue.
Cameron Kaiser closed this discussion on 28 Jan, 2012 01:12 AM.