What should I download?

Faye Vaughn's Avatar

Faye Vaughn

15 Jun, 2012 04:57 PM

Hi, I'm completely confused by your website, I have a MacBook which has; OSX 10.4.11, the newest version of Firefox won't open with my Operating system, but from your website it's not clear to me what I should download or where to access it. I think I don't understand a lot of your terminology which is part of the problem (G3, G4, powermac etc.), but also when I click to the page that has downloads there are hundreds to choose from and no information as far as what any of them are for. Please help me figure out what to use....... I really miss having firefox.

thank you!

  1. 1 Posted by Harry on 15 Jun, 2012 05:43 PM

    Harry's Avatar

    Faye, when you select “About This Mac” from the Apple menu, and then press the “More Info…” button, the System Profiler is opened, showing “Hardware Overview” information. What information does it show, from “Machine Name” through “Bus Speed” inclusive? Replying with that information will help the experts here to determine which version of TenFourFox would be best for your MacBook.

  2. Support Staff 2 Posted by Cameron Kaiser on 15 Jun, 2012 05:53 PM

    Cameron Kaiser's Avatar

    Faye, if you have a MacBook, you have an Intel CPU. Intel CPUs are not supported, although many users are using the G3 version successfully. However, you are strongly urged to update your OS X to 10.6 if you can and use the real Firefox. See this support ticket: http://tenfourfox.tenderapp.com/discussions/questions/57-tenfourfox...

  3. 3 Posted by Faye Vee on 15 Jun, 2012 05:55 PM

    Faye Vee's Avatar

    This is what I have:

    *Hardware Overview:*

      Model Name: MacBook

      Model Identifier: MacBook2,1

      Processor Name: Intel Core 2 Duo

      Processor Speed: 2.16 GHz

      Number Of Processors: 1

      Total Number Of Cores: 2

      L2 Cache (per processor): 4 MB

      Memory: 1 GB

      Bus Speed: 667 MHz

    Thank you!

  4. Support Staff 4 Posted by Cameron Kaiser on 15 Jun, 2012 05:57 PM

    Cameron Kaiser's Avatar

    You indeed have an Intel CPU. See my note and the link to another active support ticket above. Since other users are following that ticket, please follow along and post followup questions there so that others can benefit from any questions that are answered. Thank you!

  5. Cameron Kaiser closed this discussion on 15 Jun, 2012 05:57 PM.

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