foxbox stopped working after update

Melissa Watson's Avatar

Melissa Watson

19 Feb, 2016 02:43 PM

I updated to the new tenfourfox and my foxbox maker and a couple of my already made boxes no longer open. When I try to download the foxbox app again, nothing happens. Maybe it's just a coincidence with the update.

M

  1. Support Staff 1 Posted by Chris (chtrusch... on 25 Feb, 2016 07:45 AM

    Chris (chtrusch)'s Avatar

    Hello Melissa, I think there is a readme file in the Foxbox package that explains the update procedure. I don't have this at hand right now because I'm on a Mac that doesn't have Foxboxes installed, but I recommend having a look at the readme and trying again.

  2. Support Staff 2 Posted by Cameron Kaiser on 25 Feb, 2016 04:47 PM

    Cameron Kaiser's Avatar

    I'd also check to see if there are any Console messages while starting. I use foxboxes on all the test systems and there was no issue with the update, but you must always shut them down before upgrading the core browser or you may get weird issues like this.

  3. 3 Posted by Melissa Watson on 25 Feb, 2016 08:39 PM

    Melissa Watson's Avatar

    Thank you. I was able to download it again and reinstall. Now everything is
    fine. I absolutely LOVE TenFourFox and FoxBox.

    Thanks!

    M

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