TFF and php database crashing

super70s's Avatar

super70s

28 Aug, 2020 06:11 AM

I've noticed on a couple of my sites that use a php database TFF will crash without warning if you just put your cursor in a certain field in the site's admin panel (NOT the hosting cPanel). A dialog comes up asking me if I want to report it but I never do.

The first time it happened I thought it might be due to the age of the code but I get the same problem in a newer site.

Anyone else have this problem?

Doesn't seem to happen when I put the cursor in the same field on my iMac running El Capitan and FF 78.2.

  1. Support Staff 1 Posted by Cameron Kaiser on 28 Aug, 2020 03:40 PM

    Cameron Kaiser's Avatar

    Unfortunately it's going to be hard to track this down without a publicly accessible site I can get a stack trace on. Do you have any sites that don't need a login I can try running tests against?

  2. 2 Posted by super70s on 28 Aug, 2020 06:05 PM

    super70s's Avatar

    I don't have a problem giving you the login & PW to the site if we communicate privately, could you send me a private email and I'll tell you how to duplicate the problem. I can change it again when you're through testing. Thanks.

  3. Support Staff 3 Posted by Cameron Kaiser on 29 Aug, 2020 11:37 PM

    Cameron Kaiser's Avatar

    E-mail sent.

  4. Support Staff 4 Posted by Cameron Kaiser on 30 Aug, 2020 01:44 AM

    Cameron Kaiser's Avatar

    I've had a look at the site in question. The situation sounds very similar to

    https://tenfourfox.tenderapp.com/discussions/problems/7029-crashing...
    https://tenfourfox.tenderapp.com/discussions/problems/8195-repeatab...

    which we never found a resolution for. Perhaps there is something in common between your system and their system, but even when I found and wallpapered a similar appearing crash it did not fix their issue. If you look in your crash reporter logs, check if there is something resembling

    1 com.apple.AppKit 0x937ddbb0 +[NSGraphicsContext setCurrentContext:] + 80

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