TenFourFox v14.1 only works in Safe Mode

Michael Lattimer's Avatar

Michael Lattimer

05 Jul, 2019 01:44 AM

I loaded TenFourFox v14.1 on my iMac G5 OS 10.5.8. Unfortunately, It only works when my computer is in the Safe Mode. In the normal mode, I can’t open any web pages. It says “connecting” and just keeps cranking.

Also, when I go to quit, I need to use Force Quit. I’ve run a couple of disk permission repair utilities with no success. Is there any other utility I should use?

  1. Support Staff 1 Posted by Chris (chtrusch... on 07 Jul, 2019 07:40 AM

    Chris (chtrusch)'s Avatar

    I'd start looking for network configurations, kernel extensions or applications that would load at normal startup, but don't when booting into safe mode. There must be something preventing network access for TFF or even all programs. Do other web browsers work in normal boot?

  2. 2 Posted by Michael Lattime... on 07 Jul, 2019 09:59 PM

    Michael Lattimer's Avatar

    Hi Chris, Thank you for your input. Unfortunately, I’m not very tech savvy and don’t really understand your first sentence. Is there some way or a program that can check the network configurations you mentioned?
    I don’t have any other browsers that work. Until they stopped being supported, I used FireFox and Safari. As you know these don’t work on a G5 iMac anymore. This is why I was so excited that TFF might work.

    On Sunday, July 7, 2019, 12:40 AM, Chris (chtrusch) <[email blocked]> wrote:

     #yiv1468735777 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1468735777 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  3. Support Staff 3 Posted by Chris (chtrusch... on 08 Jul, 2019 03:39 PM

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    I know it's all a bit technical. I'll try to break this up into smaller steps.

    First we need to figure out whether this is a problem TenFourFox has exclusively (i.e. relevant for this forum), or if it's a problem with your Mac OS X installation (i.e. not so relevant for this forum).

    Step 1: With your Mac booted normally, please open Safari and go to google.com. Does the search page load as it should?

  4. 4 Posted by Michael Lattime... on 08 Jul, 2019 11:46 PM

    Michael Lattimer's Avatar

    As I mentioned, neither Safari nor FireFox have worked on my iMac for awhile which is why I changed to TTF.

    On Monday, July 8, 2019, 8:39 AM, Chris (chtrusch) <[email blocked]> wrote:

     #yiv8312582113 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8312582113 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  5. Support Staff 5 Posted by Chris (chtrusch... on 09 Jul, 2019 04:35 AM

    Chris (chtrusch)'s Avatar

    Did you delete Safari from your system?

  6. 6 Posted by Michael Lattime... on 10 Jul, 2019 09:03 PM

    Michael Lattimer's Avatar

    I still have Safari on my system, but it doesn’t work anymore. 
    I copied the failure reports for TTF and Safari and have attached them. I have no idea what they mean. Maybe you do.
    Thank you.

    On Monday, July 8, 2019, 9:35 PM, Chris (chtrusch) <[email blocked]> wrote:

     #yiv1081558773 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1081558773 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  7. Support Staff 7 Posted by Cameron Kaiser on 11 Jul, 2019 02:37 AM

    Cameron Kaiser's Avatar

    When you say it doesn't work, is that it won't start at all, or that the browser window appears but it can't access any sites? If the latter, what messages do you see?

  8. 8 Posted by Michael Lattime... on 11 Jul, 2019 09:27 PM

    Michael Lattimer's Avatar

    It doesn’t load and gave me this message. The application Safari quit unexpectedly. The problem may have been  
    caused by the RegexKit plug-in.
    Did you get these attachments I sent you with the Safari and TTF activity list?

    On Wednesday, July 10, 2019, 7:37 PM, Cameron Kaiser <[email blocked]> wrote:

     #yiv7792232745 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv7792232745 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  9. Support Staff 9 Posted by Chris (chtrusch... on 13 Jul, 2019 09:15 AM

    Chris (chtrusch)'s Avatar

    Does Safari load when the Mac is booted in Safe Mode?

  10. 10 Posted by Michael Lattime... on 14 Jul, 2019 03:36 AM

    Michael Lattimer's Avatar

    No, Safari doesn’t load in Safe Mode. When I try to open it, it immediately closes and gives me the same message.

    On Saturday, July 13, 2019, 2:15 AM, Chris (chtrusch) <[email blocked]> wrote:

     #yiv4482550291 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv4482550291 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  11. Support Staff 11 Posted by Chris (chtrusch... on 14 Jul, 2019 06:12 AM

    Chris (chtrusch)'s Avatar

    Given the various problems you described it looks like there's something seriously wrong with your Mac OS X installation, or even your hardware. Things I'd try next:
    • Apple Hardware Test (on the install CDs/DVDs that came with the Mac origininally); if OK:
    • Create a new OS X user (System Preferences>Accounts>click the + at the bottom left; if the problem persists there -> re-install the OS

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