TFF won't work on banking sites

Holly's Avatar

Holly

03 Jul, 2019 04:18 PM

I'm told that my browser will not work with my banking site and that I should use Chrome or FireFox or Safari 12.? all of which my systems will not support. I find that to be unacceptable, especially since a very old version of Chrome 74.0.3729.157 (which I tried once via a borrowed laptop) works. I write this because I've tried changing the preference in TFF so it'll emulate Chrome and that had no effective method either. I also tried the other choices given for TFF to emulate other browsers. Please help. This is getting very frustrating as it's been a problem since the end of April.
I'm pretty sure it's a security issue. Personally, I believe since the banking sites have added "Apple and Google Pay" apps that can be used via cell phones, it has made it impossible for me to utilize my banking sites via my more secure desktop computer. I cannot get the banks to help. They just say "it's your browser; you must change browsers", which actually means I'd have to buy all new equipment. That is unacceptable as I'm disabled and on a fixed income.

  1. Support Staff 1 Posted by Chris (chtrusch... on 03 Jul, 2019 07:09 PM

    Chris (chtrusch)'s Avatar
  2. Chris (chtrusch) closed this discussion on 03 Jul, 2019 07:09 PM.

  3. LBHB re-opened this discussion on 03 Jul, 2019 08:48 PM

  4. 2 Posted by LBHB on 03 Jul, 2019 08:48 PM

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    Thanks Chris. Since you'd been unable to replicate my issue, I
    figured that closed that previous discussion and I was wondering if
    others have that kind of issue on banking sites primarily?
    Holly

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