Netcraft pages not rendering

urkle's Avatar


01 Mar, 2019 07:26 PM

 pages such as
are blank in TenFourFox 12, even in safe mode. I assume they work with Firefox?
 The Javascript error says, IIRC, '"this" is not defined'. That seems fatal.
Any ideas? Netcraft are not going to look into it for me.

  1. Support Staff 1 Posted by Cameron Kaiser on 02 Mar, 2019 03:46 AM

    Cameron Kaiser's Avatar

    Unfortunately, this looks like issue 533:

    There's no workaround for this, it's a problem with the frontend parser. Multiple sites are affected by this, pretty much anything that uses the affected web library. However, there is also no easy solution for it so far.

  2. 2 Posted by urkle on 02 Mar, 2019 12:58 PM

    urkle's Avatar

    Thanks. Is there anything I can tell Netcraft that will give them more incentive to fix it?
    Such as “it’s broken on browsers X,Y and Z as well”?

  3. Support Staff 3 Posted by Cameron Kaiser on 02 Mar, 2019 10:23 PM

    Cameron Kaiser's Avatar

    I'm told that later versions of the web packer they are apparently using don't have a dependency on the affected library anymore, but that's not to say that there wouldn't be other issues, and since it's not a security or functionality issue I wouldn't be surprised if they decline to act further. No harm in asking, just keep in mind that the particular parser issue here is limited to Firefox versions before 52 (it's not a TenFourFox-specific problem), and they may simply say they don't want to support browsers of that age.

    As I say, this is an issue that bites me too on other sites, but the definitive fix is complex, large and risky, and may not fix other issues this one is masking.

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