fpr ten four fox won't load. get message,"your firefox profilecannot be loaded it may be missing or inaccessible"

robert's Avatar

robert

26 Sep, 2018 11:57 PM

Hello little problemo,

fpr ten four fox won't load. get message,"your firefox profile cannot be loaded, it may be missing or inaccessible"

thanks for any help

  1. Support Staff 1 Posted by Chris (chtrusch... on 29 Sep, 2018 05:43 PM

    Chris (chtrusch)'s Avatar

    Looks like a corrupted profile, a permissions problem or hard disk problem.

    In the Finder, click the Go Menu and select Home, then navigate to Library/Application Support/Firefox/Profiles.

    1) See if there are any files in there and whether you can access them in the Finder
    2) Right-click the Profiles folder and choose Get Info > Sharing and Permissions. See if your Mac OS X user has read and write access.

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