FPR 9 crash

greg sahli's Avatar

greg sahli

08 Sep, 2018 02:12 PM

Watching youtube. video froze, audio continued. Unable to stop youtube or to force quit. Had to restart the Mac.
MDD G4, 10.4.11

  1. Support Staff 1 Posted by Chris (chtrusch... on 08 Sep, 2018 04:54 PM

    Chris (chtrusch)'s Avatar

    Did this happen once, or does it occur anytime you're trying to watch a YT video? What's the processor speed of your Mac, and how much RAM is installed?

  2. 2 Posted by greg sahli on 09 Sep, 2018 02:27 AM

    greg sahli's Avatar

    1 GHz MDD, 1.75 GB ram. Radeon 9600XT gpu.
    It happened on the first session after I installed FPR 9, but after I watched two other music videos successfully.

  3. Support Staff 3 Posted by Chris (chtrusch... on 09 Sep, 2018 03:03 PM

    Chris (chtrusch)'s Avatar

    So this may have been a glitch we can't reproduce.

    Generally, 1 GHz is a bit on the slow side for Youtube, 1.25 GHZ or better is recommended. Especially for videos that have a "shaky" camera 1 GHz won't be enough, otherwise it will always be an edge case. You can try Preferences>TenFourFox>'Enable MSE/media quality options', this will give you more resolutions on Youtube, try watching at 240px or 144px.

    Also see here:

  4. 4 Posted by greg sahli on 10 Sep, 2018 03:20 AM

    greg sahli's Avatar

    OK. Just trying to give feedback.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac