Can get only about half of my gmail correspondence

Dan Holt's Avatar

Dan Holt

22 Aug, 2018 02:14 PM

Is there a way to fix TenFourFox so I can receive all my Gmail Correspondence. (See the attachments) On Omniweb, I can find all my correspondence, but on TenFourFox many are missing.

  1. Support Staff 1 Posted by Cameron Kaiser on 22 Aug, 2018 03:27 PM

    Cameron Kaiser's Avatar

    Omniweb is not using the same interface as TenFourFox. TenFourFox is using the full Gmail interface. Omniweb is using the basic HTML view. The basic HTML view is more compact, so more fits on the screen and has other differences about how mail is displayed.

    If you want to change TenFourFox to use basic HTML as well (which has fewer features, but is faster), follow these instructions: https://support.google.com/mail/answer/15049?hl=en

  2. Support Staff 2 Posted by Cameron Kaiser on 22 Aug, 2018 03:28 PM

    Cameron Kaiser's Avatar

    Also, check some of your other folders (such as the Social and Promotions tabs) for messages that may not be visible in your regular inbox.

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