Help! no longer thinks TenFourFox is up to date

Jerry's Avatar


08 May, 2018 07:17 PM

Recently, the site we use for credit card payments no longer accepts this wonderful browser. We have fully updated to release 7.

Attached is a screenshot. Needless to say, this puts a big crimp in our efficiency as we have to turn to a separate computer for payments.

Can anyone help figure out if this is something I can fix on my end?

  1. 1 Posted by naddy69 on 09 May, 2018 12:18 AM

    naddy69's Avatar

    Change the User Agent string that TenFourFox reports itself as. It's under Preferences, TenFourFox. I changed mine to Firefox 52ESR (Intel), and I no longer get the "out of date" error. Others there may work also.

    You have to close TenFourFox and restart it for this change to take effect.

  2. Support Staff 2 Posted by Cameron Kaiser on 09 May, 2018 04:05 AM

    Cameron Kaiser's Avatar

    You shouldn't need to restart it -- just reloading the tab is sufficient. Otherwise, yes, that's what the User Agent option is for. Always select the closest version in number that works (as you did here).

  3. 3 Posted by naddy69 on 09 May, 2018 04:47 AM

    naddy69's Avatar

    I tried reloading the page, several times. It did not work. Closing and restarting TenFourFox was the only way I could get it to work.

    IAC, this problem is easily fixed.

  4. 4 Posted by Jerry on 09 May, 2018 03:13 PM

    Jerry's Avatar

    That did the trick! Thank you so much for helping us and contributing to this wonderful group.

  5. Support Staff 5 Posted by Cameron Kaiser on 10 May, 2018 06:55 PM

    Cameron Kaiser's Avatar

    Glad to hear it's working!

  6. Cameron Kaiser closed this discussion on 10 May, 2018 06:55 PM.

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