Google Street View

Mark's Avatar

Mark

06 Dec, 2017 03:18 PM

I was hoping that the new update would resolve this. I've had this issue before but it got resolved a few updates ago, but now it's back. When I look at Google Street View all I get is a black screen. All the navigation controls are there, but no image. Any settings I need to change?

  1. Support Staff 1 Posted by Chris (chtrusch... on 06 Dec, 2017 03:48 PM

    Chris (chtrusch)'s Avatar

    Mark, do you have an example URL for testing?

  2. 2 Posted by Ihle Mark on 06 Dec, 2017 07:56 PM

    Ihle Mark's Avatar

    I'm looking at a real estate page. Here's an example:
    http://matrix.lvar-mls.com/Matrix/Public/Portal.aspx?ID=0-44488204-10#1
    Once you open that page, click on the Map icon under the property address. It opens a second window where this problem occurs. I am able to see Street View when I open the Google Maps page, it only happens through my real estate portal, so maybe it's some kind of coding thing with how this particular website works? It's worked OK before. I tried turning off hardware acceleration in the preferences, I'd seen that in a forum as a possible fix, but then I got a white screen instead of black. Thanks for looking into this.
    --------------------------------------------
    On Wed, 12/6/17, Chris (chtrusch) <[email blocked]> wrote:

     Subject: Re: Google Street View [Problems #8504]
     To: [email blocked]
     Date: Wednesday, December 6, 2017, 10:48 AM

     #yiv2420217253 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv2420217253 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

               // Please reply above this
     line

  3. Support Staff 3 Posted by Cameron Kaiser on 18 Dec, 2017 07:09 PM

    Cameron Kaiser's Avatar

    Mark, I don't see such an option on that page.

    With regard to the regular Google Street View from Google Maps, I can view it on this G5. It's not very fast because we don't have hardware acceleration, but it definitely displays and you can (slowly) move around in it.

  4. Support Staff 4 Posted by Chris (chtrusch... on 18 Dec, 2017 07:17 PM

    Chris (chtrusch)'s Avatar

    Ihle Mark, your comment ended up in the spam sieve and your link is no longer valid. Doing a new search for property, however, I was able to reproduce your problem. As you noticed, what you're seeing is not the actual Google Street View but a service provided by http://matrix.lvar-mls.com/ that embeds Google data in a way TenFourFox doesn't like (neither does Safari 5.x with the latest Leopard Webkit). If you click the Google link bottom left in the black window you can view it on proper Google Street View.

  5. 5 Posted by Ihle Mark on 18 Dec, 2017 11:37 PM

    Ihle Mark's Avatar

    Thanks, I will give that a try once I'm at my home computer. I figured it was something like that, thanks for the tip!
    --------------------------------------------
    On Mon, 12/18/17, Chris (chtrusch) <[email blocked]> wrote:

     Subject: Re: Google Street View [Problems #8504]
     To: [email blocked]
     Date: Monday, December 18, 2017, 2:17 PM

     #yiv7117334972 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv7117334972 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

               // Please reply above this
     line

  6. 6 Posted by Ihle Mark on 27 Dec, 2017 03:00 PM

    Ihle Mark's Avatar

    Confirmed your solution works, thanks!
    --------------------------------------------
    On Mon, 12/18/17, Chris (chtrusch) <[email blocked]> wrote:

     Subject: Re: Google Street View [Problems #8504]
     To: [email blocked]
     Date: Monday, December 18, 2017, 2:17 PM

     #yiv1381287777 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv1381287777 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

               // Please reply above this
     line

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