HTTPS doesnt load Lets Encrypt Certs.

Nolan M's Avatar

Nolan M

08 Aug, 2017 11:58 PM

Hello. I'm having problems when trying to open HTTPS pages that are encrypted using Lets Encrypt. For example, my website just shows a blank white screen. However, if you reach it via HTTP ( it loads perfectly normal.

Does anyone know of a way to work around this or know how to fix it? I'm a web developer and having this issue is really hampering my ability to work. Other HTTPS links such as my web control panel (plesk) work perfectly fine. Which is odd because that is also encrypted by Lets Encrypt certificates.

  1. Support Staff 1 Posted by Cameron Kaiser on 09 Aug, 2017 12:13 AM

    Cameron Kaiser's Avatar

    The certificate isn't the problem; other Let's Encrypt sites work just fine -- see as an example. However, when I tried it (on both TenFourFox and my phone running Android Firefox), neither HTTP nor HTTPS connects and they time out. Is your host having issues?

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