Not able to work on Google Drive

M's Avatar

M

03 Apr, 2017 11:46 AM

Hi,
First of all thanks to all of you who keep usefull our glorious PPC, then i would like to ask for your support on a pretty tough issue: my PB G4 running the latest TFF isn't able to open Google Drive.
It just reaches the main page, the loading animation shows up and there it stays forever. :(

Thanks in advance for any support,
Sorry for my English,
M

  1. Support Staff 1 Posted by Cameron Kaiser on 03 Apr, 2017 02:24 PM

    Cameron Kaiser's Avatar

    I just tried it on this 1GHz iMac G4, and while it's not very fast it certainly does load and I am able to access files in the account. Are you using 45.8.0? Any recent add-ons or settings changes you made? If you reset your profile using the instructions at the bottom right (How to reset your profile), does the problem persist?

  2. 2 Posted by M on 03 Apr, 2017 05:25 PM

    M's Avatar

    Wonderful: i just refreshed TFF and it works!
    Thanks a lot and sorry if i bothered!

  3. Support Staff 3 Posted by Cameron Kaiser on 03 Apr, 2017 07:02 PM

    Cameron Kaiser's Avatar

    I'm glad. Resetting fixes certain settings and clears your add-ons, so a bad setting or a bug in an add-on was to blame (or both). If you want to reinstall your add-ons, remember to install them back one by one and test each time; it's possible one of those was the culprit. (Ad blockers and privacy add-ons often are the cause of problems like this because they inadvertently block other Google properties.)

    I'll close this ticket as resolved. You don't need to reply. If you do reply, the ticket will automatically reopen.

  4. Cameron Kaiser closed this discussion on 03 Apr, 2017 07:02 PM.

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