tenfourfox 45.8 "not supported on this system"?

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09 Mar, 2017 06:17 PM

( my email ends with .co not .com )

I just tried to download the new update of TenFourFox 45.8.0 for my Apple G5 running Mac OS 10.4.11.
I got a dialog box that says:
You cannot open the application "TenFourFoxG5-45.8.0" because it is not supported on this system.
I have attached a screen grab of the dialog box below.

Thank you for a great browser!

  1. 1 Posted by Tim on 11 Jun, 2017 08:57 AM

    Tim's Avatar

    i´ve got the same problem with my g4.

  2. 2 Posted by Gary Lowe on 12 Jun, 2017 02:44 PM

    Gary Lowe's Avatar

    Hello Tim,
    I believe what was happening in my particular case was that my
    download attempts were not giving me the complete package.
    The "progress bar" is tiny and was going un-noticed by me and I was
    moving forward before the download was finished.
    When I tried again and waited longer, I got a complete package
    download and it installed properly.
    We are now up to 45.9 and awaiting the all-new version, slated to be
    introduced this fall I believe.

    We have never tried to download and install this wonderful browser on
    a G4 though.

  3. 3 Posted by Vid on 15 Jun, 2017 05:31 PM

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    The problem appears to be that it's the G5 version, which only runs on G5s, not G4s. One of the G4 versions ought to run fine.

  4. 4 Posted by Vid on 15 Jun, 2017 05:32 PM

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    That was to Tim, not Gary. But I'd try the G4 version on a G5 running TIger too if the G5 is unsupported.

  5. Support Staff 5 Posted by Cameron Kaiser on 16 Jun, 2017 04:09 AM

    Cameron Kaiser's Avatar

    Although you can do that, the G4 version lacks several of the G5-specific optimizations and will run less well.

    I'm using 45.9 (and the FPR1 beta) on a G5 and can't reproduce this. As Tim noted, the usual cause is an incomplete download which yields a corrupted file. If you're still getting this error, please verify the hash of the zip file using the instructions here: https://github.com/classilla/tenfourfox/wiki/Hashes

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