No new or old bookmarks

Bill Horsman's Avatar

Bill Horsman

07 Mar, 2017 09:26 PM


First, I'd like to thank you so much for this software. I'm working on an older PowerMac G5, power pc, running system 10.4.11 and recently started having a lot of problems accessing web sites which had previously been working. This was causing me lots of headaches as I'm running small business software from this machine and upgrading would lead to a host of other problems.

So I've just downloaded and started using TenFourFox. 45.8.0 It appears to be an almost perfect solution. Even Gmail is working well again. THANKS!

I am, however, having problems with book marks. It's not letting me save any new ones. And it doesn't import my old ones from Safari. I used the import method suggested on your discussions, and nothing is showing up. Please Advise.

  1. 1 Posted by Bill Horsman on 07 Mar, 2017 09:42 PM

    Bill Horsman's Avatar

    Also, it doesn't appear to be remembering my history. The window that pops up (with Library at the top) is empty. Please help.

  2. Support Staff 2 Posted by Chris (chtrusch... on 08 Mar, 2017 04:38 PM

    Chris (chtrusch)'s Avatar

    Bill, go to Help>Troubleshooting Information>"Refresh TenFourFox…". Follow the steps on screen.

    Make sure you're not using an old Firefox version on the same computer, this may destroy TenFourFox's database for bookmarks and history.

    Then open Safari, export your bookmarks to HTML. In TFF, you can then click Bookmarks>Show all bookmarks, click the Star Button and choose Import bookmarks from HTML. It may take a while until the import is finished (up to several minutes if you have a lot of bookmarks to import).

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac