can't upgrade to tenfourfox 45

Luke Spillane's Avatar

Luke Spillane

07 Mar, 2017 04:38 PM

Hi there, I've been using tenfourfox for the past year and it's been great.. thanks for your hard work to revive the mac! The only issue I have is upgrading to the new 45 version. I get reminders that I've clicked many times but seem to just go round in circles on the website. I eventually the other day re-downloaded the mac G5 version of tenfourfox45 which is what I'm running ( my machine is 2.3ghz dual core, 8GB ram) and re-installed it.
I thought I was on the latest but then the reminders to upgrade to 45 are still appearing. Any advice?

Also does tenfourfox play HTML5 videos? It's always played youtube vids fine until today when its come up with a message saying 'your browser does not recognise any of the video formats available, click to ask about html5.

thanks Luke

  1. Support Staff 1 Posted by Chris (chtrusch... on 07 Mar, 2017 05:13 PM

    Chris (chtrusch)'s Avatar

    Hello Luke, click TenFourFox>About TenFourFox in the Menu bar. Does it say 45.8.0?

    TenFourFox plays web.m HTML5 video, which means it will play about everything on Youtube. It doesn't play H.264 HTML5 video. For some Youtube videos uploaded less than a few hours ago you may need to wait a bit until Youtube has finished encoding them to web.m. If the browser doesn't play any Youtube video, something is clearly wrong with your installation. Please check on the version first, then we'll see what can be done.

  2. 2 Posted by First Nameluke ... on 08 Mar, 2017 11:39 AM

    First Nameluke spill Spill's Avatar

    Hi Chris, right yeah the version of tenfourfox is 45.7.0. After what you said the YouTube videos were recent uploads that I was testing on the Mac so that could explain it. I guess I'm pretty much upto date then?

          From: Chris (chtrusch) <[email blocked]>
     To: [email blocked]
     Sent: Tuesday, 7 March 2017, 17:13
     Subject: Re: can't upgrade to tenfourfox 45 [Problems #8374]

     #yiv2585525102 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2585525102 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  3. Support Staff 3 Posted by Chris (chtrusch... on 08 Mar, 2017 04:27 PM

    Chris (chtrusch)'s Avatar

    Almost :-) You should update to 45.8.

  4. 4 Posted by Jim Bee on 18 Nov, 2017 03:58 AM

    Jim Bee's Avatar

    I've tried to download update 45x. The progress bar activates, counts down but no file downloads. I've clicked the "direct link" option but am not sure what to select from the table that comes up.
    I'm now running 38x.
    I've tried this before. The message box "strongly" urging me to update appears frequently.
    How shall I proceed?

  5. Support Staff 5 Posted by Chris (chtrusch... on 19 Nov, 2017 02:21 PM

    Chris (chtrusch)'s Avatar

    Jim, have a look at your Downloads folder.

  6. 6 Posted by Voice of reason on 20 Nov, 2017 05:43 PM

    Voice of reason's Avatar


    I checked the downloads folder and did Spotlight search, I'm not
    finding the file.


    Can you attach it to an email?


  7. Support Staff 7 Posted by Chris (chtrusch... on 20 Nov, 2017 06:02 PM

    Chris (chtrusch)'s Avatar

    Jim, please try again. Go to
    then scroll down to 'It’s easy to upgrade.', select your processor and download should begin automatically on Click the download arrow (see attached screenshot) to watch the progress. If that doesn't work, please report back and we'll find a solution.

  8. 8 Posted by Voice of reason on 21 Nov, 2017 04:17 AM

    Voice of reason's Avatar


    Still no go. I've tried via both Google and Yahoo. The green progress
    bar that counts down the seconds goes to zero and the Source Forge
    list of versions comes up, but a message comes up in the burgundy
    colored download panel (under the arrow) that "the fpr4/TenFourFox
    file could not be found or is not available".

    What should I try next?



  9. Support Staff 9 Posted by Chris (chtrusch... on 21 Nov, 2017 07:15 AM

    Chris (chtrusch)'s Avatar

    I still cannot reproduce this. Even if I use TenFourFox 38, I can download all processor versions without a problem.

    I do see the message
    'The "/fpr4/TenFourFox7400..downloadpostdownload' file could not be found or is not available. Please select another file.'
    when the download has finished, but this does not affect the download per se.

    I'm not sure, though, what you mean by
    'I've tried via both Google and Yahoo.'
    None of these are necessary or involved in the steps to download the browser.

    Please try the following:

    • Try downloading the file with Safari
    • In TenFourFox, go to Preferences>General and check where downloaded files are saved.
    • In TenFourfox, go to Help>Troubleshooting Information>Refresh TenFourFox. This will remove add-ons and reset custom settings that might interfer with the download.

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