Can't open web site

jerry jennings's Avatar

jerry jennings

26 Oct, 2016 05:18 PM

I've been using, and very successfully, tenfourfox for some time now. I believe I have the most current version of the software. Yesterday I tried to gain entry into chase.com and was denied. That site wanted me to update to a more current version of firefox. If memory serves, I used to get that message when going to that site but the site had an ignore button that allowed me to bypass the need for a more current version of firefox. That button is gone and now the site won't let me pass with my current version of tenfourfox. I'm completely out of my depth with this issue. I guess I'm asking if there is a way to spoof the chase site into thinking that the tenfourfox browser is the current firefox browser?

Sincerely

Jerry, an all thumbs don't speak computer user

  1. Support Staff 1 Posted by Cameron Kaiser on 26 Oct, 2016 06:32 PM

    Cameron Kaiser's Avatar

    This is a known problem and there are several threads on it with suggestions here:

    https://tenfourfox.tenderapp.com/discussions/problems/7748-chase
    https://tenfourfox.tenderapp.com/discussions/problems/8191-access-t...
    https://tenfourfox.tenderapp.com/discussions/problems/7840-unable-t...

    You can also search for "Chase" in the search box at top right.

  2. 2 Posted by Jerry Jennings on 28 Oct, 2016 04:41 PM

    Jerry Jennings's Avatar

    Cameron

    Thanks for the response. I have to admit, I find it pleasing that others have the same problem with chase. Normally the Universe conspires to whack me and me alone.

    I've read the attachments twice. I'm not sure that I will do anything. I did try getting into the chase site via the alternate path and got the same "update browser" message. So that option is gone. From what I gather, a future release of the TenFourFox will have an in-bedded fix???? If true then I can afford to wait until then. If not then I can try to figure out this Add-on thing. I'm just not sure if I can perform this task without screwing up other site access.

    Thanks again

    Jerry

    --------------------------------------------
    On Wed, 10/26/16, Cameron Kaiser <[email blocked]> wrote:

     Subject: Re: Can't open web site [Problems #8260]
     To: [email blocked]
     Date: Wednesday, October 26, 2016, 11:32 AM

     #yiv9223101058 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv9223101058 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

               // Please reply above this
     line

  3. Support Staff 3 Posted by Cameron Kaiser on 29 Oct, 2016 04:26 PM

    Cameron Kaiser's Avatar

    Yes, the plan is to have a built-in user agent switcher, but I don't have an ETA for this feature. Most likely it will appear around 45.6.0 or later.

    The add-ons are your best bet for the time being, or you could set up a foxbox configured as one of those threads describes, which would be separate of your main browser and wouldn't affect it.

  4. 4 Posted by Jerry Jennings on 29 Oct, 2016 05:30 PM

    Jerry Jennings's Avatar

    Cameron

    I really appreciate your effort in this. Just to have a browser that works on my mechanical computer is beyond words. I hate to throw out stuff that ain't broke and my machine ain't broke, yet. One day but not yet.

    So I will wait for the fix whenever it is. I just look at the chase to check my charges. I didn't bank with them. The bank I do use needs your browser too so I'm not willing to do anything that might jeopardize that link.

    Just for funnies, what is a foxbox?

    Sincerely

    Jerry

    --------------------------------------------
    On Sat, 10/29/16, Cameron Kaiser <[email blocked]> wrote:

     Subject: Re: Can't open web site [Problems #8260]
     To: [email blocked]
     Date: Saturday, October 29, 2016, 9:26 AM
     
     
     
       
         
         
     #yiv9944999317 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv9944999317 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
     
       
       
         
           
             
               // Please reply above this
     line

  5. Support Staff 5 Posted by Cameron Kaiser on 30 Oct, 2016 04:58 AM

    Cameron Kaiser's Avatar

    Thanks for the kind word. A foxbox is an installation of TenFourFox designed to run a single website (it can do so in parallel with regular TenFourFox and can run alongside the regular browser, and uses the same engine, but has its own private settings). You can download TenFourFoxBox and see how it works and create your own. I use a foxbox for Chase myself.

    http://www.floodgap.com/software/tenfourfox/box/

  6. 6 Posted by Jerry Jennings on 18 Dec, 2016 06:52 PM

    Jerry Jennings's Avatar

    Cameron

    I just downloaded 45.6 and tried to get into my Chase website. No joy. Did the mods to permit this get into 45.6?

    Jerry
    --------------------------------------------
    On Sat, 10/29/16, Cameron Kaiser <[email blocked]> wrote:

     Subject: Re: Can't open web site [Problems #8260]
     To: [email blocked]
     Date: Saturday, October 29, 2016, 8:59 PM
     
     
     
       
         
         
     #yiv9939955707 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv9939955707 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
     
       
       
         
           
             
               // Please reply above this
     line

  7. 7 Posted by Brian Szemon on 18 Dec, 2016 10:00 PM

    Brian Szemon's Avatar

    I don't have chase as my bank anymore but my roommate dose we were only able to log in to the mobile website @ https://m.chase.com/ you can try this if that helps.

  8. Support Staff 8 Posted by Chris (chtrusch... on 18 Dec, 2016 10:30 PM

    Chris (chtrusch)'s Avatar

    Jerry, if the solutions mentioned by Cameron in
    https://tenfourfox.tenderapp.com/discussions/problems/8260-cant-open-web-site#comment_41087584
    (install useragent switcher or change the useragent manually in about:config) don't work for you, or are not viable, you'll still have to wait a bit until TFF's Useragent Switcher is ready for release.

  9. Support Staff 9 Posted by Cameron Kaiser on 19 Dec, 2016 07:41 AM

    Cameron Kaiser's Avatar

    Correct. I don't have an ETA for this feature right now, even though it's planned.

  10. 10 Posted by Jerry Jennings on 28 Dec, 2016 04:59 PM

    Jerry Jennings's Avatar

    I tried your suggestion but no joy. If memory serves, once I get past the log on page using either my path or your suggested path, I get a blank page with two labeled buttons, one says NO and the other says YES or something to that effect. Selecting either one does nothing. I guess I'm just going to use the phone and wait for the fix the browser.

    But thank you for the suggestion.

    Sincerely

    Jerry

    --------------------------------------------
    On Sun, 12/18/16, Brian Szemon <[email blocked]> wrote:

     Subject: Re: Can't open web site [Problems #8260]
     To: [email blocked]
     Date: Sunday, December 18, 2016, 2:00 PM
     
     
     
       
         
         
     #yiv2003510964 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv2003510964 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
     
       
       
         
           
             
               // Please reply above this
     line

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

24 May, 2019 05:44 AM
23 May, 2019 06:26 PM
23 May, 2019 04:31 PM
22 May, 2019 02:16 PM
21 May, 2019 02:11 AM