Websites crash after having updated to 45.4.0 on my G5

Belle's Avatar


01 Oct, 2016 05:10 PM

I recently updated to 45.4.0 on my G5, When I am on websites they crash very often and then I receive a message saying "this is embarrassing." and do I want to restore, report or reload, only to have it crash again. Should I uninstall and reinstall 45.4.0 or is there a newer update?

  1. Support Staff 1 Posted by Chris (chtrusch... on 01 Oct, 2016 06:50 PM

    Chris (chtrusch)'s Avatar

    Hello, does it crash on all websites, or just some specific ones? Which ones?

  2. 2 Posted by Belle Koblentz on 01 Oct, 2016 07:52 PM

    Belle Koblentz's Avatar

    It occurs most often on websites that have links in their page, when I
    click on those links then after opening they crash.

  3. Support Staff 3 Posted by Chris (chtrusch... on 01 Oct, 2016 08:38 PM

    Chris (chtrusch)'s Avatar

    This sounds like your profile needs a reset. Go to Help>Troubleshooting Information>Refresh TenFourFox and follow instructions. If you're using any Add-ons note them down before you start because you'll have to re-download them afterwards.

  4. 4 Posted by Belle Koblentz on 01 Oct, 2016 08:56 PM

    Belle Koblentz's Avatar

    Thanks, I'll give that a try.

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