New York Times Fonts Again?

Iain Harris's Avatar

Iain Harris

10 Feb, 2016 02:34 PM

Starting yesterday, I have not been able to access the New York Times home page with TenFourFox 38.6.0 and OSx 10.4.11. Within a couple of seconds of beginning to load the page, the spinning color wheel appears and never goes away and the entire computer is locked up, i.e. I am unable even to switch to another application or the Finder. I have to force quit TenFourFox or force a shutdown to get out of it.

A couple of days ago I started getting more frequent "Bad Font Detected" boxes on the nytimes.com homepage but now it doesn't even get that far, so I do not know which fonts might be causing the problem, if indeed that is what is causing this total lockup.

All I can do now is avoid nytimes.com.

Many thanks.

Iain

  1. Support Staff 1 Posted by Chris (chtrusch... on 10 Feb, 2016 03:55 PM

    Chris (chtrusch)'s Avatar

    Confirmed on 10.5. The browser doesn't recover from the spinning beachball, with RAM usage steadily increasing. It went up to 1.5 GB within a few minutes and then crashed. It doesn't seem to be downloadable fonts. Still locks up with ion and/or baseline disabled, but I didn't wait for it to crash here. Doesn't lock up with JS disabled completely, but then website functionality is reduced. Safari 5 works ok.

  2. Support Staff 2 Posted by Chris (chtrusch... on 10 Feb, 2016 04:19 PM

    Chris (chtrusch)'s Avatar

    The offending script is likely to be hosted at http://graphics8.nytimes.com. If I disable JS for this subdomain only the site loads fine.

    That said, some headings on the site are displayed as boxed As, fallback works only if downloadable fonts are disabled.

  3. 3 Posted by Iain Harris on 10 Feb, 2016 05:59 PM

    Iain Harris's Avatar

    I can confirm that the nytimes.com site loads without crashing TenFourFox if javascript is disabled. But I do not know how to disable javascript for a single subdomain so I have not tested that.

  4. 4 Posted by Iain Harris on 10 Feb, 2016 06:39 PM

    Iain Harris's Avatar

    I just tried turning off javascript for the http://graphics8.nytimes.com/ domain only, using YesScript, and that did solve the problem.

    Thanks for that!

  5. Support Staff 5 Posted by Cameron Kaiser on 12 Feb, 2016 12:45 AM

    Cameron Kaiser's Avatar

    I've finally analyzed this issue, and it does appear to simply be another font that needs to be blacklisted (more accurately it's the same font, but the NYT moved them to a different URL, and we have to use a URL-based block for this because it does not have a proper PostScript name). The reason blocking the script works is because it creates a DOM node that loads the offending font. With the blacklist fixed, I am no longer able to reproduce this issue.

    The updated blacklist is scheduled for 38.6.1, which is an imminent update to fix an urgent Firefox security issue.

  6. Support Staff 6 Posted by Chris (chtrusch... on 12 Feb, 2016 07:50 AM

    Chris (chtrusch)'s Avatar

    I'm not sure. When I tested it, the problem persisted even with downloadable fonts disabled. Today I'm unable to reproduce it with 38.6.0 in the first place (fresh profile, downloadable fonts enabled, no blockings). I guess nytimes.com must have changed something. Either way it's fixed.

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