ICloud Website Fonts Not Loading Properly

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Keith

29 Dec, 2015 06:21 PM

Hi, After updating to version 38.5.0, I'm having problems with the fonts on the ICloud start up page. All words now show as A's in blocks. I searched and found this is usually a font issue on my computer but after troubleshooting all fonts are shown to be OK. Plus, the site loaded properly up until this latest version and no other sites I visit have the same issue. I'm able to use ICloud mail on an old version of Safari, but for security reasons, I'd rather use TenFourFox. I've attached a pdf of what the page looks like when loaded. Any help or suggestions on this would be much appreciated. Thanks in advance. Keith

  1. Support Staff 1 Posted by Cameron Kaiser on 29 Dec, 2015 06:41 PM

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    Definitely an issue with a bogus font we should have TenFourFox reject for a fallback. Is this 10.4 or 10.5?

  2. Support Staff 2 Posted by Cameron Kaiser on 29 Dec, 2015 06:42 PM

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    (In the meantime, you can try changing gfx.downloadable_fonts.enabled to false in about:config to get the site to display -- but change it back when you're done.)

  3. 3 Posted by Keith Brighton on 29 Dec, 2015 07:30 PM

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    Thanks for the prompt reply. It's a PowerMac G5 running 10.5.8

  4. 4 Posted by Keith Brighton on 29 Dec, 2015 07:32 PM

    Keith Brighton's Avatar

    Cameron,

    Forgive the ignorance but where do I do that, in Terminal or somewhere else? Thanks for the assistance

    Keith

  5. 5 Posted by Keith Brighton on 29 Dec, 2015 09:43 PM

    Keith Brighton's Avatar

    Got it, thanks. I searched on this and found out how to do it. It does resolve the problem albeit a bit of a pain

    Thanks again for the suggestion

  6. Support Staff 6 Posted by Cameron Kaiser on 30 Dec, 2015 01:31 AM

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    You're welcome. This issue is now being tracked as issue 313: https://github.com/classilla/tenfourfox/issues/313

  7. 7 Posted by Stangenschneide... on 13 Jan, 2016 11:09 PM

    Stangenschneidermann's Avatar

    I´m in the same problem, with a G5 Quad running macosx 10.5.8. I don´t know how to solve it. The links you publish goes to 2 woff type files (I wonder it is San Francisco) but I don´t know what to do with them and I use iCloud very much

    ¿How can I solve this issue?

    Thanks

  8. Support Staff 8 Posted by Cameron Kaiser on 14 Jan, 2016 02:48 AM

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    The temporary workaround is in comment 2. It doesn't fix the font issue, but at least you can use the site. The links are ones that need to be blacklisted internally, just like the issue summary says, and that's what will happen for 38.6.0.

  9. Support Staff 9 Posted by Cameron Kaiser on 23 Jan, 2016 05:47 AM

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    The blacklist entries have been added to the release candidate of 38.6.0. I don't use iCloud, so I can't do much more testing than this, but the main page now appears again. If you want to try it, you can get it from

    https://sourceforge.net/projects/tenfourfox/files/38.6.0/

    If additional fonts need to be blocked, I'll need URLs and add them in 38.7.

  10. 10 Posted by Keith Brighton on 25 Jan, 2016 02:16 PM

    Keith Brighton's Avatar
    Working great, thanks!

    On Jan 23, 2016, at 12:47 AM, Cameron Kaiser <[email blocked]> wrote:

    // Please reply above this line
    ==================================================

    From: Cameron Kaiser (Support staff)

    The blacklist entries have been added to the release candidate of 38.6.0. I don't use iCloud, so I can't do much more testing than this, but the main page now appears again. If you want to try it, you can get it from

    https://sourceforge.net/projects/tenfourfox/files/38.6.0/

    If additional fonts need to be blocked, I'll need URLs and add them in 38.7.

    On Wed, Jan 13 at 06:48 PM PST, Cameron Kaiser wrote:

    The temporary workaround is in comment 2. It doesn't fix the font issue, but at least you can use the site. The links are ones that need to be blacklisted internally, just like the issue summary says, and that's what will happen for 38.6.0.

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    .msg-quote pre {width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239) none repeat scroll 0% 0%; border: 1px solid rgb(214, 214, 214);} .msg-quote blockquote {margin-left: 0px; padding-left: 1em; border-left: 5px solid rgb(204, 204, 204);}
  11. 11 Posted by Jalmari Laihine... on 27 Jan, 2016 01:22 PM

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    This comment was split into a new discussion: Additional fonts not loading properly [makuja.fi]

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