For about one year everything in my TenFourFox has a blue layer

Wolfgang Köchers's Avatar

Wolfgang Köchers

17 Dec, 2015 12:34 PM

....and I cannot not make it display like standard colors. I've searched the web, tried resets most recent version. Until now no solution.
Color picker only displays colors grey and blue - see picture.

Does anyone experience the same or have an idea whatelse I could try?

PowerbookG4 PPC7450e
OSX 10.5.8
TenTFourFox 38.5.0

  1. Support Staff 1 Posted by Chris (chtrusch... on 17 Dec, 2015 01:37 PM

    Chris (chtrusch)'s Avatar

    Hello Wolfgang, try View>Toolbars>Customize… Then click on the Themes button at the bottom of the window and choose „Default“.

  2. 2 Posted by Wolfgang Köcher... on 17 Dec, 2015 02:03 PM

    Wolfgang Köchers's Avatar

    Hello Chris,

    Thanks for the fast reaction. Unfortunately it doesn't make a change. See picture2.
    As mentioned before, I have tried a reset of tenfourfox, a complete clean installation (unless there are hidden files I am not aware of), until now nothing has helped...

  3. 3 Posted by Wolfgang Köcher... on 17 Dec, 2015 02:06 PM

    Wolfgang Köchers's Avatar

    Additionally I do not get a working color picker, see picture 3

  4. Support Staff 4 Posted by Chris (chtrusch... on 17 Dec, 2015 02:28 PM

    Chris (chtrusch)'s Avatar

    This is weird. Okay, let's test this:

    Quit TenFourFox and go to Macintosh HD>users>[your name]>Library>Application Support in the Finder. Move the Firefox folder to the desktop. Don't delete it, it contains your bookmarks and other settings, but your profile may be damaged. Then start TFF. If TFF looks okay now, there's something wrong with your profile (which we may or may not find). If it's still blue, the problem is in your Mac OS X installation.

  5. 5 Posted by Wolfgang Köcher... on 17 Dec, 2015 02:33 PM

    Wolfgang Köchers's Avatar

    OK. Just did that. See the result in picture 4. Still not solved :-(

  6. Support Staff 6 Posted by Chris (chtrusch... on 17 Dec, 2015 04:09 PM

    Chris (chtrusch)'s Avatar

    Maybe try a different Mac OS X user and/or disable customizations you did to MS OS X? I'm out of ideas otherwise, sorry.

  7. Support Staff 7 Posted by Cameron Kaiser on 17 Dec, 2015 04:51 PM

    Cameron Kaiser's Avatar

    I agree with Chris. This looks like a system problem. TenFourFox uses a custom OpenGL surface for its window and it's possible a haxie or other system extension may be causing colour data to be getting transposed.

  8. 8 Posted by Wolfgang Köcher... on 17 Dec, 2015 11:39 PM

    Wolfgang Köchers's Avatar

    OK, I have tried a different user and indeed, it does not occur with that. I therefore have to find out, if there is anything in the current user profile that could cause the issue - do you know of any specific conflicts that "haxies" might have with TFF? Just to narrow it down a little bit? Thanks very much in advance!

  9. Support Staff 9 Posted by Chris (chtrusch... on 18 Dec, 2015 06:53 PM

    Chris (chtrusch)'s Avatar

    I can't think of anything that would cause this specific problem. The strategy to find out would be the same as with Add-ons: Disable all of them, make sure the problem is gone and then re-enable them one by one.

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