tag:tenfourfox.tenderapp.com,2012-01-07:/discussions/problems/7748-chaseTenFourFox: Discussion 2015-12-13T18:44:31Ztag:tenfourfox.tenderapp.com,2012-01-07:Comment/386850422015-12-12T20:25:12Z2015-12-12T20:25:12ZChase<div><p>(Fortunately, I'm a Chase customer also.)</p>
<p>The problem with Chase is that it doesn't understand
TenFourFox's user agent. This seems to have happened after the
latest site update and is a bug on their end. You can get around
this with one of the user agent switcher add-ons (probably the
easiest option), or you can do this manually by going into
<code>about:config</code> and setting
<code>general.override.useragent</code> to <code>Mozilla/5.0
(Macintosh; PPC Mac OS X 10.4; rv:38.0) Gecko/20100101
Firefox/38.0</code> (but this will change the setting for all sites
and prevent those that are TenFourFox aware from detecting us,
however, which may have its own problems).</p>
<p>You will have an alternative soon, though. Once TenFourFoxBox is
fixed to properly emit <code>navigator.*</code> properties, you can
also use that with the "Prevent sites from detecting they're not in
a normal browser" checked, and it will consign it to its own
private hell.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/386850422015-12-12T20:27:55Z2015-12-12T20:27:55ZChase<div><p>Oh, actually, I forgot to mention: only the main page has this
problem. If you go in through another entry point, you should be
able to log in. For example, the login form on <a href="https://www.chase.com/resources/customer-service">https://www.chase.com/resources/customer-service</a>
should work.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/386850422015-12-13T18:44:30Z2015-12-13T18:44:31ZChase<div><p>Thanks - all three of the workarounds work. Rick Laudati</p>
<p>Cameron Kaiser <a href="mailto:tender2+d43a40424e@tenderapp.com">tender2+d43a40424e@tenderapp.com</a>
December 12, 2015<br>
12:27:55 PM:</p></div>HVH