YouTube problems on my G5

Jack's Avatar


12 Nov, 2015 02:05 AM

Hello--I just updated to version 38.4.0, and have been updating regularly. Starting with the update that came out right before this one, YouTube videos have been completely jumbled and unwatchable, whereas I was enjoying flawless viewing for a long time on TenFourFox prior to the last update. Audio and video start skipping and going out of sync within seconds of the start of a video, and it doesn't matter what kind of video or what setting I use (in terms of quality). HTML5 viewer is enabled and has been for a long time, never used to have problems. My soundcard has no issues anywhere but YouTube on TenFour. My setup info: G5 from late 2005, dual 2.3 processor, running Leopard 10.5.8. Please assist!

  1. Support Staff 1 Posted by Chris (chtrusch... on 28 Nov, 2015 08:22 PM

    Chris (chtrusch)'s Avatar

    Hello Jack, I'm sorry for the late reply, your message ended up in the spam folder. If your problem still persists: Is Youtube performance back to normal if you revert to an earlier version of the browser, like 38.2.0 or whatever you used that worked?

  2. Support Staff 2 Posted by Cameron Kaiser on 28 Nov, 2015 11:41 PM

    Cameron Kaiser's Avatar

    There weren't any changes related to this in 38.3 or 38.4, unless this was from 31.

  3. 3 Posted by Brian Szemon on 10 Dec, 2015 07:04 AM

    Brian Szemon's Avatar

    I can don't bother I use the quicktime enabler for smooth playback of youtube videos

  4. 4 Posted by Jack Shriner on 11 Jan, 2016 06:52 PM

    Jack Shriner's Avatar

    Hi All--I realize it's like a month and a half since Chris first
    responded to my problem.  I just wanted to say I appreciate the reply,
    and the main reason I dropped this issue is my wife gave birth to our
    first child (a son) three days after Chris's email... it's been a wild
    ride ever since!

    But to get to the point--I tried reverting back to an earlier version of
    the TenFour browser and the problem persisted.  Not only that, I even
    had the same problem within QuickTime when I used the enabler.  I now
    suspect that this is actually an issue w/ wifi connection, as I think
    that the problem started when our service provider changed.  My G5 is
    now pathetically trying to utilize a wifi router that our landlord is
    sharing with us downstairs and on the other side of the house.  I'm not
    the most tech savvy guy, so I'm wondering is there some way of getting a
    reading/diagnostic on wifi signal quality?  Maybe the signal's just not
    consistent/strong/fast enough for TenFour to give me a smooth YouTube
    viewing experience?


  5. Support Staff 5 Posted by Chris (chtrusch... on 13 Jan, 2016 02:37 PM

    Chris (chtrusch)'s Avatar

    Well, congratulations & all the best to you and your family :-)

    You may be right about the Wifi/provider. You can test Wifi quality and signal strength with utilities like AirGrab WiFi Radar. There's also a network diagnostics tool in System Preferences>Network>AirPort>Assist me…> (which is probably of limited use) and Network Utility in Applications>Utilities.

    If the channel is congested maybe your landlord is kind enough to switch to a different channel. If signal strength is too weak there isn't much you can do. Maybe installa Wifi repeater. The best solution would be an ethernet cable to your own router or to enable Wifi in your router, if that's built-in.

  6. 6 Posted by Jack Shriner on 15 Jan, 2016 02:28 AM

    Jack Shriner's Avatar

    I appreciate the feedback, Chris.  I'm going to marinade on these ideas
    and chat with the landlord about options.  Will hit you back up if I
    have further questions. -- Jack

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