Insecure Net Connection

landolphe's Avatar

landolphe

11 Oct, 2015 09:23 PM

Whenever I am using WiFi at Starbucks, after a while I get a message in TFF 38.3 that I have an Insecure Connection. From this message there is no option to ignore or override or escape, only "get me out of here". How can I escape this screen? The only way out seems to be to Quit TFF and continue with Safari.

  1. Support Staff 1 Posted by Chris (chtrusch... on 12 Oct, 2015 01:05 PM

    Chris (chtrusch)'s Avatar

    Do you get this with other Wifi access points as well? Are date and time of your computer set correctly?

    Generally, if you get this message, you really do have an insecure connection. There may be a disclosure triangle with the opportunity to add an exception (which I do not recommend when using public Wifi). If there isn't, this can mean that e.g. the SSL certificate is faked or that someone tries to interfere with your internet access. In this case, the connection cannot be trusted and there will be no way to surf https websites.

  2. Support Staff 2 Posted by Cameron Kaiser on 12 Oct, 2015 07:31 PM

    Cameron Kaiser's Avatar

    Also, check your clock is correct. Being off more than a few minutes in any direction can cause certificates to fail to validate.

  3. 3 Posted by landolphe on 12 Oct, 2015 08:46 PM

    landolphe's Avatar

    This happens only at Starbucks. My clock is correct and matches time on
    my ATT cell phone. Happens with Goggle, GMail, Wikipedia, Amazon, etc.
    Once I switch to Safari (which always works perfectly), then switch back to
    TFF, TFF functions normally. is there no way for me escape this screen?
    Doubt seriously that any of these sites are using fake certificates.

    *M Landolphe D'Aquin-B MD ThD*

  4. Support Staff 4 Posted by Cameron Kaiser on 12 Oct, 2015 08:57 PM

    Cameron Kaiser's Avatar

    I'm not sure we're talking about the same screen. Can you post a screenshot?

  5. 5 Posted by landolphe on 12 Oct, 2015 09:12 PM

    landolphe's Avatar

    I'll get on next visit to SB. Screen offers only "Get me out of here" which
    takes me back to first screen of TFF, and a More Info about certificates.
    Again, once I connect with safari and return to TFF, access to internet is
    normal.

    *M Landolphe D'Aquin-B MD ThD*

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