Brian S.'s Avatar

Brian S.

09 Sep, 2015 12:40 AM

I have the latest TenFourFox (7450) it works great most of the time except on facebook and other sites that relay heavily on javascript it happens about %25 of the time just slowness, Unresponsive, Or just crashing the browser this also happens in safe mode so it's not Ublock the only plugin ever loaded. I'm no internet genus like yourself but I thought I should report this behavior. I have OSX 10.4.11 1.42GHz 7450 PPC and 1GB DDR ram.

  1. Support Staff 1 Posted by Chris (chtrusch... on 09 Sep, 2015 04:25 PM

    Chris (chtrusch)'s Avatar

    Hello Brian, occasional slowness (or slowness in certain stages of loading the Facebook timeline) is normal. Just let it load completely before you start to scroll down. Facebook and other heavy websites are programmed to run on computers 10 years younger that ours, so we need to be patient sometimes (or buy an Intel Mac).

    As for the crashes: this is not normal. I'm a regular Facebook user, and the release versions of TFF 38 have never crashed even once on my three G3/G4 Macs running 10.4 and 10.5. Can you attach a crash log here?

  2. 2 Posted by Brian S. on 09 Sep, 2015 08:24 PM

    Brian S.'s Avatar

    Where would I find this crash log on my mac? Crashing happens rarely I first get the spinning beachball of death then the program terminates, Most of the times it's just slow like I said.

  3. Support Staff 3 Posted by Chris (chtrusch... on 12 Sep, 2015 12:47 PM

    Chris (chtrusch)'s Avatar

    Open Console (Applications>Utilities) and navigate to Log Files> ~/Library/Logs> Crash Reporter> firefox_2015XXX.crash.

    Then copy & paste the contents of the right window to a text file and attach this to your post here (or just copy the contents into a post directly, even though this makes for very long and unsightly posts).

    Make sure it's "Version: 38.2.1", not earlier.

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