tag:tenfourfox.tenderapp.com,2012-01-07:/discussions/problems/6718-tenfourfox-version-3821TenFourFox: Discussion 2015-08-31T04:03:58Ztag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-30T21:26:17Z2015-08-30T21:26:17ZTenFourFox Version 38.2.1<div><p>Hello,<br>
Thank you for all your work!!! After my learning curve experiences,
I have been very pleased with TenFourFox and Tenfourbird.<br>
However, as I try to upgrade from 38.2 to 38.2.1, I have a problem.
I added the upgrade the same way I do others, although I did note
that the icon is different. I saw no special instructions, so I
proceeded to try to launch it. My G5 Mac OS 10.4.11, shows a
dialogue box that says, "You cannot open the application
'TenFourFoxG5-38.2.1' because it is not supported on this system."
I've looked everywhere for any information that could help with
this, without success.<br>
What do I do? Is creating a new profile appropriate? Or . . . ?<br>
Thank you!</p></div>itascasmalltag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T00:00:35Z2015-08-31T00:00:36ZTenFourFox Version 38.2.1<div><p>same here today.<br>
This happens to me every update.</p></div>kjtag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T00:26:32Z2015-08-31T00:26:32ZTenFourFox Version 38.2.1<div><p>Thank you for the input!<br>
This is the first time its happened to me. How do you get past
it?</p></div>itascasmalltag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T00:44:38Z2015-08-31T00:44:38ZTenFourFox Version 38.2.1<div><p>thru trial and error ...</p>
<ol>
<li>When you see the message " your download has started, wait
until<br>
that message changes to Completed !<br></li>
<li>Don't click on anything yet.<br></li>
<li>Look at the TenForFox icon in your dock. It will have a
tiny<br>
"download progess bar".</li>
<li>Wait for it to finish. Even with Comcast broadband 60MB
download<br>
speeds it takes a few minutes.<br></li>
<li>MOST IMPORTANT: now Quit TenForFox either from the menu
dropdown<br>
bar or right-click on it's dock-icon.<br></li>
<li>Now Click on the Save File to: desktop.<br></li>
<li>You will see it unarchive itself.<br></li>
<li>Drag it into your Finder/Applications folder.<br></li>
<li>Make sure you delete the previous icon there. If it asks
you<br>
replace the older version with the newer version, say Yes.<br></li>
<li>That should do. Good luck</li>
</ol>
<p>Kerry</p></div>Kerry Johnsontag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T02:17:34Z2015-08-31T02:17:34ZTenFourFox Version 38.2.1<div><p>Kerry,</p>
<p>Ahh, got it!</p>
<p>It wasn't working exactly as you described, but, I was able to
reason it<br>
out to compensate for the differences. It was thinking it was<br>
downloaded when it wasn't. It wasn't showing the progress icons,
just<br>
going right to the green completion arrow and showing the icons on
the<br>
desktop. I kept putting the new ones in the Trash and emptying it,
then<br>
starting all over. After about 3 or 4 tries, it suddenly showed
the<br>
progress icons as you said, and it did take a little time the way
it<br>
usually does. (I never noticed the progress icon on the dock
icon<br>
before!) Then I quit with the dock icon and put the old ones in
the<br>
Trash (I still had the 31.8.0 fox and zip icons, too—just in
case).<br>
Everything worked fine after that, and I'm back to the green up to
date<br>
banner.</p>
<p>Thank you very much! I will keep your instructions in a text
document<br>
for the next time it happens!</p>
<p>Itasca</p></div>itascasmalltag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T02:30:29Z2015-08-31T02:30:29ZTenFourFox Version 38.2.1<div><p>Sorry you had issues with downloading the browser. SourceForge
is not always great about downloads, but given that TenFourFox
users download about 20GB of data a month, we don't have a lot of
other choices in free hosting.</p>
<p>Since the issue is now resolved, I will close the ticket. No
reply is needed; if you do reply, the ticket will automatically
reopen.</p></div>Cameron Kaisertag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T02:33:48Z2015-08-31T02:33:48ZTenFourFox Version 38.2.1<div><p>Thank you, Kerry!</p>
<p>I'm going to try this now. It sounds like you've given me what I
need!</p>
<p>Itasca</p></div>itascasmalltag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T02:52:21Z2015-08-31T02:52:21ZTenFourFox Version 38.2.1<div><p>Hello TenForFox,</p>
<p>It seems like the resolve instructions here could be re-written
and made a Stickie.<br>
What do you think ?</p></div>Kerry Johnsontag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T02:53:26Z2015-08-31T02:53:27ZTenFourFox Version 38.2.1<div><p>Cool !</p></div>Kerry Johnsontag:tenfourfox.tenderapp.com,2012-01-07:Comment/377972762015-08-31T04:03:58Z2015-08-31T04:03:58ZTenFourFox Version 38.2.1<div><p>Very ! :-)</p></div>itascasmall