TenFourFox Version 38.2.1

itascasmall's Avatar

itascasmall

30 Aug, 2015 09:26 PM

Hello,
Thank you for all your work!!! After my learning curve experiences, I have been very pleased with TenFourFox and Tenfourbird.
However, as I try to upgrade from 38.2 to 38.2.1, I have a problem. I added the upgrade the same way I do others, although I did note that the icon is different. I saw no special instructions, so I proceeded to try to launch it. My G5 Mac OS 10.4.11, shows a dialogue box that says, "You cannot open the application 'TenFourFoxG5-38.2.1' because it is not supported on this system." I've looked everywhere for any information that could help with this, without success.
What do I do? Is creating a new profile appropriate? Or . . . ?
Thank you!

  1. 1 Posted by kj on 31 Aug, 2015 12:00 AM

    kj's Avatar

    same here today.
    This happens to me every update.

  2. 2 Posted by itascasmall on 31 Aug, 2015 12:26 AM

    itascasmall's Avatar

    Thank you for the input!
    This is the first time its happened to me. How do you get past it?

  3. 3 Posted by Kerry Johnson on 31 Aug, 2015 12:44 AM

    Kerry Johnson's Avatar

    thru trial and error ...

    1. When you see the message " your download has started, wait until
    that message changes to Completed !
    2. Don't click on anything yet.
    3. Look at the TenForFox icon in your dock. It will have a tiny
    "download progess bar".
    4. Wait for it to finish. Even with Comcast broadband 60MB download
    speeds it takes a few minutes.
    5. MOST IMPORTANT: now Quit TenForFox either from the menu dropdown
    bar or right-click on it's dock-icon.
    6. Now Click on the Save File to: desktop.
    7. You will see it unarchive itself.
    8. Drag it into your Finder/Applications folder.
    9. Make sure you delete the previous icon there. If it asks you
    replace the older version with the newer version, say Yes.
    10. That should do. Good luck

    Kerry

  4. 4 Posted by itascasmall on 31 Aug, 2015 02:17 AM

    itascasmall's Avatar

    Kerry,

    Ahh, got it!

    It wasn't working exactly as you described, but, I was able to reason it
    out to compensate for the differences. It was thinking it was
    downloaded when it wasn't. It wasn't showing the progress icons, just
    going right to the green completion arrow and showing the icons on the
    desktop. I kept putting the new ones in the Trash and emptying it, then
    starting all over. After about 3 or 4 tries, it suddenly showed the
    progress icons as you said, and it did take a little time the way it
    usually does. (I never noticed the progress icon on the dock icon
    before!) Then I quit with the dock icon and put the old ones in the
    Trash (I still had the 31.8.0 fox and zip icons, too—just in case).
    Everything worked fine after that, and I'm back to the green up to date
    banner.

    Thank you very much! I will keep your instructions in a text document
    for the next time it happens!

    Itasca

  5. Support Staff 5 Posted by Cameron Kaiser on 31 Aug, 2015 02:30 AM

    Cameron Kaiser's Avatar

    Sorry you had issues with downloading the browser. SourceForge is not always great about downloads, but given that TenFourFox users download about 20GB of data a month, we don't have a lot of other choices in free hosting.

    Since the issue is now resolved, I will close the ticket. No reply is needed; if you do reply, the ticket will automatically reopen.

  6. Cameron Kaiser closed this discussion on 31 Aug, 2015 02:30 AM.

  7. itascasmall re-opened this discussion on 31 Aug, 2015 02:33 AM

  8. 6 Posted by itascasmall on 31 Aug, 2015 02:33 AM

    itascasmall's Avatar

    Thank you, Kerry!

    I'm going to try this now. It sounds like you've given me what I need!

    Itasca

  9. Cameron Kaiser closed this discussion on 31 Aug, 2015 02:35 AM.

  10. Kerry Johnson re-opened this discussion on 31 Aug, 2015 02:52 AM

  11. 7 Posted by Kerry Johnson on 31 Aug, 2015 02:52 AM

    Kerry Johnson's Avatar

    Hello TenForFox,

    It seems like the resolve instructions here could be re-written and made a Stickie.
    What do you think ?

  12. 8 Posted by Kerry Johnson on 31 Aug, 2015 02:53 AM

    Kerry Johnson's Avatar

    Cool !

  13. 9 Posted by itascasmall on 31 Aug, 2015 04:03 AM

    itascasmall's Avatar

    Very ! :-)

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