I should make it clear: currently, I have no bug to fix. This
never manifested on the test systems or any of the beta user sites,
which have long since migrated. If I can't reproduce an issue
locally, I can't do anything about it, and right now I can't say
that there's not something about your and Brad's systems different
from other users'.
I have to agree with Dan & Brad's observations. I too loose all my bookmarks every time I restart TenFourFox 38.2! But I can't get it to restore them. I have to open Firefox (v 3.6.2) and restore them in Firefox. In Firefox they stay fine. Restart TenFourFox 38.2 & they're gone!
I'm running OS 10.5.8 on a Power Mac G5, Quad 2.5 GHz (Late 2005, PowerMac11,2)
The problem didn't exist until I upgraded to TenFourFox G5 v38.2. I just went back to 38 & everything's back to normal.
Phil, you're going to need to pick one or the other. The profile
format is too different between Firefox 3.6 and TenFourFox 38 and
that's probably why your bookmarks disappear. Running back and
forth between them will corrupt your profile sooner or later, which
is why we don't support doing so. If the other users here are doing
the same thing, you've got to choose the version you will use.
If you need a browser like Firefox 3.6 for certain features
(which I don't recommend, but your funeral, of course), you
probably should use Camino, which has a completely separate profile
and is otherwise Firefox 3.6 under the hood. You can even have it
running at the same time.
Thanks for your response. I'm running a machine that is way past it's supported life. Only Ten Four FoxG5 has continued to support it. Thank you....
Camino is also obsolete and no longer being developed, but I'll give it a try.
The only point of my entering in this conversation was to concur with the others that the disappearing bookmarks started for me immediately after upgrading to TenFireFoxG5 v38.2 from v31.8.0 (which I will keep using).
It happened to me too. Very disturbing. Tenfourfox 38 doesn't import bookmarks from Firefox and it's impossible to restore them ("Unable to process the backup file") Bookmarks were also lost with Firefox when restarting it after closing Tenfour. Bookmarks.html was still there as well as the back-up files. Firefox could restore the bookmarks.
It seems Tenfourfox cannot read the file(s) where Firefox stores bookmarks and history. In turn Firefox cannot read its own files once Tenfourfox has updated them. It sounds silly. Why use the same files if there is an incompatibility? Its a bug all right. And I like reverting to Firefox when I have to browse actuality on Google, because Google is much more convivial under Firefox — many more options. Could you fix that? Thanks.
No, it's not a bug. It's a change in the file format. Mozilla
has never supported going back on the format, and neither do we.
The fact that it worked for awhile doesn't mean it was ever
You need to pick one or the other; if Firefox 3.6 meets your
needs, then you need to use it, and only that. As I said, Camino
may also be an option if you need the Firefox 3.6 engine for
specific sites. Either way, however, I'm not going to do this for
I've lost my reply to you of 8/16/15, but no loss. I'm glad that Jean just confirms the bookmark problem and you acknowledge why.
It was my impression that the mission of 10/4/fx was to provide & maintain a browser that supported the early Macs that have been left behind by others, including Firefox above v3.6.2. I understand your need to keep progressing with the 10/4/fx, but v3.8.2 has advanced beyond your original mission statement. It is not compatible with the bookmarks of its predecessor and you cannot migrate your previous bookmarks into it.
The problem is related to your changing the bookmark format in 10/4/fx v3.8.2. I don't know the reasons why, but the reality is not to follow Firefox beyond it's v3.6.2 compatibility with the early Macs without providing an import bookmark bridge from the earlier formatted versions. V3.8.2 may be great, but not without ability to migrate years of collected bookmarks. So, in the meantime, I'm sticking with TenFour Fox v31.8.0 & Firefox 3.6.2 and live with any consequences that may arise. (no Funerals!)
As far as Camino goes, it was a good Browser, but lost development support several years ago. Not a good step forward.
The browsers are 35(!) iterations apart by now and are effectively two completely different programs.
The workarounds I can recommend in addition to what's in the FAQ:
1) Export and then import bookmarks to/from html at each switch because this is what all versions can do. Will be slow, though, if you have many bookmarks, and you're still risking other problems with the profile.
2) Use the Profile Manager and maintain separate user profiles for FF and TFF. Technically, you'll need a profile for each major version you want to use. Advantage: You'll be able to keep different sets of add-ons, too, because many add-ons that work in FF 3.6 naturally don't work anymore in TFF 38 and vice-versa. Profile Manager (GUI version) is a bit tricky and will involve editing the profiles.ini file by hand on 10.4 initially (not 10.5), but I'm willing to help. You can also use the Terminal as described in the FAQ, however I will be unable to help you with that.
I just want to add to something Jean said about failing to
restore bookmarks. I had a moment of the stupids with Firefox Sync
and deleted all my bookmarks, and when I tried to restore them from
the backups, I got "Unable to process the backup file", too. This
was in a TenFourFox only profile, no mixing with Firefox 3.6. I
then created a fresh profile and encountered the same error.
I didn't lose anything because I periodically export an html
backup to my hard drive, but there was a brief moment where I saw
"Unable to process the backup file" and thought, "I had these
backed up, right?" :))
I have the same problem with the "Unable to process the backup file" is there any way to A.) locate the backup file and/or B.) export it to HTML? I had no idea switching would be be volatile and I wish TFx had duplicated the bookmarks separately or automatically created separate profile with the bookmarks duplicated.
Please, folks, before piling on in this thread, if you are
jumping between Firefox 3.6 and TenFourFox, we had long warned this
would be a problem. If that's what you're doing, you're on your
own. I'm not going to support that.
If you're not, I don't have a bug to fix because none of the
test systems had this problem, nor any of the beta testers. I'm
trying to look into the restoration issue without destroying my own
profile, but because of my hard disk failure I haven't had any time
to do much of anything on TenFourFox.
More reports of this happening don't help me and just add noise.
If you want to help, try to find out under what circumstances it
occurs or whether certain bookmarks cause it. Most of all, however,
please be consistent with the version you're using. Simply saying
"it occurs when I upgrade" doesn't help, because I already can't
make it happen on my own systems that way, and if I can't reproduce
it I'm not going to take shots in the dark.
This might help some others who tripped over this quirk as I did.
I use Firefox on my newer computers so out of habit I accidentally hit the original Firefox icon in the Dock on my older G4 and when it started I realized my mistake and closed it. But when I opened TenFourFox I lost all my bookmarks like the others above. I also could not restore from the recent backups and got the "Unable to process backup file". Browsing in the Firefox folder I noticed that the backup files that were created after the installation of 38 were not the same size as the earlier ones and had a different file extension. It seems the prior backups were .json but the newer ones were .jsonlz4 which are compressed files.
The later files can't be restored but the earlier ones can. When you get the window to choose the file to restore, pick one that is prior to the upgrade to 38 (early August? or before) and is a .json file. I have removed the old FF icon from the Dock to avoid this problem in the future.
Hope this helps.
I can only concur with the general wails and anguish. Things were fine on the '31' version but both '32' and '33' loose their bookmarks every time reopened. I am fortunate that I am able to restore the bookmarks. When I open all bookmarks I go to the 5 star symbol, if I choose 'Restore' it opens up a list of dates to choose from, going down to the bottom of that list arrive at a simple 'Choose.' This allows me to browse and open saved exported bookmarks.
on 17 Nov, 2015 10:11 PM
I have tried all the updates but the Bookmark issue has forced me back to version 31.2. There is a way to avoid the problems, if you have exported your Bookmarks as HTML you can simply go to 'Open File' select your Bookmarks and they will appear in your browser window. If you keep this window open during your travels through the internet and use 'New Private Window' when you want to go to a Bookmarked site then this can be an effective workaround, if not the actual fix that we all would wish.
Actually this is a programmers tool for evaluating general .json files, giving sort of basic debugging info.
Good for us 3.6.28 victims: it decompresses the jsonlz4 files and converts them into programmers lingo, line by line.
Copy the entire file from the drag-and-drop window of jsonlint, then paste into a text file.
--> All the inaccessible/gone-forever bookmark URLs are: there.
Use simple text search for Your URLs, like "http".
Yes, this is not a kings way to simply import all yesteryear bookmarks.
But one can access them now.