Probable bug in 24.3.0

tlancek's Avatar

tlancek

10 Feb, 2014 03:54 AM

Since upgrading to TenForFox 24.3.0, I have experienced substantial error messages

PROBLEM LOADING PAGE

Firefox can't find the server at _______________________

This becomes a closed loop for as long as an hour, including perhaps 75 percent of the links I choose.

Remedies that do not remedy include: restarting; shutting down; changing drives to run DiskWarrior and TechTool Pro to rebuild directory, repair permissions, fix files and folders, file optimization, and disk optimization.

The problem disappears at random and recurs at random. The only thing I have not/cannot verify is the integrity of my Internet service. But I have not experienced such error messages when I switch to SAFARI browser.

  1. 1 Posted by tlancek on 10 Feb, 2014 03:58 AM

    tlancek's Avatar

    I omitted the computer being used is a PowerBook G4 (1.2), 1.67 GHz, 1 GB RAM, Boot ROM Version: 4.9.1f1.

  2. Support Staff 2 Posted by Cameron Kaiser on 10 Feb, 2014 03:58 AM

    Cameron Kaiser's Avatar

    I'm typing this post in 24.3.0, so I can't replicate something that crippling. Given all the things you state you've tried, the only thing else I can suggest is a profile reset (see How to reset your profile at the lower right). If that doesn't work, I don't have any suggestions for you; none of the test systems have any difficulty of this magnitude.

  3. 3 Posted by tlancek on 11 Feb, 2014 05:04 AM

    tlancek's Avatar
    <!--/*SC*/DOCTYPE HTML/*EC*/--> <!-- body{padding:1ex;margin:0;font-family:sans-serif;font-size:small}a[href]{color:-moz-hyperlinktext!important;text-decoration:-moz-anchor-decoration}blockquote{margin:0;border-left:2px solid #144fae;padding-left:1em}blockquote blockquote{border-color:#006312}blockquote blockquote blockquote{border-color:#540000} -->
    ----- Original message -----
    From: Cameron Kaiser <[email blocked]>
    Subject: Re: Probable bug in 24.3.0 [Problems #642]
    Date: Sun, 09 Feb 2014 22:58:38 -0500
     
    // Please reply above this line
    Mr. Kaiser:

    Apparently,  profile reset solved the problem. Of course, before I did the easy fix, I attempted to futz with Firefox support folder the way I used to with OS 9.2. And of course, I had to fight with the unusable result for several hours before I restored TenForFox to my last back-up. . . . THEN, and only then, did I pay attention to your help. And, as I typed, problem appears to be solve.
     
    Many thanks,
    Lance Klein
    ==================================================
    From: Cameron Kaiser (Support staff)
    I'm typing this post in 24.3.0, so I can't replicate something that crippling. Given all the things you state you've tried, the only thing else I can suggest is a profile reset (see How to reset your profile at the lower right). If that doesn't work, I don't have any suggestions for you; none of the test systems have any difficulty of this magnitude.
    On Mon, Feb 10 at 03:58 AM, tlancek wrote:
    I omitted the computer being used is a PowerBook G4 (1.2), 1.67 GHz, 1 GB RAM, Boot ROM Version: 4.9.1f1.
    Having trouble reading this? View this PRIVATE discussion online: Probable bug in 24.3.0.
    To unsubscribe and stop receiving emails from https://tenfourfox.tenderapp.com, visit this page
  4. Support Staff 4 Posted by Cameron Kaiser on 11 Feb, 2014 05:06 AM

    Cameron Kaiser's Avatar

    Good. I will close this ticket. No reply is necessary if the problem stays fixed. Any reply will automatically reopen this ticket.

  5. Cameron Kaiser closed this discussion on 11 Feb, 2014 05:07 AM.

  6. tlancek re-opened this discussion on 11 Feb, 2014 05:07 PM

  7. 5 Posted by tlancek on 11 Feb, 2014 05:07 PM

    tlancek's Avatar

    ----- Original message -----
    From: Cameron Kaiser
    <[1][email blocked]>
    To: [2][email blocked]
    Subject: Re: Probable bug in 24.3.0 [Problems #642]
    Date: Tue, 11 Feb 2014 00:06:56 -0500

       // Please reply above this line

       Cameron:

       I was premature. Problem persists in more pernicious form. Neither
       24.3.0 nor 24.2.0 functions. Error message always the same. I tried
       disabling all ADD-ONS - no difference. I have current antivirus
       software ClamXav functioning. Theoretically, drive should be virus
       free. I'll run the full application just to be certain. Safari browser
       has no issues, so I revert to there being some significant
       incompatibility between the 24 series and my PB running OS X 10.4.11.
       I'll muddle through, using Safari when I must. I anticipate a future
       TenFourFox update will inadvertently solve the problem.

       Lance
       ==================================================

       From: Cameron Kaiser (Support staff)

       Good. I will close this ticket. No reply is necessary if the problem
       stays fixed. Any reply will automatically reopen this ticket.

       On Tue, Feb 11 at 05:04 AM, tlancek wrote:

       <!--/*SC*/DOCTYPE HTML/*EC*/--> <!--
       body{padding:1ex;margin:0;font-family:sans-serif;font-size:small}a[href
       ]{color:-moz-hyperlinktext!important;text-decoration:-moz-anchor-decora
       tion}blockquote{margin:0;border-left:2px solid
       #144fae;padding-left:1em}blockquote
       blockquote{border-color:#006312}blockquote blockquote
       blockquote{border-color:#540000} -->

  8. Support Staff 6 Posted by Cameron Kaiser on 12 Feb, 2014 02:57 PM

    Cameron Kaiser's Avatar

    Lance, I'll leave this ticket open in case anyone experiences something similar, but I can't replicate any of the issues you report and I don't have any other suggestions for you.

  9. 7 Posted by tlancek on 13 Feb, 2014 02:50 AM

    tlancek's Avatar

    ----- Original message -----
    From: Cameron Kaiser
    <[1][email blocked]>
    To: [2][email blocked]
    Subject: Re: Probable bug in 24.3.0 [Problems #642]
    Date: Wed, 12 Feb 2014 09:57:15 -0500

                        // Please reply above this line

                                   Cameron:

    I appreciate your help. Now I am completely "at sea." The problem with
        server recognition and access that seemed to be omnipresent has
         disappeared AGAIN. At this point I'm thinking there is a tiny
    malevolent being in my computer who is having great fun at my expense.
    Since this problem appears and disappears at random, let's just ignore
    it. If TenFourFox is going to have bad days, that's life. I anticipate
     future updates will accidentally and incidentally remedy the problem.

    Oh, one thing I did today was to disable GOOGLE DISCONNECT 2.4.2 while
     leaving GOOGLESHARING 0.22 enabled. I did this because scrolling was
    abnormally slow. This solved the scrolling slowness. Having typed that,
    the server recognition and access problem was not present. So I cannot
         report that disabling the ADD-ON affected my primary problem.

                                 Best regards,

                                     Lance
              ==================================================

                     From: Cameron Kaiser (Support staff)

    Lance, I'll leave this ticket open in case anyone experiences something
    similar, but I can't replicate any of the issues you report and I don't
                      have any other suggestions for you.

                  On Tue, Feb 11 at 05:07 PM, tlancek wrote:

  10. Support Staff 8 Posted by Chris (chtrusch... on 13 Feb, 2014 06:26 AM

    Chris (chtrusch)'s Avatar

    I'd try disabling all add-ons for a week and see what happens.

  11. 9 Posted by tlancek on 16 Feb, 2014 02:44 AM

    tlancek's Avatar

    ----- Original message -----
    From: "Chris (chtrusch)"
    <[1][email blocked]>
    To: [2][email blocked]
    Subject: Re: Probable bug in 24.3.0 [Problems #642]
    Date: Thu, 13 Feb 2014 01:26:09 -0500

                        // Please reply above this line

                                    Chris:

        I disabled all ADD-ONs a while ago and obtained no significant
     improvement. I then replaced them individually to see whether one was
      the culprit. The best I could do was to discover one ADD-ON slowed
     scrolling. Having typed that, the malevolent has been taking a break
     for several days. OR whatever we all futzed with finally paid off. I
    have had a couple of annoying server disappearances, but very few. And
       those few become fewer every day. I have no idea why they are not
     occurring, but I have no idea why they began. I think the problem has
                been solved, or at worst, is easily manageable.

                          Thanks again for your help.

                                   Regards,

                                     Lance
              ==================================================

                    From: Chris (chtrusch) (Support staff)

        I'd try disabling all add-ons for a week and see what happens.

                  On Thu, Feb 13 at 02:50 AM, tlancek wrote:

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