Add a Bookmark feature doesnot work.

brothers_hotrods's Avatar

brothers_hotrods

04 Feb, 2014 09:23 PM

Using ver 24.3 PowerBook G4. The last two updates have disabled my ability to save bookmarks. Any one know a work around? thanks James

  1. Support Staff 1 Posted by Chris (chtrusch... on 05 Feb, 2014 05:26 PM

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    James, what happens when you click in the Bookmarks Menu > "Bookmark This Page…"? Do you get an error message?

  2. 2 Posted by brothers_hotrod... on 05 Feb, 2014 05:40 PM

    brothers_hotrods's Avatar

    Thanks for the reply.
    Just tried it with new update and it now works.
    appreciate.
    James
    I didn't get an error message. The bookmark popup would appear but
    none of the selection buttons would work. that has been corrected with
    the latest update. i was happening with the last two updates.

  3. 3 Posted by Jim on 01 Jul, 2014 06:19 PM

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    Hi all,

    Thanks for helping to keep my PPC useful.

    HOWEVER: I'd been running 24.4 since it was released, but updated to 24.6 today. When I started 24.6 it brought up bookmarks that had been save with Firefox on this hard drive 3 years ago. It seems that Firefox starts as 24.6. Is this standard?

    Now, I can't find all the bookmarks I have been saving for the last year or so on tenfourfox versions, most recently 24.4.

    Please direct me as to how to recover those bookmarks.

    Thanks!
    Jim B.

  4. Support Staff 4 Posted by Chris (chtrusch... on 01 Jul, 2014 08:07 PM

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    Jim, to be honest, I have not even a clue how this could have happened. TenFourFox and Firefox do use the same user profiles (which contain your settings and bookmarks) simply because TenFourFox is Firefox in this respect. If the user profile (or, more precisely, the places.sqlite database) has become corrupted, TenFourFox might have restored the bookmarks from the last automatic backup. But this backup shouldn't be three years old.

    (Note that the user profile can become corrupted by simply starting Firefox 3.6 with a profile that was already used by TenFourFox. Firefox 3.6 is now too old to be compatible with recent Firefox/TenFourFox versions.)

    The only advice I can give is to or look at ~Library/Application Support/Firefox/Profiles and see if there is more than one profile. If so, please report back, and I'll try to help you set TenFourFox to use the correct profile again, and we'll see if this contains your bookmarks. Otherwise, you'd have to restore your bookmarks from a recent backup, I'm afraid.

  5. 5 Posted by Voice of reason on 02 Jul, 2014 12:06 AM

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    Chris,

    Thanks for your reply.

    What's really puzzling is that tenfourfox 24.6 seemed to start up as
    Firefox and in doing so it pulled my bookmarks from back when.

    I'm not too savvy with library files, but I found some.

    In the Profiles folder there's a folder named nehc4bzl.default. In
    that folder, there's a folder named "bookmarksbackup". Those are the
    2010, 2011 Firefox bookmarks I found this morning, plus the one
    7/1/2014 backup that I created while Firefox (named tenfourfox 24.6)
    was open. Since it was "Firefox" that was open, it makes sense to me
    that the bookmarks that were showing were the historic Firefox bkmks.
    There were tabs open when it started—those were tabs I left open the
    last time I used it in 2011, so I saved some this morning that I
    wanted to keep.

    Also in the Profiles/nehc4bzl.default folder there are 3 html
    bookmarks files named:
    bookmarks-1.html
    bookmarks-12.html
    bookmarks.bak (not sure what this is)
    bookmarks.html

    I haven't tried to open them. I don't want to risk messing something up.

    I haven't been disposing of earlier tenfourfox versions, b/c I didn't
    know if I would lose tabs or bookmarks in doing so. I had multiple
    tabs open on the last 24.4 version I've been using until trying to
    upgrade this morning to .6.

    I usually have multiple tabs open when I quit, so I can come back to
    them easily next session.

    I'm not sure where to go from here. I'd really like to have those
    tabs (they were all on a "restore" tab) and desperately want to find
    the bookmarks.

    I appreciate your help.

    Jim

  6. Support Staff 6 Posted by Chris (chtrusch... on 02 Jul, 2014 04:42 AM

    Chris (chtrusch)'s Avatar

    Okay, so you only have one profile.

    TenFourFox itself does not start as Firefox. If it said "Firefox" in the application menu (to the right of the Apple menu on top of your screen) you indeed started Firefox (whichever version), which then probably corrupted your profile.

    All the "bookmarks.*" files are legacy or backup files. The "real" bookmarks are in places.sqlite, and this very likely was overwritten with old bookmarks from the backup.

    What's left to you now is to restore your profile (incl. bookmarks and open tabs) from a recent backup (manual or Time Machine): Close TenFourFox, then rename the "Firefox" folder in Application support to "Firefox (old)" or something like that, and put the Firefox folder from your backup into Application Support.

  7. 7 Posted by Voice of reason on 02 Jul, 2014 04:36 PM

    Voice of reason's Avatar

    Chris,

    Okay, I'll try what you recommend. but still have a couple of
    questions, below.

    But for your record, here's the thing: I started tenfourfox 24.6 for
    the first time and it brought up everything as I explained that was
    in the previous Firefox version. I'm not imagining that. To me, that
    means it opened the actual Firefox app (which I haven't used in
    several years) under the title of tenfourfox 24.6.

    I don't get it. I can see that I should have trashed Firefox and just
    brought those bookmarks into tenfourfox.

    One other thing: I have a clone backup (CC Cloner) but I don't see
    any folders or files for Firefox or tenfourfox in the Library folder.
    Am I looking in the wrong place?

    But, now thinking about your instructions, the question arises, Do I
    need Firefox present to run tenfourfox?

    Now, in the backup file, I see 3 places files:
    

    Before I move anything I'd like to be sure that one of these backups
    doesn't contain the bookmarks from tenfourfox 24.4 that I'm looking
    for. What do you think?

    Also, while there's a Firefox folder in ~/applicationsupport, I don't
    find any tenfourfox folder or files.

    Again, your help is appreciated.

    Jim

  8. Support Staff 8 Posted by Chris (chtrusch... on 02 Jul, 2014 07:34 PM

    Chris (chtrusch)'s Avatar

    "it opened the actual Firefox app (which I haven't used in several years) under the title of tenfourfox 24.6."
    This is not possible. TenFourFox opens as TenFourFox, and Firefox opens as Firefox. But it doesn't matter now. We'll probably never know what exactly happened.

    "but I don't see any folders or files for Firefox or tenfourfox in the Library folder."
    Look in Macintosh HD/Users/[your user name]/Library/Application Support.

    "Do I need Firefox present to run tenfourfox?"
    No, that's not necessary. Moreover, I recommend deleting Firefox 3.6 from your system if you're certain you don't need it anymore. For the reason that it can corrupt your user profile if it's started accidentally.

    "Before I move anything" Please don't move anything. Rename the corrupted Firefox folder (see above) and then copy and paste the Firefox folder from your backup.

    "Also, while there's a Firefox folder in ~/applicationsupport, I don't find any tenfourfox folder or files."
    TFF is Firefox, as I said. There is only this one Firefox folder. It's used by both Firefox and TFF.

  9. 9 Posted by Voice of reason on 03 Jul, 2014 03:11 AM

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    I just looked again on my clone drive and found the following under
    my user name directory. I'm not sure that I looked in that
    application support folder.

    What's in all those "bookmark....copy.html" files in Picture 1?
    Maybe the TFF bookmarks I'm looking for?

    Can I safely open those html files to view their contents?

    And have you looked at the places files I copied you on last post?
    I'd like to know what's in those.

    BTW: here's a snapshot of the TFF applications on my HD.

    Firefox is also in that folder. You can see the versions of TFF that
    have accumulated, 24.6 being the last one. I had downloaded it
    several times but only once moved the zip file to the Applications
    folder.

    Yesterday, when I decided to update to .6, I clicked on tenfourfoxG5 3.

    That exactly is when Firefox opened. I recall that several add-ons
    came on the pre-start screen, some of them indicating they would be
    added when compatible versions were available. I assumed I was
    getting TFF 24.6 when instead as I have explained the old Firefox
    version started—but it was titled tenfourfox.

    So I guess you're right, it's just a mystery how that happened, but I
    know what I did, and what I got.

  10. Support Staff 10 Posted by Chris (chtrusch... on 03 Jul, 2014 06:55 AM

    Chris (chtrusch)'s Avatar

    I'm sorry to be blunt, but this is going a bit too far. You have a known good backup, please use it as I advised. Replace the complete Firefox folder, not just parts of its contents because we still don't know what exactly was corrupted.

    I can't analyze your places.* files, there's no way for me to see if there's an error in them or how to repair it. You can safely open any html file with TenFourFox or any text editor, but as I said, the bookmarks the browser actuallly displays and works with are in places.sqlite.

    Regarding your Applications folder and the rest of your file system: Please have someone who knows Mac OS X look at it and clean it up, it's very much in disorder. If you use it like this, there's all sorts of problems on the horizon which may affect TFF but are impossible to troubleshoot remotely. I can't help you any further unless your file system is cleaned up.

  11. 11 Posted by Ray on 06 Feb, 2017 07:53 PM

    Ray's Avatar

    I've just replaced an hard drive that began to fail, It's out entirely. Now, with TenFour Fox 45.7.0, I can't save any bookmarks or import any from another browser other than safari. I run a Quicksilver G4, with a Western Digital 250 GB hard drive and a Sonnett dual 1.6 gig processor upgrade, been using this for years. I also have three additional 250 gig drives in the bus.

    I need to do two things...
    1] import my bookmarks from another hard drive, and
    2] retain bookmarks that i choose to keep on a daily basis.

    Please coach me on how to accomplish this. thanks

  12. Support Staff 12 Posted by Chris (chtrusch... on 06 Feb, 2017 09:00 PM

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    Do you only want to import the bookmarks from the old HD or all of your old TenFourFox settings including bookmarks?

  13. 13 Posted by Ray on 06 Feb, 2017 10:53 PM

    Ray's Avatar

    Chris-

    I continued to work on it after emailing you... got one problem solved, the one that
    Was not allowing any bookmarks to kept at all.

    I still want to import bookmarks from the old tenfour fox on the old hard drive. I have
    Put it in again, rather on a external drive status, and it is reading just fine in the G4.

    I cannot seem to locate the plist on it, or get the import bookmarks page on the new tenfourfox
    Qto allow me to search for it. That only wants to import from Safari, and no other option is given.

    Any advice?

    Many thanks, Ray

    Sent from my iPad

  14. Support Staff 14 Posted by Chris (chtrusch... on 07 Feb, 2017 04:13 PM

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    Presuming that the bookmarks on the old hard drive are in a profile created (or last maintained) by TFF 45, it can be done (TFF 38 or older may work, but I've never tested this). However it's tricky and you need to do a backup of the Firefox folders in
    Macintosh HD>users>[your name]>Library>Application Support
    on *both* your new HD and the old HD before you begin. Quit TFF before you do the backup.

    Then (TFF must not be running while doing this):

    1) On the new HD, move said Firefox folder from Application Support to the Desktop.
    2) Start TFF. It will create a new default Firefox profile folder. Quit TFF again.
    3) Copy (not move) the file 'places.sqlite' from the Firefox profile on the old HD to the Firefox profile on the new HD. The profiles inside the Firefox folders will have names like '7uikgfnl6n.Default' and the names will be different. The Places database is inside these profile folders.
    4) Start TFF. You should see all your old bookmarks. Click Bookmarks>Show all bookmarks, then the Star button and Export Bookmarks to HTML. Save the resulting html file to the Desktop. Wait until the browser is done exporting, it may take several minutes (check the html file until it stops growing).
    5) Quit TFF.
    6) Now move the Firefox folder you previously moved to the Desktop back into Application Support on the new HD, replacing the one already present.
    7) Start TFF. Click Bookmarks>Show all bookmarks, then the Star button and Import Bookmarks from HTML, choose your html export file on the Desktop. This will add your old bookmarks to the ones already present.

  15. 15 Posted by Ray on 07 Feb, 2017 05:53 PM

    Ray's Avatar

    Thanks, will attempt this later today!

    Sent from my iPad

  16. 16 Posted by Raymond whitake... on 08 Feb, 2017 01:32 PM

    Raymond whitaker's Avatar

    Chris-

    When I attempted this, I first made a copy to .pages to refer to while working.

    where I run aground is the making a backup copy for said files. I routinely used iBackup to make files, however used the organic apple program to archive tenfourfox, per instructions in the help section at top toolbar. I did not use my iBackup program to proceed.

    When I do this, a /zip file is created. When I open the zip file, a new tenfourfox is created showing only the icon. Haven't opened it further, as I didn't know what to do at that point. Can't see a seperate file to follow your further instructions to do something with. Have I stopped too soon? Or, have I performed a backup that is not what you intended?

    I read your instructions, and think I understand them. However, I think if I can get past the point where I run around [doing the backup], I will be successful.

    Need your point of view on how to do the backup you suggest.

    Thank you for your assistance, and patience!

    Ray

    ===============================================================

    --------------------------------------------
    On Tue, 2/7/17, Chris (chtrusch) <[email blocked]> wrote:

     Subject: Re: Add a Bookmark feature doesnot work. [Problems #618]
     To: [email blocked]
     Date: Tuesday, February 7, 2017, 11:13 AM

     #yiv6159372498 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv6159372498 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

               // Please reply above this
     line

  17. Support Staff 17 Posted by Chris (chtrusch... on 08 Feb, 2017 04:05 PM

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    Please backup the Firefox folders in Application Support (on both HDs). You don't need to backup TenFourFox itself.

  18. 18 Posted by Raymond whitake... on 09 Feb, 2017 04:35 PM

    Raymond whitaker's Avatar

    Chris-

    Please explain how to use Application Support to copy the folders. I have never used this before.

    ===============================================================

    --------------------------------------------
    On Wed, 2/8/17, Chris (chtrusch) <[email blocked]> wrote:

     Subject: Re: Add a Bookmark feature doesnot work. [Problems #618]
     To: [email blocked]
     Date: Wednesday, February 8, 2017, 11:05 AM
     
     
     
       
         
         
     #yiv6197684817 pre {
     width:92%;margin:10px 2%;padding:5px
     2%;background:#efefef;border:1px solid #d6d6d6;}
     #yiv6197684817 blockquote {
     margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
     
       
       
         
           
             
               // Please reply above this
     line
      ==================================================
               
                 From: Chris (chtrusch) (Support staff)
               
               Please backup the Firefox folders in
     Application Support (on both HDs). You don't need to
     backup TenFourFox istself.
               
                 On Wed, Feb 08 at 05:32 AM PST, Raymond
     whitaker wrote:
                 
                   Chris-
     When I attempted this, I first made a copy to .pages to
     refer to while working.
     where I run aground is the making a backup copy for said
     files. I routinely used iBackup to make files, however used
     the organic apple program to archive tenfourfox, per
     instructions in the help section at top toolbar. I did not
     use my iBackup program to proceed.
     When I do this, a /zip file is created. When I open the
     zip file, a new tenfourfox is created showing only the icon.
      Haven't opened it further, as I didn't know what
     to do at that point. Can't see a seperate file to
     follow your further instructions to do something with. Have
     I stopped too soon? Or, have I performed a backup that is
     not what you intended?
     I read your instructions, and think I understand them.
     However, I think if I can get past the point where I run
     around [doing the backup], I will be successful.
     Need your point of view on how to do the backup you
     suggest.
     Thank you for your assistance, and patience!
     Ray

  19. Support Staff 19 Posted by Chris (chtrusch... on 09 Feb, 2017 04:57 PM

    Chris (chtrusch)'s Avatar

    Raymond, to be honest, on second thought it's probably better if you didn't attempt this. You need some more knowlege about the Finder, the folder structure in Mac OS X and the tools available to work with the file system. Maybe you know someone who can help you in person instead of in a forum? Please don't take this the wrong way, I want to prevent damage to your system.

  20. 20 Posted by Ray on 09 Feb, 2017 08:09 PM

    Ray's Avatar

    You sound impatient.

    I can follow step-by-step instructions better than most. You have not provided those
     to me, for creating a file back up.

    I assemble computers, have done so for a very long time, and just need
    your coaching on this.

    I am running 10.4.11, if that assists.

    Sent from my iPad

  21. Support Staff 21 Posted by Chris (chtrusch... on 09 Feb, 2017 09:26 PM

    Chris (chtrusch)'s Avatar

    This is a forum for TenFourFox support, not general Mac support. Sadly, your issue cannot (to my knowlege) be solved from within the browser. The solution I proposed presumes the user has basic knowlege about file system operations and application data storage in Mac OS X, and I apologize that I didn't make this clear in the beginning. If you don't know your way around I cannot help you any further, this is too risky for remote forum support.

  22. 22 Posted by Ray on 10 Feb, 2017 11:20 AM

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    You said: "If you don't know your way around I cannot help you any further, this is too risky for remote forum support."

    CHris, this is a not-so-nice way of saying that you are impatient with your assessment: that I am not the expert that you are, on computer programming.

    I suspect that if I had been on the phone with you for this problem, that you would have provided the solution, coached me on the "how-to" without delay. Instead, we are emailing and using that cyber-distance factor to remain incomplete on the issue at hand.

    I request that you hand this communication off to your superiors, in an a effort to support your customers, in an effort to satisfy customer's needs.

    Or, please call me today at 12:00, USA Eastern Standard time at the following number: 336.543.5340

    Thank you for your support thus far, and I look forward to the actual solution to my problem, which seems to be a short conversation away still.

  23. 23 Posted by Ray on 10 Feb, 2017 05:51 PM

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    I have received no further commo from Chris, nor any response from him as to my troubles.

  24. Support Staff 24 Posted by Cameron Kaiser on 10 Feb, 2017 06:44 PM

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    Ray, this support thread is officially ended. Chris has been more than patient with you, and going so far as to insult and demand telephone support from the unpaid volunteers of a free software project is unspeakably rude.

    This project does not have "customers." You didn't pay me, or him, for maintaining the browser, nor do you pay any member of this project for support, nor do you have to use this software. TenFourFox actually exists for one reason only: so that I had a browser I could use on my Power Macs. Since this is also useful to other people, I make it available and I'll fix issues that are reasonable for me to do so, and Chris generously volunteers his time to support users of it to facilitate that, but that's the extent of our support and you have exceeded it by far.

    I strongly suggest you find some other means of browsing the Web from your computer. Further posts you make here on any topic will be deleted unread.

  25. Cameron Kaiser closed this discussion on 10 Feb, 2017 06:44 PM.

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