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Downloading version TenFourFoxG5 24.2.0

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sac1443eaststreet

19 Jan, 2014 02:10 AM

I have been able to download new versions, but most recently, I am unable to get the download and thus install it.

Thank you!

Steve

1. Support Staff 1 Posted by Chris (chtrusch... on 19 Jan, 2014 06:56 AM

   

   Hello Steve, you can download the latest stable version at http://www.floodgap.com/software/tenfourfox/
   When you try downloading, what happens? Do you get an error message?

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2. 2 Posted by sac1443eaststre... on 20 Jan, 2014 12:55 AM

   

   Thank you for your reply.

   When I try to get the download, A black window appears, it never changes into anything,
   And I never see the zip file on my desktop.
   Thank you...

   Sent from my iPhone

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3. Support Staff 3 Posted by Chris (chtrusch... on 20 Jan, 2014 02:29 PM

   

   This is weird. You should be taken to Sourceforge.net and the download should start automatically. Sourceforge might give you an overlay asking about cookies that may or may not show properly, but the download should start anyway. To be honest, I don't know how Sourceforge is configured (Cameron?)

   Maybe try to download with Safari? Or – do you use an adblocker or anything that blocks scripts or other web content?

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4. 4 Posted by sac1443eaststre... on 20 Jan, 2014 03:48 PM

   

   Thank you Chris, I'll try Safari...

   Sent from my iPhone

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5. Support Staff 5 Posted by Cameron Kaiser on 20 Jan, 2014 07:22 PM

   

   This does sound like an addon problem. What browser are you trying to download it with now, TenFourFox 17?

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6. 6 Posted by Diego on 21 Jan, 2014 08:57 PM

   

   Hi TFF Support,

   Same happens here. After clicking on "TenFourFox for G5 processors" the sourceforge windows open but no zip file downloads.
   I also try different mirrors changed but nothing.

   Thanks!

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7. 7 Posted by sac1443eaststre... on 21 Jan, 2014 10:54 PM

   

   24

   Sent from my iPhone

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8. 8 Posted by Diego on 22 Jan, 2014 11:14 PM

   

   Any advice guys:o?

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9. Support Staff 9 Posted by Cameron Kaiser on 23 Jan, 2014 05:46 AM

   

   I'm sorry, I don't have a suggestion; I can't reproduce this. However, these sound like two separate issues.

   For Steve, a screenshot of the black window would be helpful to try to identify it.

   For Diego, if you're not getting the same black area, then I suspect something else is happening; I would check the Downloads window (Command-J) as a start.

   Otherwise, I'll need more information to give you any further help.

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10. 10 Posted by sac1443eaststre... on 23 Jan, 2014 04:01 PM

    

    Diego,
    While we're on the subject...
    I am operating the G5 computer, which
    can obviously not upgrade to a higher OS version.
    I am currently stuck with 10 4.11...
    Soon I am replacing this unit and thus, I won't
    have this problem using the most current
    version of FireFox. Thank you and the room for
    your assistance!

    Steve

    Sent from my iPhone

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