quicktime enabler

perry's Avatar

perry

23 Nov, 2013 12:02 AM

downloaded & installed successfully quicktime enabler add-on.
when i right click on any video and select "Open YouTube Movie in QuickTime..." i get the following message: << unable to find player
quick time player.app not found>>

i am running 10FF 17 & QuickTIme Player 7.6.4

suggestions would be most welcome, thanx

  1. Support Staff 1 Posted by Chris (chtrusch... on 23 Nov, 2013 07:26 AM

    Chris (chtrusch)'s Avatar

    Hello Perry, did you rename QuickTime Player to something else (maybe with a version number added to its name), or is it installed in some other place than Applications?

  2. 2 Posted by perry on 23 Nov, 2013 06:11 PM

    perry's Avatar

    hi Chris, QuickTime Player is in Applications and has never been renamed. furthermore
    quicktime enabler ceased working altogether. i removed the add-on completely, then downloaded and installed quicktime enabler successfully once again. however the same message as previously indicated again appears whenever i right click on a vid.

  3. Support Staff 3 Posted by Chris (chtrusch... on 23 Nov, 2013 06:35 PM

    Chris (chtrusch)'s Avatar

    Then I'm out of ideas. Maybe Cameron can shed light upon the issue.

  4. Support Staff 4 Posted by Cameron Kaiser on 23 Nov, 2013 07:55 PM

    Cameron Kaiser's Avatar

    I don't know what to say either other than possibly running a Repair Permissions to make sure the operating system can still see it. If you type

    ls -ldt "/Applications/QuickTime Player.app"

    (don't forget the quotes or spaces) into Terminal, you should see something like

    drwxrwxr-x 3 root admin 102 Mar 16 2010 /Applications/QuickTime Player.app

    If you don't, then QuickTime Player is not properly installed. If you do, I don't have any other suggestions for you either.

    A future version of QTE will be using a different way to find QuickTime Player but this is mostly done to make the MTE and QTE use similar codebases; this is the first report I've had of this problem.

  5. 5 Posted by perry on 24 Nov, 2013 10:09 PM

    perry's Avatar

    hi Cameron, thanx for your suggestion. i purged my old QT using an uninstaller.
    downloaded and installed a fresh QT Player 7.6.4.
    quicktime enabler continues to give this mssg < quick time player.app not found >

    went to Terminal utility and queried: "/Applications/QuickTime Player.app"
    response: < -bash: /Applications/QuickTime Player.app: No such file or directory >
    aha. ran repair permissions, but still getting the same Terminal response.
    advice on how to proceed?

  6. Support Staff 6 Posted by Cameron Kaiser on 25 Nov, 2013 02:46 PM

    Cameron Kaiser's Avatar

    Perry, the full command is

    ls -ldt "/Applications/QuickTime Player.app"

    You can cut and paste it into a Terminal window if that's easier.

  7. 7 Posted by perry on 25 Nov, 2013 08:35 PM

    perry's Avatar

    Cameron, entered full command and basically the same result.
    < ls: /Applications/QuickTime Player.app: No such file or directory >

  8. 8 Posted by perry on 25 Nov, 2013 10:50 PM

    perry's Avatar

    hi Cameron, in the process of downloading and installing MacTube; i went ahead and jostled the positioning of QuickTime Player within Applications and that did it!

    went to Terminal and got this in response to my query:

    drwxrwxr-x 3 root admin 102 Nov 24 13:12 /Applications/QuickTime Player.app

    both apps now work with vids within their scope.

    thanks for your helpful and timely suggestions. Cheers.

  9. Support Staff 9 Posted by Cameron Kaiser on 26 Nov, 2013 05:57 AM

    Cameron Kaiser's Avatar

    Glad to hear it. Sometimes a kick in the pants is all the computer needs. :)

    I'll go ahead and close this ticket. No reply is necessary. If you need to reopen the ticket, any reply will automatically reopen it for you.

  10. Cameron Kaiser closed this discussion on 26 Nov, 2013 05:57 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

24 Aug, 2019 08:37 AM
22 Aug, 2019 10:51 PM
22 Aug, 2019 10:44 PM
19 Aug, 2019 03:03 AM
14 Aug, 2019 12:17 PM