Problems with two Gmail account windows open in 17.0.8

este.el.paz's Avatar

este.el.paz

27 Aug, 2013 05:16 PM

Gents:

Just installed 17.0.8 this AM in my iBook running 10.4.11 and discovered that if I try to have two of my Gmail email accounts open at the same time, one of them is constantly "redirecting" . . . reloading the page, re-logging in, while the other one is fine. I have reproduced this three times . . . checked it in Sea Monkey where I couldn't open two accounts at the same time, Camino, where I could and had no issues with this problem but it's comparatively slow.

When I relaunched Ten4Fox and opened a Yahoo account along with the reloading Gmail account, the problem stopped; so, this is new in 17.0.8 and relates to having two (at least) Gmail accounts open . . . kind of a problem because I like to work out of two or more email accounts. Is this something that can be "rectified" in 17.0.8 or will this be punted to a fix in later additions? I'll have to fall back to 17.0.7 if it's not modifiable in .0.8 . . . . Thanks for playing, I've fiddled with Linux to get around the problems of no browser support for PPC from Apple, but really 10.4.11 runs the computer quite well . . . and Ten4Fox helps out . . . this is the first time there has been this much of a glaring error . . . perhaps not too big of a problem?

F

  1. 1 Posted by este.el.paz on 27 Aug, 2013 05:50 PM

    este.el.paz's Avatar

    Follow-up . . . possibly this is a Google server issue that might relate to traffic load and kicking out the older technology? The problem now at 10:46AM does not seem to be happening, but it was from about 9:15 to whenever I posted this 10:15AM. I now have 3 Gmail accounts open and they all appear stable . . . did Ten4Fox "figure it out" or did the Google server bank just "let me in" even though I'm not using Chrome? Perhaps we'll never know . . . . I'll try to "monitor" the situation, perhaps try again tomorrow morning and see if it repeats . . . perhaps it was just a fluke thing caused by the mystery of the interweb . . . ???

    F

  2. Support Staff 2 Posted by Chris (chtrusch... on 27 Aug, 2013 05:58 PM

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    It's likely a Google error. Very easy to verify: If the problem re-occurs, try 17.0.7 right away. If 17.0.7 is okay, go back to 17.0.8. If 17.0.8 is fine, it's a Google glitch and it's over by now. If 17.0.8 still doesn't work, there may be something wrong with 17.0.8, but we can only start solving this problem if we can reproduce it reliably.

  3. Support Staff 3 Posted by Cameron Kaiser on 27 Aug, 2013 07:14 PM

    Cameron Kaiser's Avatar

    I'm not able to reproduce this. It appears to work normally with the two accounts I use.

  4. 4 Posted by este.el.paz on 27 Aug, 2013 08:31 PM

    este.el.paz's Avatar

    Chris & Cameron:

    I tried to post back using the web form after Chris posted but it seems to
    not have been posted . . . . I guess the easiest thing to say is that it
    isn't easy being a crazy person in this world . . . Google is making me
    look like a whiner . . . right, after that initial hour where the problem
    continued to happen, but ****didn't**** happen in Camino I'd have to point
    out . . . it doesn't seem to be reproducing now . . . . So, I'll try to
    check it in the next few days around the same time, and if it doesn't
    happen again then I'm happy . . . . Just trying to say that it didn't
    happen once and I fired off a ticket, but did continue over the hour . . .
    . So, if for some reason it does return, I'll try to figure out how to get
    .0.7 & .0.8 installed at the same time and test out Chris's suggestion . .
    . . I'm hoping this is a non-issue.

    Thanks for the reply,

    F

  5. Support Staff 5 Posted by Chris (chtrusch... on 28 Aug, 2013 10:05 AM

    Chris (chtrusch)'s Avatar

    Fritz, your other first message was caught in the spam filter, sorry about that (try to avoid ..... in your messages which probably confuses the filter).

    You can have 17.0.7 and 17.0.8 at the same time. Just re-name them accordingly after unzipping (e.g. "TenFourFox7450-17.0.7.app") or put them in different folders. There should be no problem, except they cannot run at the same time.

  6. 6 Posted by este.el.paz on 31 Aug, 2013 01:17 AM

    este.el.paz's Avatar

    Chris/Cameron:

    So, in the interim from our last email, the initial problem has not
    happened; however, what I would say is that there does seem to be an issue
    with 17.0.8 is not as "zippy" as I remembered 17.0.7 to be . . . or at
    least not thinking, "Hey this is not too zippy . . ." as has been the
    seeming impression with 0.8.

    This afternoon around 3pm I was checking my Gmail, so this was not the
    critical 9am to 10am web crush, and trying to type an email, the cursor
    was delaying typing out the letters and then catching up, and even the
    spinning beachball was happening . . . . Just for humor, I have Xubuntu
    12.04 loaded in another partition, so I rebooted and launched Firefox which
    has been updated in the last week, and the "zip" was back . . . no problems
    with typing an email . . . as the keys were tapped.

    I guess the next step will be to boot back into 10.4.11 and install 0.7
    alongside of .08 so that I can easily move back and forth between them and
    see if I can notice a clear difference . . . . I'll post back when I get
    to that, but it's seeming like .0.8 is uh, "non-zippy" . . . G4 iBook with
    640MB+- RAM 933MHz processor . . . but is zipping along in Xubuntu to type
    this out now . . . . I know it's not exactly "apples to apples" but it is
    a "fork" of Firefox compared to another, yes?

    F

    http://www.surfingthetimelesswave.net <http://surfingthetimelesswave.net>

  7. Support Staff 7 Posted by Cameron Kaiser on 31 Aug, 2013 01:24 AM

    Cameron Kaiser's Avatar

    Fritz, such a comparison is actually not very useful for problem determination. You're testing not only the browser, but the graphics stack and the operating system. Also, we have certain modifications that the stock Firefox in Xubuntu does not.

    Periodically there are complaints about, as you put it, being "non-zippy." The problem is that this is very hard to quantify and even measures of wall clock time generally need an order of magnitude difference to be statistically significant. If you can find reproducible, consistent differences in benchmarks or some other quantitative measure between .7 and .8, keeping other variables constant, please post them and I will see if I can reproduce them. However, every release does get basic regression testing, and the automated testing did not show any statistically significant difference between 17.0.7 and 17.0.8.

  8. 8 Posted by este.el.paz on 31 Aug, 2013 01:37 AM

    este.el.paz's Avatar

    CK:

    I understand it's not a "straight-up" comparo, but I think you might guess
    since I'm working with 640MB of RAM I'm not obsessed with speed . . . but
    this has come onto my radar and I'm taking time to report it to you. I'll
    continue to check, and I will compare 7 to 8 and see if I can reproduce
    something that might be "measured" . . . this is "seat of the pants" . . .
    but we're talking, writing an email, not watching a video.

    BTW not to totally slam dunk it, but while booted in the Xubuntu I had a
    Youtube tab open, and, perhaps not know that it wasn't supposed to play the
    video, the video played . . . in FF!!!!! Just sayin' . . . certainly the
    video/graphics are not as good in Linux as they are in OSX, but . . .
    they've somehow got video in FF???? Go Linux. : - ) Dude . . . I'll post
    back when I've done my install of 7 & 8 and let you know. It might not be
    fair, but I'm too busy to make stuff up . . . .

    F

    http://www.surfingthetimelesswave.net <http://surfingthetimelesswave.net>

  9. Support Staff 9 Posted by Cameron Kaiser on 31 Aug, 2013 01:39 AM

    Cameron Kaiser's Avatar

    but we're talking, writing an email, not watching a video.

    In the kindest way I can mean this: please don't. It's not going to give me something I can work with. If Firefox under Xubuntu is working better for you, then I think that's a solid option.

  10. 10 Posted by este.el.paz on 31 Aug, 2013 01:48 AM

    este.el.paz's Avatar

    CK:

    I don't know what you are talking about "Please don't" . . . . I'm just
    gently saying that FF in Xubuntu just played a video . . . in FF. So far
    I've been happy with Ten4fox, it's worked well and I haven't had a single
    complaint about it. Now, I'm finding an issue with Gmail and zippiness,
    and I'm letting you know about it. But, Linux has lots of problems and I
    tried for quite awhile to switch over, but 10.4.11 runs the computer better
    . . . and Ten4fox has been part of that. I'm not trying to do anything
    more than let you know there seems to be an issue, and that I will try to
    compare going back to version 7 to see if the problem goes away, and I will
    report that to you . . . as part of the development feedback
    process--hopefully you can hear some criticism and deal.

    F

    http://www.surfingthetimelesswave.net <http://surfingthetimelesswave.net>

  11. Support Staff 11 Posted by Cameron Kaiser on 31 Aug, 2013 01:53 AM

    Cameron Kaiser's Avatar

    Fritz, I think you misunderstand me. By all means you're more than welcome to report issues you think are relevant, but a "comparison" without something I can reproduce is going to be a waste of my time and yours. You proposed comparing email or video. That is greatly affected by a large number of variables, many of them local to your machine.

    Given that we have a misunderstanding here, I'll gracefully exit this conversation. Please feel free to follow up, but please don't take it personally if I am unable to make any use of your figures. If I say that I can't do anything with what you're saying, please take that at face value.

  12. 12 Posted by este.el.paz on 07 Sep, 2013 03:30 PM

    este.el.paz's Avatar

    CK:

    Well, in all honesty, grace was frankly lost . . . however, it is
    understood that the many variables are perhaps not something that good data
    can be extracted from. But there should perhaps be a little more
    "openness" in the process, since all of us are trying to preserve the PPC
    experience . . . and the lack of a browser from Apple is the "gore point"
    issue--and there might be some larger sense of community if their was a
    discussion--but perhaps an invaluable waste of time as you suggest.

    Anyway, in doing some checking and comparing OSX browsers with my aging
    equipment, all of them seem to exhibit some problems with either the Gmail
    offerings or the Yahoo flash ad experience . . . and it is seeming that
    your advice for Linux being "better for me" will probably be the path for
    keeping this computer running as long as technically possible--for the
    lowest cost. All the other options require upgrading to Leopard . . . .
    PPC is becoming less and less optimal as the technological wave moves
    further forward . . . and there are problems with either OSX and Apple's
    lack of support, or the somewhat "glitchy" Linux approach, but with Linux
    there is LTS for this system to 2017 . . . probably the computer will be in
    the Happy Computing Land by that time . . . .

    F

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